updated text of reject email

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David Kennedy 2024-02-16 15:16:27 -05:00
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@ -9,17 +9,61 @@ STATUS: Rejected
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YOU CAN SUBMIT A NEW REQUEST REJECTION REASON{% if application.rejection_reason == 'domain_purpose' %}
If your organization is eligible for a .gov domain and you meet our other requirements, you can submit a new request. Your domain request was rejected because the purpose you provided did not meet our
requirements. You didnt provide enough information about how you intend to use the
domain.
Learn more about: Learn more about:
- Eligibility for a .gov domain <https://get.gov/domains/eligibility> - Eligibility for a .gov domain <https://get.gov/domains/eligibility>
- Choosing a .gov domain name <https://get.gov/domains/choosing> - What you can and cant do with .gov domains <https://get.gov/domains/requirements/>
If you have questions or comments, reply to this email.
{% elif application.status == 'requestor' %}
Your domain request was rejected because we dont believe youre eligible to request a
.gov domain on behalf of {{ application.organization_name }}. You must be a government employee, or be
working on behalf of a government organization, to request a .gov domain.
NEED ASSISTANCE? DEMONSTRATE ELIGIBILITY
If you have questions about this domain request or need help choosing a new domain name, reply to this email. If you can provide more information that demonstrates your eligibility, or you want to
discuss further, reply to this email.
{% elif application.status == 'second_domain_reasoning' %}
Your domain request was rejected because {{ application.organization_name }} has a .gov domain. Our
practice is to approve one domain per online service per government organization. We
evaluate additional requests on a case-by-case basis. You did not provide sufficient
justification for an additional domain.
Read more about our practice of approving one domain per online service
<https://get.gov/domains/before/#one-domain-per-service>.
If you have questions or comments, reply to this email.
{% elif application.status == 'contacts_or_organization_legitimacy' %}
Your domain request was rejected because we could not verify the organizational
contacts you provided. If you have questions or comments, reply to this email.
{% elif application.status == 'organization_eligibility' %}
Your domain request was rejected because we determined that {{ application.organization_name }} is not
eligible for a .gov domain. .Gov domains are only available to official U.S.-based
government organizations.
DEMONSTRATE ELIGIBILITY
If you can provide documentation that demonstrates your eligibility, reply to this email.
This can include links to (or copies of) your authorizing legislation, your founding
charter or bylaws, or other similar documentation. Without this, we cant approve a
.gov domain for your organization. Learn more about eligibility for .gov domains
<https://get.gov/domains/eligibility/>.
{% elif application.status == 'naming_requirements' %}
Your domain request was rejected because it does not meet our naming requirements.
Domains should uniquely identify a government organization and be clear to the
general public. Learn more about naming requirements for your type of organization
<https://get.gov/domains/choosing/>.
YOU CAN SUBMIT A NEW REQUEST
We encourage you to request a domain that meets our requirements. If you have
questions or want to discuss potential domain names, reply to this email.
{% endif %}
THANK YOU THANK YOU
.Gov helps the public identify official, trusted information. Thank you for requesting a .gov domain. .Gov helps the public identify official, trusted information. Thank you for requesting a .gov domain.