Merge pull request #1608 from cisagov/ko/email-content-updates

Content updates for auto-generated emails

src/registrar/templates/emails/domain_invitation.txt

@@ -3,30 +3,38 @@ Hi.
 
 {{ requester_email }} has added you as a manager on {{ domain.name }}.
 
+You can manage this domain on the .gov registrar <https://manage.get.gov>.
+
+----------------------------------------------------------------
+
 YOU NEED A LOGIN.GOV ACCOUNT
 You’ll need a Login.gov account to manage your .gov domain. Login.gov provides
-a simple and secure process for signing into many government services with one
-account. If you don’t already have one, follow these steps to create your
+a simple and secure process for signing in to many government services with one
+account. 
+
+If you don’t already have one, follow these steps to create your
 Login.gov account <https://login.gov/help/get-started/create-your-account/>.
 
+
 DOMAIN MANAGEMENT
-As a .gov domain manager you can add or update information about your domain.
+As a .gov domain manager, you can add or update information about your domain.
 You’ll also serve as a contact for your .gov domain. Please keep your contact
-information updated. Learn more about domain management <https://get.gov/help/>.
+information updated. 
+
+Learn more about domain management <https://get.gov/help/domain-management>. 
+
 
 SOMETHING WRONG?
 If you’re not affiliated with {{ domain.name }} or think you received this
-message in error, contact the .gov team <https://get.gov/help/#contact-us>.
+message in error, reply to this email.
 
 
 THANK YOU
-
-.Gov helps the public identify official, trusted information. Thank you for
-using a .gov domain.
+.Gov helps the public identify official, trusted information. Thank you for using a .gov domain.
 
 ----------------------------------------------------------------
 
 The .gov team
 Contact us: <https://get.gov/contact/>
-Visit <https://get.gov>
-{% endautoescape %}
+Learn about .gov <https://get.gov>
+{% endautoescape %}

src/registrar/templates/emails/domain_request_withdrawn.txt

@@ -1,26 +1,28 @@
 {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #}
-Hi {{ application.submitter.first_name }}.
+Hi, {{ application.submitter.first_name }}.
+
+Your .gov domain request has been withdrawn and will not be reviewed by our team.
 
-Your .gov domain request has been withdrawn.
 DOMAIN REQUESTED: {{ application.requested_domain.name }}
-REQUEST #: {{ application.id }}
+REQUEST RECEIVED ON: {{ application.submission_date|date }}
 STATUS: Withdrawn
 
+----------------------------------------------------------------
 
 YOU CAN EDIT YOUR WITHDRAWN REQUEST
+You can edit and resubmit this request by signing in to the registrar <https://manage.get.gov/>.
+
+
+SOMETHING WRONG?
+If you didn’t ask for this domain request to be withdrawn or think you received this message in error, reply to this email. 
 
-The details of your withdrawn request are included below. You can edit and resubmit this application by logging into the registrar. <https://manage.get.gov/>.
 
 THANK YOU
-
 .Gov helps the public identify official, trusted information. Thank you for requesting a .gov domain.
 
 ----------------------------------------------------------------
 
-{% include 'emails/includes/application_summary.txt' %}
-----------------------------------------------------------------
-
 The .gov team
 Contact us: <https://get.gov/contact/>
-Visit <https://get.gov>
-{% endautoescape %}
+Learn about .gov <https://get.gov>
+{% endautoescape %}

src/registrar/templates/emails/domain_request_withdrawn_subject.txt

@@ -1 +1 @@
-Your .gov domain request has been withdrawn
+Update on your .gov request: {{ application.requested_domain.name }}

src/registrar/templates/emails/status_change_approved.txt

@@ -1,40 +1,43 @@
 {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #}
-Hi {{ application.submitter.first_name }}.
+Hi, {{ application.submitter.first_name }}.
 
 Congratulations! Your .gov domain request has been approved.
 
 DOMAIN REQUESTED: {{ application.requested_domain.name }}
 REQUEST RECEIVED ON: {{ application.submission_date|date }}
-REQUEST #: {{ application.id }}
-STATUS: In review
+STATUS: Approved
 
-Now that your .gov domain has been approved, there are a few more things to do before your domain can be used. 
+You can manage your approved domain on the .gov registrar <https://manage.get.gov>.
 
+----------------------------------------------------------------
 
-YOU MUST ADD DOMAIN NAME SERVER INFORMATION
+ADD DOMAIN NAME SERVER INFORMATION
+Before your .gov domain can be used, you’ll first need to connect it to a Domain Name System (DNS) hosting service. At this time, we don’t provide DNS hosting services. 
 
-Before your .gov domain can be used, you have to connect it to your Domain Name System (DNS) hosting service. At this time, we don’t provide DNS hosting services.
-Go to the domain management page to add your domain name server information <https://manage.get.gov/domain/{{ application.approved_domain.id }}/nameservers>.
+After you’ve set up hosting, you’ll need to enter your name server information on the .gov registrar. 
 
-Get help with adding your domain name server information <https://get.gov/help/domain-management/#manage-dns-information-for-your-domain>.
+Learn more about: 
+- Finding a DNS hosting service <https://get.gov/domains/moving/#find-dns-hosting-services>
+- Adding name servers <https://get.gov/help/domain-management/#manage-dns-name-servers>.
 
 
 ADD DOMAIN MANAGERS, SECURITY EMAIL
+Currently, you’re the only person who can manage this domain. Please keep your contact information updated. 
 
-We strongly recommend that you add other points of contact who will help manage your domain. We also recommend that you provide a security email. This email will allow the public to report security issues on your domain. Security emails are made public. 
+We strongly recommend adding other domain managers who can serve as additional contacts. We also recommend providing a security email that the public can use to report security issues on your domain. You can add domain managers and a security email on the .gov registrar. 
 
-Go to the domain management page to add domain contacts <https://manage.get.gov/domain/{{ application.approved_domain.id }}/your-contact-information> and a security email <https://manage.get.gov/domain/{{ application.approved_domain.id }}/security-email>.
-
-Get help with managing your .gov domain <https://get.gov/help/domain-management/>.
+Learn more about:
+- Adding domain managers <https://get.gov/help/domain-management/#add-a-domain-manager-to-your-.gov-domain>
+- Adding a security email <https://get.gov/help/domain-management/#add-or-update-the-security-email-for-your-.gov-domain>
+- Domain security best practices <https://get.gov/domains/security/> 
 
 
 THANK YOU
-
 .Gov helps the public identify official, trusted information. Thank you for using a .gov domain.
 
 ----------------------------------------------------------------
 
 The .gov team
 Contact us: <https://get.gov/contact/>
-Visit <https://get.gov>
+Learn about .gov <https://get.gov>
 {% endautoescape %}

src/registrar/templates/emails/status_change_approved_subject.txt

@@ -1 +1 @@
-Your .gov domain request is approved
+Update on your .gov request: {{ application.requested_domain.name }}

src/registrar/templates/emails/status_change_rejected.txt

@@ -1,32 +1,32 @@
 {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #}
-Hi {{ application.submitter.first_name }}.
+Hi, {{ application.submitter.first_name }}.
 
 Your .gov domain request has been rejected.
 
 DOMAIN REQUESTED: {{ application.requested_domain.name }}
 REQUEST RECEIVED ON: {{ application.submission_date|date }}
-REQUEST #: {{ application.id }}
 STATUS: Rejected
 
-
-YOU CAN SUBMIT A NEW REQUEST
-
-The details of your request are included below. If your organization is eligible for a .gov 
-domain and you meet our other requirements, you can submit a new request. Learn 
-more about .gov domains <https://get.gov/help/domains/>.
-
-
-THANK YOU
-
-.Gov helps the public identify official, trusted information. Thank you for
-requesting a .gov domain.
-
 ----------------------------------------------------------------
 
-{% include 'emails/includes/application_summary.txt' %}
+YOU CAN SUBMIT A NEW REQUEST
+If your organization is eligible for a .gov domain and you meet our other requirements, you can submit a new request. 
+
+Learn more about:
+- Eligibility for a .gov domain <https://get.gov/domains/eligibility>
+- Choosing a .gov domain name <https://get.gov/domains/choosing>
+
+
+NEED ASSISTANCE?
+If you have questions about this domain request or need help choosing a new domain name, reply to this email.
+
+
+THANK YOU
+.Gov helps the public identify official, trusted information. Thank you for requesting a .gov domain.
+
 ----------------------------------------------------------------
 
 The .gov team
 Contact us: <https://get.gov/contact/>
-Visit <https://get.gov>
+Learn about .gov <https://get.gov>
 {% endautoescape %}

src/registrar/templates/emails/status_change_rejected_subject.txt

@@ -1 +1 @@
-Your .gov domain request has been rejected
+Update on your .gov request: {{ application.requested_domain.name }}

src/registrar/templates/emails/submission_confirmation.txt

@@ -1,35 +1,31 @@
 {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #}
-Hi {{ application.submitter.first_name }}.
+Hi, {{ application.submitter.first_name }}.
 
 We received your .gov domain request.
 
 DOMAIN REQUESTED: {{ application.requested_domain.name }}
 REQUEST RECEIVED ON: {{ application.submission_date|date }}
-REQUEST #: {{ application.id }}
-STATUS: Received
+STATUS: Submitted
+
+----------------------------------------------------------------
+
+NEXT STEPS
+We’ll review your request. This usually takes 20 business days. During this review we’ll verify that:
+- Your organization is eligible for a .gov domain
+- You work at the organization and/or can make requests on its behalf 
+- Your requested domain meets our naming requirements 
+
+We’ll email you if we have questions and when we complete our review. You can check the status of your request at any time on the registrar homepage. <https://manage.get.gov>
 
 
 NEED TO MAKE CHANGES?
+To make changes to your domain request, you have to withdraw it first. Withdrawing your request may extend the time it takes for the .gov team to complete their review. 
 
-If you need to change your request you have to first withdraw it. Once you
-withdraw the request you can edit it and submit it again. Changing your request
-might add to the wait time. Learn more about withdrawing your request.
-
-
-NEXT STEPS
-
-- We’ll review your request. This usually takes 20 business days.
-
-- You can check the status of your request at any time.
-  <https://manage.get.gov/application/{{ application.id }}>
-
-- We’ll email you with questions or when we complete our review.
+Learn more about withdrawing your request <https://get.gov/help/domain-requests/#withdraw-your-domain-request>.
 
 
 THANK YOU
-
-.Gov helps the public identify official, trusted information. Thank you for
-requesting a .gov domain.
+.Gov helps the public identify official, trusted information. Thank you for requesting a .gov domain.
 
 ----------------------------------------------------------------
 
@@ -38,5 +34,5 @@ requesting a .gov domain.
 
 The .gov team
 Contact us: <https://get.gov/contact/>
-Visit <https://get.gov>
+Learn about .gov <https://get.gov>
 {% endautoescape %}

src/registrar/templates/emails/submission_confirmation_subject.txt

@@ -1 +1 @@
-Thank you for applying for a .gov domain
+Update on your .gov request: {{ application.requested_domain.name }}