diff --git a/src/registrar/templates/emails/domain_invitation.txt b/src/registrar/templates/emails/domain_invitation.txt index f0612a67f..b9e4ba853 100644 --- a/src/registrar/templates/emails/domain_invitation.txt +++ b/src/registrar/templates/emails/domain_invitation.txt @@ -3,30 +3,38 @@ Hi. {{ requester_email }} has added you as a manager on {{ domain.name }}. +You can manage this domain on the .gov registrar . + +---------------------------------------------------------------- + YOU NEED A LOGIN.GOV ACCOUNT You’ll need a Login.gov account to manage your .gov domain. Login.gov provides -a simple and secure process for signing into many government services with one -account. If you don’t already have one, follow these steps to create your +a simple and secure process for signing in to many government services with one +account. + +If you don’t already have one, follow these steps to create your Login.gov account . + DOMAIN MANAGEMENT -As a .gov domain manager you can add or update information about your domain. +As a .gov domain manager, you can add or update information about your domain. You’ll also serve as a contact for your .gov domain. Please keep your contact -information updated. Learn more about domain management . +information updated. + +Learn more about domain management . + SOMETHING WRONG? If you’re not affiliated with {{ domain.name }} or think you received this -message in error, contact the .gov team . +message in error, reply to this email. THANK YOU - -.Gov helps the public identify official, trusted information. Thank you for -using a .gov domain. +.Gov helps the public identify official, trusted information. Thank you for using a .gov domain. ---------------------------------------------------------------- The .gov team Contact us: -Visit -{% endautoescape %} \ No newline at end of file +Learn about .gov +{% endautoescape %} diff --git a/src/registrar/templates/emails/domain_request_withdrawn.txt b/src/registrar/templates/emails/domain_request_withdrawn.txt index 333fdb3b7..ba40c2f08 100644 --- a/src/registrar/templates/emails/domain_request_withdrawn.txt +++ b/src/registrar/templates/emails/domain_request_withdrawn.txt @@ -1,26 +1,28 @@ {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #} -Hi {{ application.submitter.first_name }}. +Hi, {{ application.submitter.first_name }}. + +Your .gov domain request has been withdrawn and will not be reviewed by our team. -Your .gov domain request has been withdrawn. DOMAIN REQUESTED: {{ application.requested_domain.name }} -REQUEST #: {{ application.id }} +REQUEST RECEIVED ON: {{ application.submission_date|date }} STATUS: Withdrawn +---------------------------------------------------------------- YOU CAN EDIT YOUR WITHDRAWN REQUEST +You can edit and resubmit this request by signing in to the registrar . + + +SOMETHING WRONG? +If you didn’t ask for this domain request to be withdrawn or think you received this message in error, reply to this email. -The details of your withdrawn request are included below. You can edit and resubmit this application by logging into the registrar. . THANK YOU - .Gov helps the public identify official, trusted information. Thank you for requesting a .gov domain. ---------------------------------------------------------------- -{% include 'emails/includes/application_summary.txt' %} ----------------------------------------------------------------- - The .gov team Contact us: -Visit -{% endautoescape %} \ No newline at end of file +Learn about .gov +{% endautoescape %} diff --git a/src/registrar/templates/emails/domain_request_withdrawn_subject.txt b/src/registrar/templates/emails/domain_request_withdrawn_subject.txt index ab935fb1d..5ceaa29af 100644 --- a/src/registrar/templates/emails/domain_request_withdrawn_subject.txt +++ b/src/registrar/templates/emails/domain_request_withdrawn_subject.txt @@ -1 +1 @@ -Your .gov domain request has been withdrawn \ No newline at end of file +Update on your .gov request: {{ application.requested_domain.name }} diff --git a/src/registrar/templates/emails/status_change_approved.txt b/src/registrar/templates/emails/status_change_approved.txt index e16b3e3e7..bc548bfb6 100644 --- a/src/registrar/templates/emails/status_change_approved.txt +++ b/src/registrar/templates/emails/status_change_approved.txt @@ -1,40 +1,43 @@ {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #} -Hi {{ application.submitter.first_name }}. +Hi, {{ application.submitter.first_name }}. Congratulations! Your .gov domain request has been approved. DOMAIN REQUESTED: {{ application.requested_domain.name }} REQUEST RECEIVED ON: {{ application.submission_date|date }} -REQUEST #: {{ application.id }} -STATUS: In review +STATUS: Approved -Now that your .gov domain has been approved, there are a few more things to do before your domain can be used. +You can manage your approved domain on the .gov registrar . +---------------------------------------------------------------- -YOU MUST ADD DOMAIN NAME SERVER INFORMATION +ADD DOMAIN NAME SERVER INFORMATION +Before your .gov domain can be used, you’ll first need to connect it to a Domain Name System (DNS) hosting service. At this time, we don’t provide DNS hosting services. -Before your .gov domain can be used, you have to connect it to your Domain Name System (DNS) hosting service. At this time, we don’t provide DNS hosting services. -Go to the domain management page to add your domain name server information . +After you’ve set up hosting, you’ll need to enter your name server information on the .gov registrar. -Get help with adding your domain name server information . +Learn more about: +- Finding a DNS hosting service +- Adding name servers . ADD DOMAIN MANAGERS, SECURITY EMAIL +Currently, you’re the only person who can manage this domain. Please keep your contact information updated. -We strongly recommend that you add other points of contact who will help manage your domain. We also recommend that you provide a security email. This email will allow the public to report security issues on your domain. Security emails are made public. +We strongly recommend adding other domain managers who can serve as additional contacts. We also recommend providing a security email that the public can use to report security issues on your domain. You can add domain managers and a security email on the .gov registrar. -Go to the domain management page to add domain contacts and a security email . - -Get help with managing your .gov domain . +Learn more about: +- Adding domain managers +- Adding a security email +- Domain security best practices THANK YOU - .Gov helps the public identify official, trusted information. Thank you for using a .gov domain. ---------------------------------------------------------------- The .gov team Contact us: -Visit +Learn about .gov {% endautoescape %} diff --git a/src/registrar/templates/emails/status_change_approved_subject.txt b/src/registrar/templates/emails/status_change_approved_subject.txt index 32756d463..5ceaa29af 100644 --- a/src/registrar/templates/emails/status_change_approved_subject.txt +++ b/src/registrar/templates/emails/status_change_approved_subject.txt @@ -1 +1 @@ -Your .gov domain request is approved \ No newline at end of file +Update on your .gov request: {{ application.requested_domain.name }} diff --git a/src/registrar/templates/emails/status_change_rejected.txt b/src/registrar/templates/emails/status_change_rejected.txt index 1b177573c..c5afaf711 100644 --- a/src/registrar/templates/emails/status_change_rejected.txt +++ b/src/registrar/templates/emails/status_change_rejected.txt @@ -1,32 +1,32 @@ {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #} -Hi {{ application.submitter.first_name }}. +Hi, {{ application.submitter.first_name }}. Your .gov domain request has been rejected. DOMAIN REQUESTED: {{ application.requested_domain.name }} REQUEST RECEIVED ON: {{ application.submission_date|date }} -REQUEST #: {{ application.id }} STATUS: Rejected - -YOU CAN SUBMIT A NEW REQUEST - -The details of your request are included below. If your organization is eligible for a .gov -domain and you meet our other requirements, you can submit a new request. Learn -more about .gov domains . - - -THANK YOU - -.Gov helps the public identify official, trusted information. Thank you for -requesting a .gov domain. - ---------------------------------------------------------------- -{% include 'emails/includes/application_summary.txt' %} +YOU CAN SUBMIT A NEW REQUEST +If your organization is eligible for a .gov domain and you meet our other requirements, you can submit a new request. + +Learn more about: +- Eligibility for a .gov domain +- Choosing a .gov domain name + + +NEED ASSISTANCE? +If you have questions about this domain request or need help choosing a new domain name, reply to this email. + + +THANK YOU +.Gov helps the public identify official, trusted information. Thank you for requesting a .gov domain. + ---------------------------------------------------------------- The .gov team Contact us: -Visit +Learn about .gov {% endautoescape %} diff --git a/src/registrar/templates/emails/status_change_rejected_subject.txt b/src/registrar/templates/emails/status_change_rejected_subject.txt index a15cc1575..5ceaa29af 100644 --- a/src/registrar/templates/emails/status_change_rejected_subject.txt +++ b/src/registrar/templates/emails/status_change_rejected_subject.txt @@ -1 +1 @@ -Your .gov domain request has been rejected \ No newline at end of file +Update on your .gov request: {{ application.requested_domain.name }} diff --git a/src/registrar/templates/emails/submission_confirmation.txt b/src/registrar/templates/emails/submission_confirmation.txt index b25704052..16a951ac1 100644 --- a/src/registrar/templates/emails/submission_confirmation.txt +++ b/src/registrar/templates/emails/submission_confirmation.txt @@ -1,35 +1,31 @@ {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #} -Hi {{ application.submitter.first_name }}. +Hi, {{ application.submitter.first_name }}. We received your .gov domain request. DOMAIN REQUESTED: {{ application.requested_domain.name }} REQUEST RECEIVED ON: {{ application.submission_date|date }} -REQUEST #: {{ application.id }} -STATUS: Received +STATUS: Submitted + +---------------------------------------------------------------- + +NEXT STEPS +We’ll review your request. This usually takes 20 business days. During this review we’ll verify that: +- Your organization is eligible for a .gov domain +- You work at the organization and/or can make requests on its behalf +- Your requested domain meets our naming requirements + +We’ll email you if we have questions and when we complete our review. You can check the status of your request at any time on the registrar homepage. NEED TO MAKE CHANGES? +To make changes to your domain request, you have to withdraw it first. Withdrawing your request may extend the time it takes for the .gov team to complete their review. -If you need to change your request you have to first withdraw it. Once you -withdraw the request you can edit it and submit it again. Changing your request -might add to the wait time. Learn more about withdrawing your request. - - -NEXT STEPS - -- We’ll review your request. This usually takes 20 business days. - -- You can check the status of your request at any time. - - -- We’ll email you with questions or when we complete our review. +Learn more about withdrawing your request . THANK YOU - -.Gov helps the public identify official, trusted information. Thank you for -requesting a .gov domain. +.Gov helps the public identify official, trusted information. Thank you for requesting a .gov domain. ---------------------------------------------------------------- @@ -38,5 +34,5 @@ requesting a .gov domain. The .gov team Contact us: -Visit +Learn about .gov {% endautoescape %} diff --git a/src/registrar/templates/emails/submission_confirmation_subject.txt b/src/registrar/templates/emails/submission_confirmation_subject.txt index 34b958b3a..5ceaa29af 100644 --- a/src/registrar/templates/emails/submission_confirmation_subject.txt +++ b/src/registrar/templates/emails/submission_confirmation_subject.txt @@ -1 +1 @@ -Thank you for applying for a .gov domain +Update on your .gov request: {{ application.requested_domain.name }}