Added functionality of Service Levels

WebsitePanel/Database/update_db.sql

@@ -4506,3 +4506,703 @@ GO
 UPDATE [dbo].[ScheduleTaskParameters] SET [DefaultValue]= N'MsSQL2005=SQL Server 2005;MsSQL2008=SQL Server 2008;MsSQL2012=SQL Server 2012;MsSQL2014=SQL Server 2014;MySQL4=MySQL 4.0;MySQL5=MySQL 5.0' WHERE [TaskID]= 'SCHEDULE_TASK_BACKUP_DATABASE' AND [ParameterID]='DATABASE_GROUP'
 GO
 
+/*SUPPORT SERVICE LEVELS*/
+
+IF NOT EXISTS (SELECT * FROM [dbo].[ResourceGroups] WHERE [GroupName] = 'Service Levels')
+BEGIN
+INSERT [dbo].[ResourceGroups] ([GroupID], [GroupName], [GroupOrder], [GroupController], [ShowGroup]) VALUES (47, N'Service Levels', 2, NULL, 1)
+END
+GO
+
+IF NOT EXISTS (SELECT * FROM SYS.TABLES WHERE name = 'SupportServiceLevels')
+CREATE TABLE SupportServiceLevels
+(
+[LevelID] [int] IDENTITY(1,1) NOT NULL PRIMARY KEY,
+[LevelName] NVARCHAR(100) NOT NULL,
+[LevelDescription] NVARCHAR(1000) NULL
+)
+GO
+
+IF EXISTS (SELECT * FROM SYS.OBJECTS WHERE type = 'P' AND name = 'GetSupportServiceLevels')
+DROP PROCEDURE GetSupportServiceLevels
+GO
+
+CREATE PROCEDURE [dbo].[GetSupportServiceLevels]
+AS
+SELECT *
+FROM SupportServiceLevels
+RETURN
+GO
+
+IF EXISTS (SELECT * FROM SYS.OBJECTS WHERE type = 'P' AND name = 'GetSupportServiceLevel')
+DROP PROCEDURE GetSupportServiceLevel
+GO
+
+CREATE PROCEDURE [dbo].[GetSupportServiceLevel]
+(
+	@LevelID int
+)
+AS
+SELECT *
+FROM SupportServiceLevels
+WHERE LevelID = @LevelID
+RETURN 
+GO
+
+IF EXISTS (SELECT * FROM SYS.OBJECTS WHERE type = 'P' AND name = 'AddSupportServiceLevel')
+DROP PROCEDURE AddSupportServiceLevel
+GO
+
+CREATE PROCEDURE [dbo].[AddSupportServiceLevel]
+(
+	@LevelID int OUTPUT,
+	@LevelName nvarchar(100),
+	@LevelDescription nvarchar(1000)
+)
+AS
+BEGIN
+
+	IF EXISTS (SELECT * FROM SupportServiceLevels WHERE LevelName = @LevelName)
+	BEGIN
+		SET @LevelID = -1
+
+		RETURN
+	END
+
+	INSERT INTO SupportServiceLevels
+	(
+		LevelName,
+		LevelDescription
+	)
+	VALUES
+	(
+		@LevelName,
+		@LevelDescription
+	)
+
+	SET @LevelID = SCOPE_IDENTITY()
+
+	DECLARE @ResourseGroupID int
+
+	IF EXISTS (SELECT * FROM ResourceGroups WHERE GroupName = 'Service Levels')
+	BEGIN
+		DECLARE @QuotaLastID int, @CurQuotaName nvarchar(100), 
+			@CurQuotaDescription nvarchar(1000), @QuotaOrderInGroup int
+
+		SET @CurQuotaName = N'ServiceLevel.' + @LevelName
+		SET @CurQuotaDescription = @LevelName + N', users'
+
+		SELECT @ResourseGroupID = GroupID FROM ResourceGroups WHERE GroupName = 'Service Levels'
+
+		SELECT @QuotaLastID = MAX(QuotaID) FROM Quotas
+
+		SELECT @QuotaOrderInGroup = MAX(QuotaOrder) FROM Quotas WHERE GroupID = @ResourseGroupID
+
+		IF @QuotaOrderInGroup IS NULL SET @QuotaOrderInGroup = 0
+
+		IF NOT EXISTS (SELECT * FROM Quotas WHERE QuotaName = @CurQuotaName)
+		BEGIN
+			INSERT Quotas 
+				(QuotaID, 
+				GroupID, 
+				QuotaOrder, 
+				QuotaName, 
+				QuotaDescription, 
+				QuotaTypeID, 
+				ServiceQuota, 
+				ItemTypeID) 
+			VALUES 
+				(@QuotaLastID + 1, 
+				@ResourseGroupID, 
+				@QuotaOrderInGroup + 1, 
+				@CurQuotaName, 
+				@CurQuotaDescription,
+				3, 
+				0, 
+				NULL)
+		END
+	END
+
+END
+
+RETURN
+GO
+
+IF EXISTS (SELECT * FROM SYS.OBJECTS WHERE type = 'P' AND name = 'DeleteSupportServiceLevel')
+DROP PROCEDURE DeleteSupportServiceLevel
+GO
+
+CREATE PROCEDURE [dbo].[DeleteSupportServiceLevel]
+(
+	@LevelID int
+)
+AS
+BEGIN
+
+	DECLARE @LevelName nvarchar(100), @QuotaName nvarchar(100), @QuotaID int
+
+	SELECT @LevelName = LevelName FROM SupportServiceLevels WHERE LevelID = @LevelID
+
+	SET @QuotaName = N'ServiceLevel.' + @LevelName
+
+	SELECT @QuotaID = QuotaID FROM Quotas WHERE QuotaName = @QuotaName
+
+	IF @QuotaID IS NOT NULL
+	BEGIN
+		DELETE FROM HostingPlanQuotas WHERE QuotaID = @QuotaID
+		DELETE FROM PackageQuotas WHERE QuotaID = @QuotaID
+		DELETE FROM Quotas WHERE QuotaID = @QuotaID
+	END
+
+	IF EXISTS (SELECT * FROM ExchangeAccounts WHERE LevelID = @LevelID)
+	UPDATE ExchangeAccounts
+	   SET LevelID = NULL
+	 WHERE LevelID = @LevelID
+
+	DELETE FROM SupportServiceLevels WHERE LevelID = @LevelID
+
+END
+
+RETURN 
+GO
+
+IF EXISTS (SELECT * FROM SYS.OBJECTS WHERE type = 'P' AND name = 'UpdateSupportServiceLevel')
+DROP PROCEDURE UpdateSupportServiceLevel
+GO
+
+CREATE PROCEDURE [dbo].[UpdateSupportServiceLevel]
+(
+	@LevelID int,
+	@LevelName nvarchar(100),
+	@LevelDescription nvarchar(1000)
+)
+AS
+BEGIN
+
+	DECLARE @PrevQuotaName nvarchar(100), @PrevLevelName nvarchar(100)
+
+	SELECT @PrevLevelName = LevelName FROM SupportServiceLevels WHERE LevelID = @LevelID
+
+	SET @PrevQuotaName = N'ServiceLevel.' + @PrevLevelName
+
+	UPDATE SupportServiceLevels
+	SET LevelName = @LevelName,
+		LevelDescription = @LevelDescription
+	WHERE LevelID = @LevelID
+
+	IF EXISTS (SELECT * FROM Quotas WHERE QuotaName = @PrevQuotaName)
+	BEGIN
+		DECLARE @QuotaID INT
+
+		SELECT @QuotaID = QuotaID FROM Quotas WHERE QuotaName = @PrevQuotaName
+		 
+		UPDATE Quotas
+		SET QuotaName = N'ServiceLevel.' + @LevelName,
+			QuotaDescription = @LevelName + ', users'
+		WHERE QuotaID = @QuotaID
+	END
+
+END
+
+RETURN 
+GO
+
+IF NOT EXISTS(select 1 from sys.columns COLS INNER JOIN sys.objects OBJS ON OBJS.object_id=COLS.object_id and OBJS.type='U' AND OBJS.name='ExchangeAccounts' AND COLS.name='LevelID')
+BEGIN
+ALTER TABLE [dbo].[ExchangeAccounts] ADD
+	[LevelID] [int] NULL,
+	[IsVIP] [bit] NOT NULL DEFAULT 0
+END
+GO
+
+IF EXISTS (SELECT * FROM SYS.OBJECTS WHERE type IN ('FN', 'IF', 'TF') AND name = 'GetPackageServiceLevelResource') 
+DROP FUNCTION GetPackageServiceLevelResource
+GO
+
+CREATE FUNCTION dbo.GetPackageServiceLevelResource
+(
+	@PackageID int,
+	@GroupID int,
+	@ServerID int
+)
+RETURNS bit
+AS
+BEGIN
+
+IF NOT EXISTS (SELECT * FROM dbo.ResourceGroups WHERE GroupID = @GroupID AND GroupName = 'Service Levels')
+RETURN 0
+
+IF @PackageID IS NULL
+RETURN 1
+
+DECLARE @Result bit
+SET @Result = 1 -- enabled
+
+DECLARE @PID int, @ParentPackageID int
+SET @PID = @PackageID
+
+DECLARE @OverrideQuotas bit
+
+IF @ServerID IS NULL OR @ServerID = 0
+SELECT @ServerID = ServerID FROM Packages
+WHERE PackageID = @PackageID
+
+WHILE 1 = 1
+BEGIN
+
+	DECLARE @GroupEnabled int
+
+	-- get package info
+	SELECT
+		@ParentPackageID = ParentPackageID,
+		@OverrideQuotas = OverrideQuotas
+	FROM Packages WHERE PackageID = @PID
+
+	-- check if this is a root 'System' package
+	SET @GroupEnabled = 1 -- enabled
+	IF @ParentPackageID IS NULL
+	BEGIN
+
+		IF @ServerID = 0
+		RETURN 0
+		ELSE IF @PID = -1
+		RETURN 1
+		ELSE IF @ServerID IS NULL
+		RETURN 1
+		ELSE IF @ServerID > 0
+		RETURN 1
+		ELSE RETURN 0
+	END
+	ELSE -- parentpackage is not null
+	BEGIN
+		-- check the current package
+		IF @OverrideQuotas = 1
+		BEGIN
+			IF NOT EXISTS(
+				SELECT GroupID FROM PackageResources WHERE GroupID = @GroupID AND PackageID = @PID
+			)
+			SET @GroupEnabled = 0
+		END
+		ELSE
+		BEGIN
+			IF NOT EXISTS(
+				SELECT HPR.GroupID FROM Packages AS P
+				INNER JOIN HostingPlanResources AS HPR ON P.PlanID = HPR.PlanID
+				WHERE HPR.GroupID = @GroupID AND P.PackageID = @PID
+			)
+			SET @GroupEnabled = 0
+		END
+		
+		-- check addons
+		IF EXISTS(
+			SELECT HPR.GroupID FROM PackageAddons AS PA
+			INNER JOIN HostingPlanResources AS HPR ON PA.PlanID = HPR.PlanID
+			WHERE HPR.GroupID = @GroupID AND PA.PackageID = @PID
+			AND PA.StatusID = 1 -- active add-on
+		)
+		SET @GroupEnabled = 1
+	END
+	
+	IF @GroupEnabled = 0
+		RETURN 0
+	
+	SET @PID = @ParentPackageID
+
+END -- end while
+
+RETURN @Result
+END
+GO
+
+ALTER PROCEDURE [dbo].[GetPackageQuotasForEdit]
+(
+	@ActorID int,
+	@PackageID int
+)
+AS
+
+-- check rights
+IF dbo.CheckActorPackageRights(@ActorID, @PackageID) = 0
+RAISERROR('You are not allowed to access this package', 16, 1)
+
+DECLARE @ServerID int, @ParentPackageID int, @PlanID int
+SELECT @ServerID = ServerID, @ParentPackageID = ParentPackageID, @PlanID = PlanID FROM Packages
+WHERE PackageID = @PackageID
+
+-- get resource groups
+SELECT
+	RG.GroupID,
+	RG.GroupName,
+	ISNULL(PR.CalculateDiskSpace, ISNULL(HPR.CalculateDiskSpace, 0)) AS CalculateDiskSpace,
+	ISNULL(PR.CalculateBandwidth, ISNULL(HPR.CalculateBandwidth, 0)) AS CalculateBandwidth,
+		--dbo.GetPackageAllocatedResource(@PackageID, RG.GroupID, @ServerID) AS Enabled,
+	CASE
+		WHEN RG.GroupName = 'Service Levels' THEN dbo.GetPackageServiceLevelResource(PackageID, RG.GroupID, @ServerID)
+		ELSE dbo.GetPackageAllocatedResource(PackageID, RG.GroupID, @ServerID)
+	END AS Enabled,
+	--dbo.GetPackageAllocatedResource(@ParentPackageID, RG.GroupID, @ServerID) AS ParentEnabled
+	CASE
+		WHEN RG.GroupName = 'Service Levels' THEN dbo.GetPackageServiceLevelResource(@ParentPackageID, RG.GroupID, @ServerID)
+		ELSE dbo.GetPackageAllocatedResource(@ParentPackageID, RG.GroupID, @ServerID)
+	END AS ParentEnabled
+FROM ResourceGroups AS RG
+LEFT OUTER JOIN PackageResources AS PR ON RG.GroupID = PR.GroupID AND PR.PackageID = @PackageID
+LEFT OUTER JOIN HostingPlanResources AS HPR ON RG.GroupID = HPR.GroupID AND HPR.PlanID = @PlanID
+ORDER BY RG.GroupOrder
+
+
+-- return quotas
+SELECT
+	Q.QuotaID,
+	Q.GroupID,
+	Q.QuotaName,
+	Q.QuotaDescription,
+	Q.QuotaTypeID,
+	CASE
+		WHEN PQ.QuotaValue IS NULL THEN dbo.GetPackageAllocatedQuota(@PackageID, Q.QuotaID)
+		ELSE PQ.QuotaValue
+	END QuotaValue,
+	dbo.GetPackageAllocatedQuota(@ParentPackageID, Q.QuotaID) AS ParentQuotaValue
+FROM Quotas AS Q
+LEFT OUTER JOIN PackageQuotas AS PQ ON PQ.QuotaID = Q.QuotaID AND PQ.PackageID = @PackageID
+ORDER BY Q.QuotaOrder
+
+RETURN
+GO
+
+ALTER PROCEDURE [dbo].[GetPackageQuotas]
+(
+	@ActorID int,
+	@PackageID int
+)
+AS
+
+-- check rights
+IF dbo.CheckActorPackageRights(@ActorID, @PackageID) = 0
+RAISERROR('You are not allowed to access this package', 16, 1)
+
+DECLARE @PlanID int, @ParentPackageID int
+SELECT @PlanID = PlanID, @ParentPackageID = ParentPackageID FROM Packages
+WHERE PackageID = @PackageID
+
+-- get resource groups
+SELECT
+	RG.GroupID,
+	RG.GroupName,
+	ISNULL(HPR.CalculateDiskSpace, 0) AS CalculateDiskSpace,
+	ISNULL(HPR.CalculateBandwidth, 0) AS CalculateBandwidth,
+	--dbo.GetPackageAllocatedResource(@ParentPackageID, RG.GroupID, 0) AS ParentEnabled
+	CASE
+		WHEN RG.GroupName = 'Service Levels' THEN dbo.GetPackageServiceLevelResource(@ParentPackageID, RG.GroupID, 0)
+		ELSE dbo.GetPackageAllocatedResource(@ParentPackageID, RG.GroupID, 0)
+	END AS ParentEnabled
+FROM ResourceGroups AS RG
+LEFT OUTER JOIN HostingPlanResources AS HPR ON RG.GroupID = HPR.GroupID AND HPR.PlanID = @PlanID
+--WHERE dbo.GetPackageAllocatedResource(@PackageID, RG.GroupID, 0) = 1
+WHERE (dbo.GetPackageAllocatedResource(@PackageID, RG.GroupID, 0) = 1 AND RG.GroupName <> 'Service Levels') OR
+	  (dbo.GetPackageServiceLevelResource(@PackageID, RG.GroupID, 0) = 1 AND RG.GroupName = 'Service Levels')
+ORDER BY RG.GroupOrder
+
+
+-- return quotas
+SELECT
+	Q.QuotaID,
+	Q.GroupID,
+	Q.QuotaName,
+	Q.QuotaDescription,
+	Q.QuotaTypeID,
+	dbo.GetPackageAllocatedQuota(@PackageID, Q.QuotaID) AS QuotaValue,
+	dbo.GetPackageAllocatedQuota(@ParentPackageID, Q.QuotaID) AS ParentQuotaValue,
+	ISNULL(dbo.CalculateQuotaUsage(@PackageID, Q.QuotaID), 0) AS QuotaUsedValue
+FROM Quotas AS Q
+WHERE Q.HideQuota IS NULL OR Q.HideQuota = 0
+ORDER BY Q.QuotaOrder
+RETURN
+GO
+
+ALTER PROCEDURE [dbo].[GetHostingPlanQuotas]
+(
+	@ActorID int,
+	@PlanID int,
+	@PackageID int,
+	@ServerID int
+)
+AS
+
+-- check rights
+IF dbo.CheckActorParentPackageRights(@ActorID, @PackageID) = 0
+RAISERROR('You are not allowed to access this package', 16, 1)
+
+DECLARE @IsAddon bit
+
+IF @ServerID = 0
+SELECT @ServerID = ServerID FROM Packages
+WHERE PackageID = @PackageID
+
+-- get resource groups
+SELECT
+	RG.GroupID,
+	RG.GroupName,
+	CASE
+		WHEN HPR.CalculateDiskSpace IS NULL THEN CAST(0 as bit)
+		ELSE CAST(1 as bit)
+	END AS Enabled,
+	--dbo.GetPackageAllocatedResource(@PackageID, RG.GroupID, @ServerID) AS ParentEnabled,
+	CASE
+		WHEN RG.GroupName = 'Service Levels' THEN dbo.GetPackageServiceLevelResource(@PackageID, RG.GroupID, @ServerID)
+		ELSE dbo.GetPackageAllocatedResource(@PackageID, RG.GroupID, @ServerID)
+	END AS ParentEnabled,
+	ISNULL(HPR.CalculateDiskSpace, 1) AS CalculateDiskSpace,
+	ISNULL(HPR.CalculateBandwidth, 1) AS CalculateBandwidth
+FROM ResourceGroups AS RG 
+LEFT OUTER JOIN HostingPlanResources AS HPR ON RG.GroupID = HPR.GroupID AND HPR.PlanID = @PlanID
+WHERE (RG.ShowGroup = 1)
+ORDER BY RG.GroupOrder
+
+-- get quotas by groups
+SELECT
+	Q.QuotaID,
+	Q.GroupID,
+	Q.QuotaName,
+	Q.QuotaDescription,
+	Q.QuotaTypeID,
+	ISNULL(HPQ.QuotaValue, 0) AS QuotaValue,
+	dbo.GetPackageAllocatedQuota(@PackageID, Q.QuotaID) AS ParentQuotaValue
+FROM Quotas AS Q
+LEFT OUTER JOIN HostingPlanQuotas AS HPQ ON Q.QuotaID = HPQ.QuotaID AND HPQ.PlanID = @PlanID
+WHERE Q.HideQuota IS NULL OR Q.HideQuota = 0
+ORDER BY Q.QuotaOrder
+RETURN
+GO
+
+ALTER PROCEDURE [dbo].[SearchOrganizationAccounts]
+(
+	@ActorID int,
+	@ItemID int,
+	@FilterColumn nvarchar(50) = '',
+	@FilterValue nvarchar(50) = '',
+	@SortColumn nvarchar(50),
+	@IncludeMailboxes bit
+)
+AS
+DECLARE @PackageID int
+SELECT @PackageID = PackageID FROM ServiceItems
+WHERE ItemID = @ItemID
+
+-- check rights
+IF dbo.CheckActorPackageRights(@ActorID, @PackageID) = 0
+RAISERROR('You are not allowed to access this package', 16, 1)
+
+-- start
+DECLARE @condition nvarchar(700)
+SET @condition = '
+(EA.AccountType = 7 OR (EA.AccountType = 1 AND @IncludeMailboxes = 1)  )
+AND EA.ItemID = @ItemID
+'
+
+IF @FilterColumn <> '' AND @FilterColumn IS NOT NULL
+AND @FilterValue <> '' AND @FilterValue IS NOT NULL
+SET @condition = @condition + ' AND ' + @FilterColumn + ' LIKE ''' + @FilterValue + ''''
+
+IF @SortColumn IS NULL OR @SortColumn = ''
+SET @SortColumn = 'EA.DisplayName ASC'
+
+DECLARE @sql nvarchar(3500)
+
+set @sql = '
+SELECT
+	EA.AccountID,
+	EA.ItemID,
+	EA.AccountType,
+	EA.AccountName,
+	EA.DisplayName,
+	EA.PrimaryEmailAddress,
+	EA.SubscriberNumber,
+	EA.UserPrincipalName,
+	EA.LevelID,
+	EA.IsVIP
+FROM ExchangeAccounts AS EA
+WHERE ' + @condition
+
+print @sql
+
+exec sp_executesql @sql, N'@ItemID int, @IncludeMailboxes bit', 
+@ItemID, @IncludeMailboxes
+
+RETURN
+GO
+
+ALTER PROCEDURE [dbo].[GetExchangeAccount] 
+(
+	@ItemID int,
+	@AccountID int
+)
+AS
+SELECT
+	E.AccountID,
+	E.ItemID,
+	E.AccountType,
+	E.AccountName,
+	E.DisplayName,
+	E.PrimaryEmailAddress,
+	E.MailEnabledPublicFolder,
+	E.MailboxManagerActions,
+	E.SamAccountName,
+	E.AccountPassword,
+	E.MailboxPlanId,
+	P.MailboxPlan,
+	E.SubscriberNumber,
+	E.UserPrincipalName,
+	E.ArchivingMailboxPlanId, 
+	AP.MailboxPlan as 'ArchivingMailboxPlan',
+	E.EnableArchiving,
+	E.LevelID,
+	E.IsVIP
+FROM
+	ExchangeAccounts AS E
+LEFT OUTER JOIN ExchangeMailboxPlans AS P ON E.MailboxPlanId = P.MailboxPlanId	
+LEFT OUTER JOIN ExchangeMailboxPlans AS AP ON E.ArchivingMailboxPlanId = AP.MailboxPlanId
+WHERE
+	E.ItemID = @ItemID AND
+	E.AccountID = @AccountID
+RETURN
+GO
+
+ALTER PROCEDURE [dbo].[GetExchangeAccountsPaged]
+(
+	@ActorID int,
+	@ItemID int,
+	@AccountTypes nvarchar(30),
+	@FilterColumn nvarchar(50) = '',
+	@FilterValue nvarchar(50) = '',
+	@SortColumn nvarchar(50),
+	@StartRow int,
+	@MaximumRows int,
+	@Archiving bit
+)
+AS
+
+DECLARE @PackageID int
+SELECT @PackageID = PackageID FROM ServiceItems
+WHERE ItemID = @ItemID
+
+-- check rights
+IF dbo.CheckActorPackageRights(@ActorID, @PackageID) = 0
+RAISERROR('You are not allowed to access this package', 16, 1)
+
+-- start
+DECLARE @condition nvarchar(700)
+SET @condition = '
+EA.AccountType IN (' + @AccountTypes + ')
+AND EA.ItemID = @ItemID
+'
+
+IF @FilterColumn <> '' AND @FilterColumn IS NOT NULL
+AND @FilterValue <> '' AND @FilterValue IS NOT NULL
+BEGIN
+	IF @FilterColumn = 'PrimaryEmailAddress' AND @AccountTypes <> '2'
+	BEGIN		
+		SET @condition = @condition + ' AND EA.AccountID IN (SELECT EAEA.AccountID FROM ExchangeAccountEmailAddresses EAEA WHERE EAEA.EmailAddress LIKE ''' + @FilterValue + ''')'
+	END
+	ELSE
+	BEGIN		
+		SET @condition = @condition + ' AND ' + @FilterColumn + ' LIKE ''' + @FilterValue + ''''
+	END
+END
+
+if @Archiving = 1
+BEGIN
+	SET @condition = @condition + ' AND (EA.ArchivingMailboxPlanId > 0) ' 
+END
+
+IF @SortColumn IS NULL OR @SortColumn = ''
+SET @SortColumn = 'EA.DisplayName ASC'
+
+DECLARE @joincondition nvarchar(700)
+	SET @joincondition = ',P.MailboxPlan FROM ExchangeAccounts AS EA
+	LEFT OUTER JOIN ExchangeMailboxPlans AS P ON EA.MailboxPlanId = P.MailboxPlanId'
+
+DECLARE @sql nvarchar(3500)
+
+set @sql = '
+SELECT COUNT(EA.AccountID) FROM ExchangeAccounts AS EA
+WHERE ' + @condition + ';
+
+WITH Accounts AS (
+	SELECT ROW_NUMBER() OVER (ORDER BY ' + @SortColumn + ') as Row,
+		EA.AccountID,
+		EA.ItemID,
+		EA.AccountType,
+		EA.AccountName,
+		EA.DisplayName,
+		EA.PrimaryEmailAddress,
+		EA.MailEnabledPublicFolder,
+		EA.MailboxPlanId,
+		EA.SubscriberNumber,
+		EA.UserPrincipalName,
+		EA.LevelID,
+		EA.IsVIP ' + @joincondition +
+	' WHERE ' + @condition + '
+)
+
+SELECT * FROM Accounts
+WHERE Row BETWEEN @StartRow + 1 and @StartRow + @MaximumRows
+'
+
+print @sql
+
+exec sp_executesql @sql, N'@ItemID int, @StartRow int, @MaximumRows int',
+@ItemID, @StartRow, @MaximumRows
+
+RETURN
+GO
+
+IF EXISTS (SELECT * FROM SYS.OBJECTS WHERE type = 'P' AND name = 'UpdateExchangeAccountSLSettings')
+DROP PROCEDURE UpdateExchangeAccountSLSettings
+GO
+
+CREATE PROCEDURE [dbo].[UpdateExchangeAccountSLSettings]
+(
+	@AccountID int,
+	@LevelID int,
+	@IsVIP bit
+)
+AS
+
+BEGIN TRAN	
+
+	IF (@LevelID = -1) 
+	BEGIN
+		SET @LevelID = NULL
+	END
+
+	UPDATE ExchangeAccounts SET
+		LevelID = @LevelID,
+		IsVIP = @IsVIP
+	WHERE
+		AccountID = @AccountID
+
+	IF (@@ERROR <> 0 )
+		BEGIN
+			ROLLBACK TRANSACTION
+			RETURN -1
+		END
+COMMIT TRAN
+RETURN 
+GO
+
+IF EXISTS (SELECT * FROM SYS.OBJECTS WHERE type = 'P' AND name = 'CheckServiceLevelUsage')
+DROP PROCEDURE CheckServiceLevelUsage
+GO
+
+CREATE PROCEDURE [dbo].[CheckServiceLevelUsage]
+(
+	@LevelID int
+)
+AS
+SELECT COUNT(EA.AccountID)
+FROM SupportServiceLevels AS SL
+INNER JOIN ExchangeAccounts AS EA ON SL.LevelID = EA.LevelID
+WHERE EA.LevelID = @LevelID
+RETURN 
+GO

WebsitePanel/Sources/WebsitePanel.EnterpriseServer.Base/HostedSolution/ServiceLevel.cs

@@ -0,0 +1,33 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Text;
+
+namespace WebsitePanel.EnterpriseServer.Base.HostedSolution
+{
+    public class ServiceLevel
+    {
+        int levelId;
+        string levelName;
+        string levelDescription;
+
+        public int LevelId
+        {
+            get { return levelId; }
+            set { levelId = value; }
+        }
+
+        public string LevelName
+        {
+            get { return levelName; }
+            set { levelName = value; }
+        }
+
+        public string LevelDescription
+        {
+            get { return levelDescription; }
+            set { levelDescription = value; }
+        }
+    }
+
+}

WebsitePanel/Sources/WebsitePanel.EnterpriseServer.Base/Packages/Quotas.cs

@@ -255,5 +255,6 @@ order by rg.groupOrder
         public const string ENTERPRISESTORAGE_FOLDERS = "EnterpriseStorage.Folders";
         public const string ENTERPRICESTORAGE_DRIVEMAPS = "EnterpriseStorage.DriveMaps";
 
+        public const string SERVICE_LEVELS = "ServiceLevel.";
     }
 }

WebsitePanel/Sources/WebsitePanel.EnterpriseServer.Base/Servers/ResourceGroups.cs

@@ -55,5 +55,6 @@ namespace WebsitePanel.EnterpriseServer
         public const string VPSForPC = "VPSForPC";
         public const string Lync = "Lync";
         public const string EnterpriseStorage = "EnterpriseStorage";
+        public const string ServiceLevels = "Service Levels";
     }
 }

WebsitePanel/Sources/WebsitePanel.EnterpriseServer.Base/WebsitePanel.EnterpriseServer.Base.csproj

@@ -117,6 +117,7 @@
     <Compile Include="Ecommerce\TriggerSystem\ITriggerHandler.cs" />
     <Compile Include="ExchangeServer\ExchangeEmailAddress.cs" />
     <Compile Include="HostedSolution\AdditionalGroup.cs" />
+    <Compile Include="HostedSolution\ServiceLevel.cs" />
     <Compile Include="HostedSolution\CRMLycenseTypes.cs" />
     <Compile Include="HostedSolution\ESPermission.cs" />
     <Compile Include="Log\LogRecord.cs" />

WebsitePanel/Sources/WebsitePanel.EnterpriseServer.Client/OrganizationProxy.cs

@@ -146,6 +146,16 @@ namespace WebsitePanel.EnterpriseServer.HostedSolution
 
         private System.Threading.SendOrPostCallback SetDefaultOrganizationOperationCompleted;
 
+        private System.Threading.SendOrPostCallback GetSupportServiceLevelsOperationCompleted;
+
+        private System.Threading.SendOrPostCallback UpdateSupportServiceLevelOperationCompleted;
+
+        private System.Threading.SendOrPostCallback DeleteSupportServiceLevelOperationCompleted;
+
+        private System.Threading.SendOrPostCallback AddSupportServiceLevelOperationCompleted;
+
+        private System.Threading.SendOrPostCallback GetSupportServiceLevelOperationCompleted;
+
         /// <remarks/>
         public esOrganizations()
         {
@@ -272,6 +282,20 @@ namespace WebsitePanel.EnterpriseServer.HostedSolution
         /// <remarks/>
         public event SetDefaultOrganizationCompletedEventHandler SetDefaultOrganizationCompleted;
 
+        /// <remarks/>
+        public event GetSupportServiceLevelsCompletedEventHandler GetSupportServiceLevelsCompleted;
+
+        /// <remarks/>
+        public event UpdateSupportServiceLevelCompletedEventHandler UpdateSupportServiceLevelCompleted;
+
+        /// <remarks/>
+        public event DeleteSupportServiceLevelCompletedEventHandler DeleteSupportServiceLevelCompleted;
+
+        /// <remarks/>
+        public event AddSupportServiceLevelCompletedEventHandler AddSupportServiceLevelCompleted;
+
+        /// <remarks/>
+        public event GetSupportServiceLevelCompletedEventHandler GetSupportServiceLevelCompleted;
 
         /// <remarks/>
         [System.Web.Services.Protocols.SoapDocumentMethodAttribute("http://tempuri.org/CheckOrgIdExists", RequestNamespace = "http://tempuri.org/", ResponseNamespace = "http://tempuri.org/", Use = System.Web.Services.Description.SoapBindingUse.Literal, ParameterStyle = System.Web.Services.Protocols.SoapParameterStyle.Wrapped)]
@@ -1415,7 +1439,9 @@ namespace WebsitePanel.EnterpriseServer.HostedSolution
                     string webPage,
                     string notes,
                     string externalEmail,
-                    string subscriberNumber)
+                    string subscriberNumber,
+                    int levelId,
+                    bool isVIP)
         {
             object[] results = this.Invoke("SetUserGeneralSettings", new object[] {
                         itemId,
@@ -1446,7 +1472,9 @@ namespace WebsitePanel.EnterpriseServer.HostedSolution
                         webPage,
                         notes,
                         externalEmail,
-                        subscriberNumber});
+                        subscriberNumber,
+                        levelId,
+                        isVIP});
             return ((int)(results[0]));
         }
 
@@ -1481,6 +1509,8 @@ namespace WebsitePanel.EnterpriseServer.HostedSolution
                     string notes,
                     string externalEmail,
                     string subscriberNumber,
+                    int levelId, 
+                    bool isVIP, 
                     System.AsyncCallback callback,
                     object asyncState)
         {
@@ -1513,7 +1543,9 @@ namespace WebsitePanel.EnterpriseServer.HostedSolution
                         webPage,
                         notes,
                         externalEmail,
-                        subscriberNumber}, callback, asyncState);
+                        subscriberNumber,
+                        levelId,
+                        isVIP}, callback, asyncState);
         }
 
         /// <remarks/>
@@ -1553,9 +1585,11 @@ namespace WebsitePanel.EnterpriseServer.HostedSolution
                     string webPage,
                     string notes,
                     string externalEmail,
-                    string subscriberNumber)
+                    string subscriberNumber,
+                    int levelId,
+                    bool isVIP)
         {
-            this.SetUserGeneralSettingsAsync(itemId, accountId, displayName, password, hideAddressBook, disabled, locked, firstName, initials, lastName, address, city, state, zip, country, jobTitle, company, department, office, managerAccountName, businessPhone, fax, homePhone, mobilePhone, pager, webPage, notes, externalEmail, subscriberNumber, null);
+            this.SetUserGeneralSettingsAsync(itemId, accountId, displayName, password, hideAddressBook, disabled, locked, firstName, initials, lastName, address, city, state, zip, country, jobTitle, company, department, office, managerAccountName, businessPhone, fax, homePhone, mobilePhone, pager, webPage, notes, externalEmail, subscriberNumber, levelId, isVIP, null);
         }
 
         /// <remarks/>
@@ -1589,6 +1623,8 @@ namespace WebsitePanel.EnterpriseServer.HostedSolution
                     string notes,
                     string externalEmail,
                     string subscriberNumber,
+                    int levelId, 
+                    bool isVIP, 
                     object userState)
         {
             if ((this.SetUserGeneralSettingsOperationCompleted == null))
@@ -1624,7 +1660,9 @@ namespace WebsitePanel.EnterpriseServer.HostedSolution
                         webPage,
                         notes,
                         externalEmail,
-                        subscriberNumber}, this.SetUserGeneralSettingsOperationCompleted, userState);
+                        subscriberNumber,
+                        levelId,
+                        isVIP}, this.SetUserGeneralSettingsOperationCompleted, userState);
         }
 
         private void OnSetUserGeneralSettingsOperationCompleted(object arg)
@@ -2663,6 +2701,255 @@ namespace WebsitePanel.EnterpriseServer.HostedSolution
             }
         }
 
+        /// <remarks/>
+        [System.Web.Services.Protocols.SoapDocumentMethodAttribute("http://tempuri.org/GetSupportServiceLevels", RequestNamespace = "http://tempuri.org/", ResponseNamespace = "http://tempuri.org/", Use = System.Web.Services.Description.SoapBindingUse.Literal, ParameterStyle = System.Web.Services.Protocols.SoapParameterStyle.Wrapped)]
+        public ServiceLevel[] GetSupportServiceLevels()
+        {
+            object[] results = this.Invoke("GetSupportServiceLevels", new object[0]);
+            return ((ServiceLevel[])(results[0]));
+        }
+
+        /// <remarks/>
+        public System.IAsyncResult BeginGetSupportServiceLevels(System.AsyncCallback callback, object asyncState)
+        {
+            return this.BeginInvoke("GetSupportServiceLevels", new object[0], callback, asyncState);
+        }
+
+        /// <remarks/>
+        public ServiceLevel[] EndGetSupportServiceLevels(System.IAsyncResult asyncResult)
+        {
+            object[] results = this.EndInvoke(asyncResult);
+            return ((ServiceLevel[])(results[0]));
+        }
+
+        /// <remarks/>
+        public void GetSupportServiceLevelsAsync()
+        {
+            this.GetSupportServiceLevelsAsync(null);
+        }
+
+        /// <remarks/>
+        public void GetSupportServiceLevelsAsync(object userState)
+        {
+            if ((this.GetSupportServiceLevelsOperationCompleted == null))
+            {
+                this.GetSupportServiceLevelsOperationCompleted = new System.Threading.SendOrPostCallback(this.OnGetSupportServiceLevelsOperationCompleted);
+            }
+            this.InvokeAsync("GetSupportServiceLevels", new object[0], this.GetSupportServiceLevelsOperationCompleted, userState);
+        }
+
+        private void OnGetSupportServiceLevelsOperationCompleted(object arg)
+        {
+            if ((this.GetSupportServiceLevelsCompleted != null))
+            {
+                System.Web.Services.Protocols.InvokeCompletedEventArgs invokeArgs = ((System.Web.Services.Protocols.InvokeCompletedEventArgs)(arg));
+                this.GetSupportServiceLevelsCompleted(this, new GetSupportServiceLevelsCompletedEventArgs(invokeArgs.Results, invokeArgs.Error, invokeArgs.Cancelled, invokeArgs.UserState));
+            }
+        }
+
+        /// <remarks/>
+        [System.Web.Services.Protocols.SoapDocumentMethodAttribute("http://tempuri.org/UpdateSupportServiceLevel", RequestNamespace = "http://tempuri.org/", ResponseNamespace = "http://tempuri.org/", Use = System.Web.Services.Description.SoapBindingUse.Literal, ParameterStyle = System.Web.Services.Protocols.SoapParameterStyle.Wrapped)]
+        public void UpdateSupportServiceLevel(int levelID, string levelName, string levelDescription)
+        {
+            this.Invoke("UpdateSupportServiceLevel", new object[] {
+                    levelID,
+                    levelName,
+                    levelDescription});
+        }
+
+        /// <remarks/>
+        public System.IAsyncResult BeginUpdateSupportServiceLevel(int levelID, string levelName, string levelDescription, System.AsyncCallback callback, object asyncState)
+        {
+            return this.BeginInvoke("UpdateSupportServiceLevel", new object[] {
+                    levelID,
+                    levelName,
+                    levelDescription}, callback, asyncState);
+        }
+
+        /// <remarks/>
+        public void EndUpdateSupportServiceLevel(System.IAsyncResult asyncResult)
+        {
+            this.EndInvoke(asyncResult);
+        }
+
+        /// <remarks/>
+        public void UpdateSupportServiceLevelAsync(int levelID, string levelName, string levelDescription)
+        {
+            this.UpdateSupportServiceLevelAsync(levelID, levelName, levelDescription, null);
+        }
+
+        /// <remarks/>
+        public void UpdateSupportServiceLevelAsync(int levelID, string levelName, string levelDescription, object userState)
+        {
+            if ((this.UpdateSupportServiceLevelOperationCompleted == null))
+            {
+                this.UpdateSupportServiceLevelOperationCompleted = new System.Threading.SendOrPostCallback(this.OnUpdateSupportServiceLevelOperationCompleted);
+            }
+            this.InvokeAsync("UpdateSupportServiceLevel", new object[] {
+                    levelID,
+                    levelName,
+                    levelDescription}, this.UpdateSupportServiceLevelOperationCompleted, userState);
+        }
+
+        private void OnUpdateSupportServiceLevelOperationCompleted(object arg)
+        {
+            if ((this.UpdateSupportServiceLevelCompleted != null))
+            {
+                System.Web.Services.Protocols.InvokeCompletedEventArgs invokeArgs = ((System.Web.Services.Protocols.InvokeCompletedEventArgs)(arg));
+                this.UpdateSupportServiceLevelCompleted(this, new System.ComponentModel.AsyncCompletedEventArgs(invokeArgs.Error, invokeArgs.Cancelled, invokeArgs.UserState));
+            }
+        }
+
+        /// <remarks/>
+        [System.Web.Services.Protocols.SoapDocumentMethodAttribute("http://tempuri.org/DeleteSupportServiceLevel", RequestNamespace = "http://tempuri.org/", ResponseNamespace = "http://tempuri.org/", Use = System.Web.Services.Description.SoapBindingUse.Literal, ParameterStyle = System.Web.Services.Protocols.SoapParameterStyle.Wrapped)]
+        public ResultObject DeleteSupportServiceLevel(int levelId)
+        {
+            object[] results = this.Invoke("DeleteSupportServiceLevel", new object[] {
+                    levelId});
+            return ((ResultObject)(results[0]));
+        }
+
+        /// <remarks/>
+        public System.IAsyncResult BeginDeleteSupportServiceLevel(int levelId, System.AsyncCallback callback, object asyncState)
+        {
+            return this.BeginInvoke("DeleteSupportServiceLevel", new object[] {
+                    levelId}, callback, asyncState);
+        }
+
+        /// <remarks/>
+        public ResultObject EndDeleteSupportServiceLevel(System.IAsyncResult asyncResult)
+        {
+            object[] results = this.EndInvoke(asyncResult);
+            return ((ResultObject)(results[0]));
+        }
+
+        /// <remarks/>
+        public void DeleteSupportServiceLevelAsync(int levelId)
+        {
+            this.DeleteSupportServiceLevelAsync(levelId, null);
+        }
+
+        /// <remarks/>
+        public void DeleteSupportServiceLevelAsync(int levelId, object userState)
+        {
+            if ((this.DeleteSupportServiceLevelOperationCompleted == null))
+            {
+                this.DeleteSupportServiceLevelOperationCompleted = new System.Threading.SendOrPostCallback(this.OnDeleteSupportServiceLevelOperationCompleted);
+            }
+            this.InvokeAsync("DeleteSupportServiceLevel", new object[] {
+                    levelId}, this.DeleteSupportServiceLevelOperationCompleted, userState);
+        }
+
+        private void OnDeleteSupportServiceLevelOperationCompleted(object arg)
+        {
+            if ((this.DeleteSupportServiceLevelCompleted != null))
+            {
+                System.Web.Services.Protocols.InvokeCompletedEventArgs invokeArgs = ((System.Web.Services.Protocols.InvokeCompletedEventArgs)(arg));
+                this.DeleteSupportServiceLevelCompleted(this, new DeleteSupportServiceLevelCompletedEventArgs(invokeArgs.Results, invokeArgs.Error, invokeArgs.Cancelled, invokeArgs.UserState));
+            }
+        }
+
+        /// <remarks/>
+        [System.Web.Services.Protocols.SoapDocumentMethodAttribute("http://tempuri.org/AddSupportServiceLevel", RequestNamespace = "http://tempuri.org/", ResponseNamespace = "http://tempuri.org/", Use = System.Web.Services.Description.SoapBindingUse.Literal, ParameterStyle = System.Web.Services.Protocols.SoapParameterStyle.Wrapped)]
+        public int AddSupportServiceLevel(string levelName, string levelDescription)
+        {
+            object[] results = this.Invoke("AddSupportServiceLevel", new object[] {
+                    levelName,
+                    levelDescription});
+            return ((int)(results[0]));
+        }
+
+        /// <remarks/>
+        public System.IAsyncResult BeginAddSupportServiceLevel(string levelName, string levelDescription, System.AsyncCallback callback, object asyncState)
+        {
+            return this.BeginInvoke("AddSupportServiceLevel", new object[] {
+                    levelName,
+                    levelDescription}, callback, asyncState);
+        }
+
+        /// <remarks/>
+        public int EndAddSupportServiceLevel(System.IAsyncResult asyncResult)
+        {
+            object[] results = this.EndInvoke(asyncResult);
+            return ((int)(results[0]));
+        }
+
+        /// <remarks/>
+        public void AddSupportServiceLevelAsync(string levelName, string levelDescription)
+        {
+            this.AddSupportServiceLevelAsync(levelName, levelDescription, null);
+        }
+
+        /// <remarks/>
+        public void AddSupportServiceLevelAsync(string levelName, string levelDescription, object userState)
+        {
+            if ((this.AddSupportServiceLevelOperationCompleted == null))
+            {
+                this.AddSupportServiceLevelOperationCompleted = new System.Threading.SendOrPostCallback(this.OnAddSupportServiceLevelOperationCompleted);
+            }
+            this.InvokeAsync("AddSupportServiceLevel", new object[] {
+                    levelName,
+                    levelDescription}, this.AddSupportServiceLevelOperationCompleted, userState);
+        }
+
+        private void OnAddSupportServiceLevelOperationCompleted(object arg)
+        {
+            if ((this.AddSupportServiceLevelCompleted != null))
+            {
+                System.Web.Services.Protocols.InvokeCompletedEventArgs invokeArgs = ((System.Web.Services.Protocols.InvokeCompletedEventArgs)(arg));
+                this.AddSupportServiceLevelCompleted(this, new AddSupportServiceLevelCompletedEventArgs(invokeArgs.Results, invokeArgs.Error, invokeArgs.Cancelled, invokeArgs.UserState));
+            }
+        }
+
+        /// <remarks/>
+        [System.Web.Services.Protocols.SoapDocumentMethodAttribute("http://tempuri.org/GetSupportServiceLevel", RequestNamespace = "http://tempuri.org/", ResponseNamespace = "http://tempuri.org/", Use = System.Web.Services.Description.SoapBindingUse.Literal, ParameterStyle = System.Web.Services.Protocols.SoapParameterStyle.Wrapped)]
+        public ServiceLevel GetSupportServiceLevel(int levelID)
+        {
+            object[] results = this.Invoke("GetSupportServiceLevel", new object[] {
+                    levelID});
+            return ((ServiceLevel)(results[0]));
+        }
+
+        /// <remarks/>
+        public System.IAsyncResult BeginGetSupportServiceLevel(int levelID, System.AsyncCallback callback, object asyncState)
+        {
+            return this.BeginInvoke("GetSupportServiceLevel", new object[] {
+                    levelID}, callback, asyncState);
+        }
+
+        /// <remarks/>
+        public ServiceLevel EndGetSupportServiceLevel(System.IAsyncResult asyncResult)
+        {
+            object[] results = this.EndInvoke(asyncResult);
+            return ((ServiceLevel)(results[0]));
+        }
+
+        /// <remarks/>
+        public void GetSupportServiceLevelAsync(int levelID)
+        {
+            this.GetSupportServiceLevelAsync(levelID, null);
+        }
+
+        /// <remarks/>
+        public void GetSupportServiceLevelAsync(int levelID, object userState)
+        {
+            if ((this.GetSupportServiceLevelOperationCompleted == null))
+            {
+                this.GetSupportServiceLevelOperationCompleted = new System.Threading.SendOrPostCallback(this.OnGetSupportServiceLevelOperationCompleted);
+            }
+            this.InvokeAsync("GetSupportServiceLevel", new object[] {
+                    levelID}, this.GetSupportServiceLevelOperationCompleted, userState);
+        }
+
+        private void OnGetSupportServiceLevelOperationCompleted(object arg)
+        {
+            if ((this.GetSupportServiceLevelCompleted != null))
+            {
+                System.Web.Services.Protocols.InvokeCompletedEventArgs invokeArgs = ((System.Web.Services.Protocols.InvokeCompletedEventArgs)(arg));
+                this.GetSupportServiceLevelCompleted(this, new GetSupportServiceLevelCompletedEventArgs(invokeArgs.Results, invokeArgs.Error, invokeArgs.Cancelled, invokeArgs.UserState));
+            }
+        }
+
         /// <remarks/>
         public new void CancelAsync(object userState)
         {
@@ -3791,4 +4078,128 @@ namespace WebsitePanel.EnterpriseServer.HostedSolution
     /// <remarks/>
     [System.CodeDom.Compiler.GeneratedCodeAttribute("wsdl", "2.0.50727.3038")]
     public delegate void SetDefaultOrganizationCompletedEventHandler(object sender, System.ComponentModel.AsyncCompletedEventArgs e);
+
+    /// <remarks/>
+    [System.CodeDom.Compiler.GeneratedCodeAttribute("wsdl", "2.0.50727.3038")]
+    public delegate void UpdateSupportServiceLevelCompletedEventHandler(object sender, System.ComponentModel.AsyncCompletedEventArgs e);
+
+    /// <remarks/>
+    [System.CodeDom.Compiler.GeneratedCodeAttribute("wsdl", "2.0.50727.3038")]
+    public delegate void DeleteSupportServiceLevelCompletedEventHandler(object sender, DeleteSupportServiceLevelCompletedEventArgs e);
+
+    /// <remarks/>
+    [System.CodeDom.Compiler.GeneratedCodeAttribute("wsdl", "2.0.50727.3038")]
+    [System.Diagnostics.DebuggerStepThroughAttribute()]
+    [System.ComponentModel.DesignerCategoryAttribute("code")]
+    public partial class DeleteSupportServiceLevelCompletedEventArgs : System.ComponentModel.AsyncCompletedEventArgs
+    {
+
+        private object[] results;
+
+        internal DeleteSupportServiceLevelCompletedEventArgs(object[] results, System.Exception exception, bool cancelled, object userState) :
+            base(exception, cancelled, userState)
+        {
+            this.results = results;
+        }
+
+        /// <remarks/>
+        public ResultObject Result
+        {
+            get
+            {
+                this.RaiseExceptionIfNecessary();
+                return ((ResultObject)(this.results[0]));
+            }
+        }
+    }
+
+    /// <remarks/>
+    [System.CodeDom.Compiler.GeneratedCodeAttribute("wsdl", "2.0.50727.3038")]
+    public delegate void AddSupportServiceLevelCompletedEventHandler(object sender, AddSupportServiceLevelCompletedEventArgs e);
+
+    /// <remarks/>
+    [System.CodeDom.Compiler.GeneratedCodeAttribute("wsdl", "2.0.50727.3038")]
+    [System.Diagnostics.DebuggerStepThroughAttribute()]
+    [System.ComponentModel.DesignerCategoryAttribute("code")]
+    public partial class AddSupportServiceLevelCompletedEventArgs : System.ComponentModel.AsyncCompletedEventArgs
+    {
+
+        private object[] results;
+
+        internal AddSupportServiceLevelCompletedEventArgs(object[] results, System.Exception exception, bool cancelled, object userState) :
+            base(exception, cancelled, userState)
+        {
+            this.results = results;
+        }
+
+        /// <remarks/>
+        public int Result
+        {
+            get
+            {
+                this.RaiseExceptionIfNecessary();
+                return ((int)(this.results[0]));
+            }
+        }
+    }
+
+    /// <remarks/>
+    [System.CodeDom.Compiler.GeneratedCodeAttribute("wsdl", "2.0.50727.3038")]
+    public delegate void GetSupportServiceLevelsCompletedEventHandler(object sender, GetSupportServiceLevelsCompletedEventArgs e);
+
+    /// <remarks/>
+    [System.CodeDom.Compiler.GeneratedCodeAttribute("wsdl", "2.0.50727.3038")]
+    [System.Diagnostics.DebuggerStepThroughAttribute()]
+    [System.ComponentModel.DesignerCategoryAttribute("code")]
+    public partial class GetSupportServiceLevelsCompletedEventArgs : System.ComponentModel.AsyncCompletedEventArgs
+    {
+
+        private object[] results;
+
+        internal GetSupportServiceLevelsCompletedEventArgs(object[] results, System.Exception exception, bool cancelled, object userState) :
+            base(exception, cancelled, userState)
+        {
+            this.results = results;
+        }
+
+        /// <remarks/>
+        public ServiceLevel[] Result
+        {
+            get
+            {
+                this.RaiseExceptionIfNecessary();
+                return ((ServiceLevel[])(this.results[0]));
+            }
+        }
+    }
+
+    /// <remarks/>
+    [System.CodeDom.Compiler.GeneratedCodeAttribute("wsdl", "2.0.50727.3038")]
+    public delegate void GetSupportServiceLevelCompletedEventHandler(object sender, GetSupportServiceLevelCompletedEventArgs e);
+
+    /// <remarks/>
+    [System.CodeDom.Compiler.GeneratedCodeAttribute("wsdl", "2.0.50727.3038")]
+    [System.Diagnostics.DebuggerStepThroughAttribute()]
+    [System.ComponentModel.DesignerCategoryAttribute("code")]
+    public partial class GetSupportServiceLevelCompletedEventArgs : System.ComponentModel.AsyncCompletedEventArgs
+    {
+
+        private object[] results;
+
+        internal GetSupportServiceLevelCompletedEventArgs(object[] results, System.Exception exception, bool cancelled, object userState) :
+            base(exception, cancelled, userState)
+        {
+            this.results = results;
+        }
+
+        /// <remarks/>
+        public ServiceLevel Result
+        {
+            get
+            {
+                this.RaiseExceptionIfNecessary();
+                return ((ServiceLevel)(this.results[0]));
+            }
+        }
+    }
 }

WebsitePanel/Sources/WebsitePanel.EnterpriseServer.Code/Data/DataProvider.cs

@@ -2593,6 +2593,18 @@ namespace WebsitePanel.EnterpriseServer
             );
         }
 
+        public static void UpdateExchangeAccountServiceLevelSettings(int accountId, int levelId, bool isVIP)
+        {
+            SqlHelper.ExecuteNonQuery(
+                ConnectionString,
+                CommandType.StoredProcedure,
+                "UpdateExchangeAccountSLSettings",
+                new SqlParameter("@AccountID", accountId),
+                new SqlParameter("@LevelID", (levelId == 0) ? (object)DBNull.Value : (object)levelId),
+                new SqlParameter("@IsVIP", isVIP)
+            );
+        }
+
         public static void UpdateExchangeAccountUserPrincipalName(int accountId, string userPrincipalName)
         {
             SqlHelper.ExecuteNonQuery(
@@ -4357,5 +4369,71 @@ namespace WebsitePanel.EnterpriseServer
         }
 
         #endregion
+
+        #region Support Service Levels
+
+        public static IDataReader GetSupportServiceLevels()
+        {
+            return SqlHelper.ExecuteReader(ConnectionString, CommandType.StoredProcedure,
+                ObjectQualifier + "GetSupportServiceLevels");
+        }
+
+        public static int AddSupportServiceLevel(string levelName, string levelDescription)
+        {
+            SqlParameter outParam = new SqlParameter("@LevelID", SqlDbType.Int);
+            outParam.Direction = ParameterDirection.Output;
+
+            SqlHelper.ExecuteNonQuery(
+                ConnectionString,
+                CommandType.StoredProcedure,
+                "AddSupportServiceLevel",
+                outParam,
+                new SqlParameter("@LevelName", levelName),
+                new SqlParameter("@LevelDescription", levelDescription)
+            );
+
+            return Convert.ToInt32(outParam.Value);
+        }
+
+        public static void UpdateSupportServiceLevel(int levelID, string levelName, string levelDescription)
+        {
+            SqlHelper.ExecuteNonQuery(
+                ConnectionString,
+                CommandType.StoredProcedure,
+                "UpdateSupportServiceLevel",
+                new SqlParameter("@LevelID", levelID),
+                new SqlParameter("@LevelName", levelName),
+                new SqlParameter("@LevelDescription", levelDescription)
+            );
+        }
+
+        public static void DeleteSupportServiceLevel(int levelID)
+        {
+            SqlHelper.ExecuteNonQuery(
+                ConnectionString,
+                CommandType.StoredProcedure,
+                "DeleteSupportServiceLevel",
+                new SqlParameter("@LevelID", levelID)
+            );
+        }
+
+        public static IDataReader GetSupportServiceLevel(int levelID)
+        {
+            return SqlHelper.ExecuteReader(
+                ConnectionString,
+                CommandType.StoredProcedure,
+                "GetSupportServiceLevel",
+                new SqlParameter("@LevelID", levelID)
+            );
+        }
+
+        public static bool CheckServiceLevelUsage(int levelID)
+        {
+            int res = (int)SqlHelper.ExecuteScalar(ConnectionString, CommandType.StoredProcedure, "CheckServiceLevelUsage",
+                                    new SqlParameter("@LevelID", levelID));
+            return res > 0;
+        }
+
+        #endregion
     }
 }

WebsitePanel/Sources/WebsitePanel.EnterpriseServer.Code/ExchangeServer/ExchangeServerController.cs

@@ -978,6 +978,31 @@ namespace WebsitePanel.EnterpriseServer
 
             List<ExchangeAccount> accounts = new List<ExchangeAccount>();
             ObjectUtils.FillCollectionFromDataView(accounts, ds.Tables[1].DefaultView);
+
+            Organization org = null;
+            try
+            {
+                org = GetOrganization(itemId);
+
+                if (org != null)
+                {
+                    Organizations orgProxy = OrganizationController.GetOrganizationProxy(org.ServiceId);
+
+                    OrganizationUser user = null;
+                    string accountName = string.Empty;
+                    foreach (var account in accounts)
+                    {
+                        accountName = OrganizationController.GetAccountName(account.AccountName);
+
+                        user = orgProxy.GetUserGeneralSettings(accountName, org.OrganizationId);
+
+                        account.Disabled = user.Disabled;
+                        account.Locked = user.Locked;
+                    }
+                }
+            }
+            catch { }
+
             result.PageItems = accounts.ToArray();
             return result;
         }

WebsitePanel/Sources/WebsitePanel.EnterpriseServer.Code/HostedSolution/OrganizationController.cs

@@ -1856,6 +1856,8 @@ namespace WebsitePanel.EnterpriseServer
                 retUser.IsLyncUser = DataProvider.CheckLyncUserExists(accountId);
                 retUser.IsBlackBerryUser = BlackBerryController.CheckBlackBerryUserExists(accountId);
                 retUser.SubscriberNumber = account.SubscriberNumber;
+                retUser.LevelId = account.LevelId;
+                retUser.IsVIP = account.IsVIP;
 
                 return retUser;
             }
@@ -1873,7 +1875,7 @@ namespace WebsitePanel.EnterpriseServer
             string lastName, string address, string city, string state, string zip, string country,
             string jobTitle, string company, string department, string office, string managerAccountName,
             string businessPhone, string fax, string homePhone, string mobilePhone, string pager,
-            string webPage, string notes, string externalEmail, string subscriberNumber)
+            string webPage, string notes, string externalEmail, string subscriberNumber, int levelId, bool isVIP)
         {
 
             // check account
@@ -1940,6 +1942,8 @@ namespace WebsitePanel.EnterpriseServer
                 // update account
                 account.DisplayName = displayName;
                 account.SubscriberNumber = subscriberNumber;
+                account.LevelId = levelId;
+                account.IsVIP = isVIP;
 
                 //account.
                 if (!String.IsNullOrEmpty(password))
@@ -1948,6 +1952,7 @@ namespace WebsitePanel.EnterpriseServer
                     account.AccountPassword = null;
 
                 UpdateAccount(account);
+                UpdateAccountServiceLevelSettings(account);
 
 
                 return 0;
@@ -2114,7 +2119,10 @@ namespace WebsitePanel.EnterpriseServer
             }
         }
 
-
+        private static void UpdateAccountServiceLevelSettings(ExchangeAccount account)
+        {
+            DataProvider.UpdateExchangeAccountServiceLevelSettings(account.AccountId, account.LevelId, account.IsVIP);
+        }
 
         private static void UpdateAccount(ExchangeAccount account)
         {
@@ -2126,7 +2134,6 @@ namespace WebsitePanel.EnterpriseServer
         }
 
 
-
         public static List<OrganizationUser> SearchAccounts(int itemId,
 
             string filterColumn, string filterValue, string sortColumn, bool includeMailboxes)
@@ -2941,5 +2948,122 @@ namespace WebsitePanel.EnterpriseServer
 
             //return accounts;
         }
+
+
+        #region Service Levels
+
+        public static int AddSupportServiceLevel(string levelName, string levelDescription)
+        {
+            if (string.IsNullOrEmpty(levelName))
+                throw new ArgumentNullException("levelName");
+
+            // place log record
+            TaskManager.StartTask("ORGANIZATION", "ADD_SUPPORT_SERVICE_LEVEL");
+
+            int levelID = 0;
+
+            try
+            {
+                levelID = DataProvider.AddSupportServiceLevel(levelName, levelDescription);
+            }
+            catch (Exception ex)
+            {
+                TaskManager.WriteError(ex);
+            }
+            finally
+            {
+                TaskManager.CompleteTask();
+            }
+
+            return levelID;
+        }
+
+        public static ResultObject DeleteSupportServiceLevel(int levelId)
+        {
+            ResultObject res = TaskManager.StartResultTask<ResultObject>("ORGANIZATION", "DELETE_SUPPORT_SERVICE_LEVEL", levelId);
+
+            try
+            {
+                if (CheckServiceLevelUsage(levelId)) res.AddError("SERVICE_LEVEL_IN_USE", new ApplicationException("Service Level is being used"));
+
+                if (res.IsSuccess)
+                DataProvider.DeleteSupportServiceLevel(levelId);
+            }
+            catch (Exception ex)
+            {
+                TaskManager.WriteError(ex);
+                TaskManager.CompleteResultTask(res);
+                res.AddError("", ex);
+                return res;
+            }
+
+            TaskManager.CompleteResultTask();
+            return res;
+        }
+
+        public static void UpdateSupportServiceLevel(int levelID, string levelName, string levelDescription)
+        {
+            // place log record
+            TaskManager.StartTask("ORGANIZATION", "UPDATE_SUPPORT_SERVICE_LEVEL", levelID);
+
+            try
+            {
+                DataProvider.UpdateSupportServiceLevel(levelID, levelName, levelDescription);
+            }
+            catch (Exception ex)
+            {
+                throw TaskManager.WriteError(ex);
+            }
+            finally
+            {
+                TaskManager.CompleteTask();
+            }
+        }
+
+        public static ServiceLevel[] GetSupportServiceLevels()
+        {
+            // place log record
+            TaskManager.StartTask("ORGANIZATION", "GET_SUPPORT_SERVICE_LEVELS");
+
+            try
+            {
+                return ObjectUtils.CreateListFromDataReader<ServiceLevel>(DataProvider.GetSupportServiceLevels()).ToArray();
+            }
+            catch (Exception ex)
+            {
+                throw TaskManager.WriteError(ex);
+            }
+            finally
+            {
+                TaskManager.CompleteTask();
+            }
+        }
+
+        public static ServiceLevel GetSupportServiceLevel(int levelID)
+        {
+            // place log record
+            TaskManager.StartTask("ORGANIZATION", "GET_SUPPORT_SERVICE_LEVEL", levelID);
+
+            try
+            {
+                return ObjectUtils.FillObjectFromDataReader<ServiceLevel>(
+                    DataProvider.GetSupportServiceLevel(levelID));
+            }
+            catch (Exception ex)
+            {
+                throw TaskManager.WriteError(ex);
+            }
+            finally
+            {
+                TaskManager.CompleteTask();
+            }
+        }
+
+        private static bool CheckServiceLevelUsage(int levelID)
+        {
+            return DataProvider.CheckServiceLevelUsage(levelID);
+        }
+
+        #endregion
     }
 }

WebsitePanel/Sources/WebsitePanel.EnterpriseServer/esOrganizations.asmx.cs

@@ -31,6 +31,7 @@ using System.ComponentModel;
 using System.Data;
 using System.Web.Services;
 using WebsitePanel.EnterpriseServer.Base.HostedSolution;
+using WebsitePanel.Providers.Common;
 using WebsitePanel.Providers.HostedSolution;
 using WebsitePanel.Providers.ResultObjects;
 
@@ -194,14 +195,14 @@ namespace WebsitePanel.EnterpriseServer
             string lastName, string address, string city, string state, string zip, string country,
             string jobTitle, string company, string department, string office, string managerAccountName,
             string businessPhone, string fax, string homePhone, string mobilePhone, string pager,
-            string webPage, string notes, string externalEmail, string subscriberNumber)
+            string webPage, string notes, string externalEmail, string subscriberNumber, int levelId, bool isVIP)
         {
             return OrganizationController.SetUserGeneralSettings(itemId, accountId, displayName,
                 password, hideAddressBook, disabled, locked, firstName, initials,
                 lastName, address, city, state, zip, country,
                 jobTitle, company, department, office, managerAccountName,
                 businessPhone, fax, homePhone, mobilePhone, pager,
-                webPage, notes, externalEmail, subscriberNumber);
+                webPage, notes, externalEmail, subscriberNumber, levelId, isVIP);
         }
 
 
@@ -335,5 +336,39 @@ namespace WebsitePanel.EnterpriseServer
 
         #endregion
 
+        #region Service Levels
+
+        [WebMethod]
+        public ServiceLevel[] GetSupportServiceLevels()
+        {
+            return OrganizationController.GetSupportServiceLevels();
+        }
+
+        [WebMethod]
+        public void UpdateSupportServiceLevel(int levelID, string levelName, string levelDescription)
+        {
+            OrganizationController.UpdateSupportServiceLevel(levelID, levelName, levelDescription);
+        }
+
+        [WebMethod]
+        public ResultObject DeleteSupportServiceLevel(int levelId)
+        {
+            return OrganizationController.DeleteSupportServiceLevel(levelId);
+        }
+
+        [WebMethod]
+        public int AddSupportServiceLevel(string levelName, string levelDescription)
+        {
+            return OrganizationController.AddSupportServiceLevel(levelName, levelDescription);
+        }
+
+        [WebMethod]
+        public ServiceLevel GetSupportServiceLevel(int levelID)
+        {
+            return OrganizationController.GetSupportServiceLevel(levelID);
+        }
+
+        #endregion
+
     }
 }

WebsitePanel/Sources/WebsitePanel.Providers.Base/HostedSolution/ExchangeAccount.cs

@@ -51,6 +51,8 @@ namespace WebsitePanel.Providers.HostedSolution
         string publicFolderPermission;
         string userPrincipalName;
         string notes;
+        int levelId;
+        bool isVip;
 
         public int AccountId
         {
@@ -177,6 +179,20 @@ namespace WebsitePanel.Providers.HostedSolution
             set { this.enableArchiving = value; }
         }
 
-    
+        public bool IsVIP
+        {
+            get { return this.isVip; }
+            set { this.isVip = value; }
+        }
+
+        public int LevelId
+        {
+            get { return this.levelId; }
+            set { this.levelId = value; }
+        }
+
+        public bool Disabled { get; set; }
+
+        public bool Locked { get; set; }
     }
 }

WebsitePanel/Sources/WebsitePanel.Providers.Base/HostedSolution/OrganizationUser.cs

@@ -77,6 +77,8 @@ namespace WebsitePanel.Providers.HostedSolution
         private OrganizationUser manager;
         private Guid crmUserId;
 
+        private int levelId;
+        private bool isVip;
 
         public Guid CrmUserId
         {
@@ -313,5 +315,17 @@ namespace WebsitePanel.Providers.HostedSolution
         }
 
 
+        public int LevelId
+        {
+            get { return levelId; }
+            set { levelId = value; }
+        }
+
+        public bool IsVIP
+        {
+            get { return isVip; }
+            set { isVip = value; }
+        }
+
     }
 }

WebsitePanel/Sources/WebsitePanel.WebPortal/App_GlobalResources/WebsitePanel_SharedResources.ascx.resx

@@ -3219,7 +3219,7 @@
   </data>
   <data name="Warning.2613" xml:space="preserve">
     <value>Invalid recoverable items quota specified, should be greater or equal to 6144MB</value>
-  </data>  
+  </data>
   <data name="AuditLogTask.EXCHANGE_CALCULATE_DISKSPACE" xml:space="preserve">
     <value>Calculate organization disk space</value>
   </data>
@@ -5572,4 +5572,16 @@
   <data name="Text.Tasks" xml:space="preserve">
     <value>Tasks</value>
   </data>
+  <data name="ResourceGroup.Service Levels" xml:space="preserve">
+    <value>Service Levels</value>
+  </data>
+  <data name="Error.ADD_SERVICE_LEVEL" xml:space="preserve">
+    <value>Service Level with this name is already exists</value>
+  </data>
+  <data name="Error.DELETE_SERVICE_LEVEL" xml:space="preserve">
+    <value>Delete Service Level Error</value>
+  </data>
+  <data name="Error.SERVICE_LEVEL_IN_USE" xml:space="preserve">
+    <value>Unable to remove Service Level because it is being used</value>
+  </data>
 </root>

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/App_LocalResources/SettingsServiceLevels.ascx.resx

@@ -0,0 +1,144 @@
+<?xml version="1.0" encoding="utf-8"?>
+<root>
+  <!-- 
+    Microsoft ResX Schema 
+    
+    Version 2.0
+    
+    The primary goals of this format is to allow a simple XML format 
+    that is mostly human readable. The generation and parsing of the 
+    various data types are done through the TypeConverter classes 
+    associated with the data types.
+    
+    Example:
+    
+    ... ado.net/XML headers & schema ...
+    <resheader name="resmimetype">text/microsoft-resx</resheader>
+    <resheader name="version">2.0</resheader>
+    <resheader name="reader">System.Resources.ResXResourceReader, System.Windows.Forms, ...</resheader>
+    <resheader name="writer">System.Resources.ResXResourceWriter, System.Windows.Forms, ...</resheader>
+    <data name="Name1"><value>this is my long string</value><comment>this is a comment</comment></data>
+    <data name="Color1" type="System.Drawing.Color, System.Drawing">Blue</data>
+    <data name="Bitmap1" mimetype="application/x-microsoft.net.object.binary.base64">
+        <value>[base64 mime encoded serialized .NET Framework object]</value>
+    </data>
+    <data name="Icon1" type="System.Drawing.Icon, System.Drawing" mimetype="application/x-microsoft.net.object.bytearray.base64">
+        <value>[base64 mime encoded string representing a byte array form of the .NET Framework object]</value>
+        <comment>This is a comment</comment>
+    </data>
+                
+    There are any number of "resheader" rows that contain simple 
+    name/value pairs.
+    
+    Each data row contains a name, and value. The row also contains a 
+    type or mimetype. Type corresponds to a .NET class that support 
+    text/value conversion through the TypeConverter architecture. 
+    Classes that don't support this are serialized and stored with the 
+    mimetype set.
+    
+    The mimetype is used for serialized objects, and tells the 
+    ResXResourceReader how to depersist the object. This is currently not 
+    extensible. For a given mimetype the value must be set accordingly:
+    
+    Note - application/x-microsoft.net.object.binary.base64 is the format 
+    that the ResXResourceWriter will generate, however the reader can 
+    read any of the formats listed below.
+    
+    mimetype: application/x-microsoft.net.object.binary.base64
+    value   : The object must be serialized with 
+            : System.Runtime.Serialization.Formatters.Binary.BinaryFormatter
+            : and then encoded with base64 encoding.
+    
+    mimetype: application/x-microsoft.net.object.soap.base64
+    value   : The object must be serialized with 
+            : System.Runtime.Serialization.Formatters.Soap.SoapFormatter
+            : and then encoded with base64 encoding.
+
+    mimetype: application/x-microsoft.net.object.bytearray.base64
+    value   : The object must be serialized into a byte array 
+            : using a System.ComponentModel.TypeConverter
+            : and then encoded with base64 encoding.
+    -->
+  <xsd:schema id="root" xmlns="" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:msdata="urn:schemas-microsoft-com:xml-msdata">
+    <xsd:import namespace="http://www.w3.org/XML/1998/namespace" />
+    <xsd:element name="root" msdata:IsDataSet="true">
+      <xsd:complexType>
+        <xsd:choice maxOccurs="unbounded">
+          <xsd:element name="metadata">
+            <xsd:complexType>
+              <xsd:sequence>
+                <xsd:element name="value" type="xsd:string" minOccurs="0" />
+              </xsd:sequence>
+              <xsd:attribute name="name" use="required" type="xsd:string" />
+              <xsd:attribute name="type" type="xsd:string" />
+              <xsd:attribute name="mimetype" type="xsd:string" />
+              <xsd:attribute ref="xml:space" />
+            </xsd:complexType>
+          </xsd:element>
+          <xsd:element name="assembly">
+            <xsd:complexType>
+              <xsd:attribute name="alias" type="xsd:string" />
+              <xsd:attribute name="name" type="xsd:string" />
+            </xsd:complexType>
+          </xsd:element>
+          <xsd:element name="data">
+            <xsd:complexType>
+              <xsd:sequence>
+                <xsd:element name="value" type="xsd:string" minOccurs="0" msdata:Ordinal="1" />
+                <xsd:element name="comment" type="xsd:string" minOccurs="0" msdata:Ordinal="2" />
+              </xsd:sequence>
+              <xsd:attribute name="name" type="xsd:string" use="required" msdata:Ordinal="1" />
+              <xsd:attribute name="type" type="xsd:string" msdata:Ordinal="3" />
+              <xsd:attribute name="mimetype" type="xsd:string" msdata:Ordinal="4" />
+              <xsd:attribute ref="xml:space" />
+            </xsd:complexType>
+          </xsd:element>
+          <xsd:element name="resheader">
+            <xsd:complexType>
+              <xsd:sequence>
+                <xsd:element name="value" type="xsd:string" minOccurs="0" msdata:Ordinal="1" />
+              </xsd:sequence>
+              <xsd:attribute name="name" type="xsd:string" use="required" />
+            </xsd:complexType>
+          </xsd:element>
+        </xsd:choice>
+      </xsd:complexType>
+    </xsd:element>
+  </xsd:schema>
+  <resheader name="resmimetype">
+    <value>text/microsoft-resx</value>
+  </resheader>
+  <resheader name="version">
+    <value>2.0</value>
+  </resheader>
+  <resheader name="reader">
+    <value>System.Resources.ResXResourceReader, System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</value>
+  </resheader>
+  <resheader name="writer">
+    <value>System.Resources.ResXResourceWriter, System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</value>
+  </resheader>
+  <data name="btnAddServiceLevel.Text" xml:space="preserve">
+    <value>Add New</value>
+  </data>
+  <data name="gvServiceLevels.Empty" xml:space="preserve">
+    <value>No service levels have been added yet. To add a new service level set params and click "Add New" button.</value>
+  </data>
+  <data name="valRequireServiceLevelName.ErrorMessage" xml:space="preserve">
+    <value>Please enter service level name</value>
+  </data>
+  <data name="valRequireServiceLevelName.Text" xml:space="preserve">
+    <value>*</value>
+  </data>
+  <data name="btnUpdateServiceLevel.Text" xml:space="preserve">
+    <value>Update</value>
+  </data>
+  <data name="lblServiceLevelDescr.Text" xml:space="preserve">
+    <value>Description:</value>
+  </data>
+  <data name="lblServiceLevelName.Text" xml:space="preserve">
+    <value>Name:</value>
+  </data>
+  <data name="secServiceLevel.Text" xml:space="preserve">
+    <value>Service Level</value>
+  </data>
+</root>

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/App_LocalResources/UserAccountPolicySettings.ascx.resx

@@ -150,4 +150,7 @@
   <data name="lnkWebPolicy.Text" xml:space="preserve">
     <value>WEB Policy</value>
   </data>
+  <data name="lnkServiceLevels.Text" xml:space="preserve">
+    <value>Service Levels</value>
+  </data>
 </root>

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/App_LocalResources/ExchangeMailboxes.ascx.resx

@@ -177,4 +177,7 @@
   <data name="locTitleArchiving.Text" xml:space="preserve">
     <value>Archiving Mailboxes</value>
   </data>
+  <data name="gvServiceLevel.Header" xml:space="preserve">
+    <value>Service Level</value>
+  </data>
 </root>

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/App_LocalResources/OrganizationUserGeneralSettings.ascx.resx

@@ -246,4 +246,13 @@
   <data name="chkInherit.Text" xml:space="preserve">
     <value>Update Services</value>
   </data>
+  <data name="locServiceLevel.Text" xml:space="preserve">
+    <value>Service Level:</value>
+  </data>
+  <data name="locVIPUser.Text" xml:space="preserve">
+    <value>VIP:</value>
+  </data>
+  <data name="secServiceLevels.Text" xml:space="preserve">
+    <value>Service Level Information</value>
+  </data>
 </root>

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/App_LocalResources/OrganizationUsers.ascx.resx

@@ -180,4 +180,7 @@
   <data name="gvUsersLogin.Header" xml:space="preserve">
     <value>Login</value>
   </data>
+  <data name="gvServiceLevel.Header" xml:space="preserve">
+    <value>Service Level</value>
+  </data>
 </root>

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/ExchangeCreateMailbox.ascx.cs

@@ -213,7 +213,9 @@ namespace WebsitePanel.Portal.ExchangeServer
                     null,
                     null,
                     user.ExternalEmail,
-                    txtSubscriberNumber.Text);
+                    txtSubscriberNumber.Text,
+                    0,
+                    false);
         }
 
 

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/ExchangeMailboxes.ascx

@@ -52,10 +52,16 @@
 					    OnRowCommand="gvMailboxes_RowCommand" AllowPaging="True" AllowSorting="True"
 					    DataSourceID="odsAccountsPaged" PageSize="20">
 					    <Columns>
+                            <asp:TemplateField>
+							    <ItemTemplate>							        
+								    <asp:Image ID="img2" runat="server" Width="16px" Height="16px" ImageUrl='<%# GetStateImage((bool)Eval("Locked"),(bool)Eval("Disabled")) %>' ImageAlign="AbsMiddle" />
+							    </ItemTemplate>
+						    </asp:TemplateField>
 						    <asp:TemplateField HeaderText="gvMailboxesDisplayName" SortExpression="DisplayName">
-							    <ItemStyle Width="40%"></ItemStyle>
+							    <ItemStyle Width="20%"></ItemStyle>
 							    <ItemTemplate>
-							        <asp:Image ID="img1" runat="server" ImageUrl='<%# GetAccountImage((int)Eval("AccountType")) %>' ImageAlign="AbsMiddle" />
+							        <asp:Image ID="img1" runat="server" ImageUrl='<%# GetAccountImage((int)Eval("AccountType"),(bool)Eval("IsVIP")) %>' ImageAlign="AbsMiddle" />
+                                    <asp:Label runat="server" Text='<%# (bool)Eval("IsVIP") ? "*" : string.Empty %>' style="font-weight:bold;"/>
 								    <asp:hyperlink id="lnk1" runat="server"
 									    NavigateUrl='<%# GetMailboxEditUrl(Eval("AccountId").ToString()) %>'>
 									    <%# Eval("DisplayName") %>
@@ -63,7 +69,7 @@
 							    </ItemTemplate>
 						    </asp:TemplateField>
 						    <asp:TemplateField HeaderText="gvUsersLogin" SortExpression="UserPrincipalName">
-							    <ItemStyle></ItemStyle>
+							    <ItemStyle Width="20%"></ItemStyle>
 							    <ItemTemplate>							        
 								    <asp:hyperlink id="lnk2" runat="server"
 									    NavigateUrl='<%# GetOrganizationUserEditUrl(Eval("AccountId").ToString()) %>'>
@@ -71,6 +77,14 @@
 								    </asp:hyperlink>
 							    </ItemTemplate>
 						    </asp:TemplateField>
+                            <asp:TemplateField HeaderText="gvServiceLevel">
+                                <ItemStyle Width="20%"></ItemStyle>
+                                <ItemTemplate>
+                                    <asp:Label id="lbServLevel" runat="server" ToolTip = '<%# GetServiceLevel((int)Eval("LevelId")).LevelDescription%>'>
+                                        <%# GetServiceLevel((int)Eval("LevelId")).LevelName%>
+                                    </asp:Label>
+							    </ItemTemplate>
+                            </asp:TemplateField>
 						    <asp:BoundField HeaderText="gvMailboxesEmail" DataField="PrimaryEmailAddress" SortExpression="PrimaryEmailAddress" ItemStyle-Width="25%" />
                             <asp:BoundField HeaderText="gvSubscriberNumber" DataField="SubscriberNumber" ItemStyle-Width="10%" />
                             <asp:BoundField HeaderText="gvMailboxesMailboxPlan" DataField="MailboxPlan" SortExpression="MailboxPlan" ItemStyle-Width="50%" />

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/ExchangeMailboxes.ascx.cs

@@ -27,9 +27,11 @@
 // SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
 
 using System;
+using System.Linq;
 using System.Web.UI.WebControls;
 using WebsitePanel.Providers.HostedSolution;
 using WebsitePanel.EnterpriseServer;
+using WebsitePanel.EnterpriseServer.Base.HostedSolution;
 
 namespace WebsitePanel.Portal.ExchangeServer
 {
@@ -43,6 +45,8 @@ namespace WebsitePanel.Portal.ExchangeServer
             }
         }
 
+        private ServiceLevel[] ServiceLevels;
+
         protected void Page_Load(object sender, EventArgs e)
         {
             locTitle.Text = ArchivingBoxes ? GetLocalizedString("locTitleArchiving.Text") : GetLocalizedString("locTitle.Text");
@@ -54,14 +58,23 @@ namespace WebsitePanel.Portal.ExchangeServer
                 BindStats();
             }
 
+            BindServiceLevels();
+
             PackageContext cntx = PackagesHelper.GetCachedPackageContext(PanelSecurity.PackageId);
             if (cntx.Quotas.ContainsKey(Quotas.EXCHANGE2007_ISCONSUMER))
             {
                 if (cntx.Quotas[Quotas.EXCHANGE2007_ISCONSUMER].QuotaAllocatedValue != 1)
                 {
-                    gvMailboxes.Columns[3].Visible = false;
+                    gvMailboxes.Columns[4].Visible = false;
                 }
             }
+
+            gvMailboxes.Columns[3].Visible = cntx.Groups.ContainsKey(ResourceGroups.ServiceLevels);
+        }
+
+        private void BindServiceLevels()
+        {
+            ServiceLevels = ES.Services.Organizations.GetSupportServiceLevels();
         }
 
         private void BindStats()
@@ -96,7 +109,7 @@ namespace WebsitePanel.Portal.ExchangeServer
             }
         }
 
-        public string GetAccountImage(int accountTypeId)
+        public string GetAccountImage(int accountTypeId, bool vip)
         {
             ExchangeAccountType accountType = (ExchangeAccountType)accountTypeId;
             string imgName = "mailbox_16.gif";
@@ -109,6 +122,21 @@ namespace WebsitePanel.Portal.ExchangeServer
             else if (accountType == ExchangeAccountType.Equipment)
                 imgName = "equipment_16.gif";
 
+            if (vip) imgName = "admin_16.png";
+
+            return GetThemedImage("Exchange/" + imgName);
+        }
+
+        public string GetStateImage(bool locked, bool disabled)
+        {
+            string imgName = "enabled.png";
+
+            if (locked)
+                imgName = "locked.png";
+            else
+                if (disabled)
+                    imgName = "disabled.png";
+
             return GetThemedImage("Exchange/" + imgName);
         }
 
@@ -166,5 +194,10 @@ namespace WebsitePanel.Portal.ExchangeServer
         {
             e.InputParameters["archiving"] = ArchivingBoxes;
         }
+
+        public ServiceLevel GetServiceLevel(int levelId)
+        {
+            return ServiceLevels.Where(x => x.LevelId == levelId).DefaultIfEmpty(new ServiceLevel { LevelName = "", LevelDescription = "" }).FirstOrDefault();
+        }
     }
 }

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/ExchangeMailboxes.ascx.designer.cs

@@ -1,31 +1,3 @@
-// Copyright (c) 2014, Outercurve Foundation.
-// All rights reserved.
-//
-// Redistribution and use in source and binary forms, with or without modification,
-// are permitted provided that the following conditions are met:
-//
-// - Redistributions of source code must  retain  the  above copyright notice, this
-//   list of conditions and the following disclaimer.
-//
-// - Redistributions in binary form  must  reproduce the  above  copyright  notice,
-//   this list of conditions  and  the  following  disclaimer in  the documentation
-//   and/or other materials provided with the distribution.
-//
-// - Neither  the  name  of  the  Outercurve Foundation  nor   the   names  of  its
-//   contributors may be used to endorse or  promote  products  derived  from  this
-//   software without specific prior written permission.
-//
-// THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
-// ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,  BUT  NOT  LIMITED TO, THE IMPLIED
-// WARRANTIES  OF  MERCHANTABILITY   AND  FITNESS  FOR  A  PARTICULAR  PURPOSE  ARE
-// DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR
-// ANY DIRECT, INDIRECT, INCIDENTAL,  SPECIAL,  EXEMPLARY, OR CONSEQUENTIAL DAMAGES
-// (INCLUDING, BUT NOT LIMITED TO,  PROCUREMENT  OF  SUBSTITUTE  GOODS OR SERVICES;
-// LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)  HOWEVER  CAUSED AND ON
-// ANY  THEORY  OF  LIABILITY,  WHETHER  IN  CONTRACT,  STRICT  LIABILITY,  OR TORT
-// (INCLUDING NEGLIGENCE OR OTHERWISE)  ARISING  IN  ANY WAY OUT OF THE USE OF THIS
-// SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
-
 //------------------------------------------------------------------------------
 // <auto-generated>
 //     This code was generated by a tool.

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/OrganizationCreateUser.ascx.cs

@@ -167,7 +167,9 @@ namespace WebsitePanel.Portal.HostedSolution
                     null,
                     null,
                     user.ExternalEmail,
-                    txtSubscriberNumber.Text);
+                    txtSubscriberNumber.Text,
+                    0,
+                    false);
         }
     }
 }

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/OrganizationUserGeneralSettings.ascx

@@ -117,12 +117,34 @@
 							    <asp:TextBox ID="txtNotes" runat="server" CssClass="TextBox200" Rows="4" TextMode="MultiLine"></asp:TextBox>
 						    </td>
 					    </tr>
-					</table>		
+					</table>
+                    
+                    <wsp:CollapsiblePanel id="secServiceLevels" runat="server" IsCollapsed="true"
+                        TargetControlID="ServiceLevels" meta:resourcekey="secServiceLevels" Text="Service Level Information">
+                    </wsp:CollapsiblePanel>
 
+                    <asp:Panel ID="ServiceLevels" runat="server" Height="0" style="overflow:hidden;">
+					    <table>
+						    <tr>
+							    <td class="FormLabel150"><asp:Localize ID="locServiceLevel" runat="server" meta:resourcekey="locServiceLevel"  Text="Service Level:"></asp:Localize></td>
+							    <td>
+								    <asp:DropDownList ID="ddlServiceLevels" DataValueField="LevelId" DataTextField="LevelName" runat="server"></asp:DropDownList>
+							    </td>
+						    </tr>
+						    <tr>
+							    <td class="FormLabel150"><asp:Localize ID="locVIPUser" runat="server" meta:resourcekey="locVIPUser" Text="VIP:"></asp:Localize></td>
+							    <td>
+								    <asp:CheckBox ID="chkVIP" runat="server"/>
+							    </td>
+						    </tr>
+					    </table>
+					</asp:Panel>
 					
+									
 					<wsp:CollapsiblePanel id="secCompanyInfo" runat="server" IsCollapsed="true"
                         TargetControlID="CompanyInfo" meta:resourcekey="secCompanyInfo" Text="Company Information">
                     </wsp:CollapsiblePanel>
+
                     <asp:Panel ID="CompanyInfo" runat="server" Height="0" style="overflow:hidden;">
 					    <table>
 						    <tr>
@@ -207,6 +229,7 @@
 					<wsp:CollapsiblePanel id="secAddressInfo" runat="server" IsCollapsed="true"
                         TargetControlID="AddressInfo" meta:resourcekey="secAddressInfo" Text="Address">
                     </wsp:CollapsiblePanel>
+
                     <asp:Panel ID="AddressInfo" runat="server" Height="0" style="overflow:hidden;">
 					    <table>
 						    <tr>

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/OrganizationUserGeneralSettings.ascx.cs

@@ -27,8 +27,11 @@
 // SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
 
 using System;
+using System.Collections.Generic;
+using System.Linq;
 using System.Web.UI.WebControls;
 using WebsitePanel.EnterpriseServer;
+using WebsitePanel.EnterpriseServer.Base.HostedSolution;
 using WebsitePanel.Providers.HostedSolution;
 using WebsitePanel.Providers.ResultObjects;
 
@@ -40,6 +43,8 @@ namespace WebsitePanel.Portal.HostedSolution
         {
             if (!IsPostBack)
             {
+                BindServiceLevels();
+
                 BindSettings();
 
                 MailboxTabsId.Visible = (PanelRequest.Context == "Mailbox");
@@ -81,6 +86,18 @@ namespace WebsitePanel.Portal.HostedSolution
                 txtInitials.Text = user.Initials;
                 txtLastName.Text = user.LastName;
 
+                if (user.LevelId > 0 && secServiceLevels.Visible)
+                {
+                    ServiceLevel serviceLevel = ES.Services.Organizations.GetSupportServiceLevel(user.LevelId);
+
+                    if (ddlServiceLevels.Items.FindByValue(serviceLevel.LevelId.ToString()) == null)
+                        ddlServiceLevels.Items.Add(new ListItem(serviceLevel.LevelName, serviceLevel.LevelId.ToString()));
+
+                    ddlServiceLevels.Items.FindByValue(string.Empty).Selected = false;
+                    ddlServiceLevels.Items.FindByValue(serviceLevel.LevelId.ToString()).Selected = true; 
+                }
+                chkVIP.Checked = user.IsVIP && secServiceLevels.Visible;
+
                 txtJobTitle.Text = user.JobTitle;
                 txtCompany.Text = user.Company;
                 txtDepartment.Text = user.Department;
@@ -196,6 +213,51 @@ namespace WebsitePanel.Portal.HostedSolution
             }
         }
 
+        private void BindServiceLevels()
+        {
+            PackageContext cntx = PackagesHelper.GetCachedPackageContext(PanelSecurity.PackageId);
+
+            if (cntx.Groups.ContainsKey(ResourceGroups.ServiceLevels))
+            {
+                List<ServiceLevel> enabledServiceLevels = new List<ServiceLevel>();
+
+                foreach (var quota in cntx.Quotas.Where(x => x.Key.Contains(Quotas.SERVICE_LEVELS)))
+                {
+                    foreach (var serviceLevel in ES.Services.Organizations.GetSupportServiceLevels())
+                    {
+                        if (quota.Key.Replace(Quotas.SERVICE_LEVELS, "") == serviceLevel.LevelName && CheckServiceLevelQuota(quota.Value, serviceLevel.LevelId))
+                        {
+                            enabledServiceLevels.Add(serviceLevel);
+                        }
+                    }
+                }
+
+                ddlServiceLevels.DataSource = enabledServiceLevels;
+                ddlServiceLevels.DataTextField = "LevelName";
+                ddlServiceLevels.DataValueField = "LevelId";
+                ddlServiceLevels.DataBind();
+
+                ddlServiceLevels.Items.Insert(0, new ListItem("<Select Service Level>", string.Empty));
+                ddlServiceLevels.Items.FindByValue(string.Empty).Selected = true;
+
+                secServiceLevels.Visible = true;
+            }
+            else { secServiceLevels.Visible = false; }
+
+        }
+
+        private bool CheckServiceLevelQuota(QuotaValueInfo quota, int levelID)
+        {
+            quota.QuotaUsedValue = ES.Services.Organizations.SearchAccounts(PanelRequest.ItemID, "", "", "", true).Where(x => x.LevelId == levelID).Count();
+
+            if (quota.QuotaAllocatedValue != -1)
+            {
+                return quota.QuotaAllocatedValue > quota.QuotaUsedValue;
+            }
+
+            return true;
+        }
+
         private void SaveSettings()
         {
             if (!Page.IsValid)
@@ -235,7 +297,9 @@ namespace WebsitePanel.Portal.HostedSolution
                     txtWebPage.Text,
                     txtNotes.Text,
                     txtExternalEmailAddress.Text,
-                    txtSubscriberNumber.Text);
+                    txtSubscriberNumber.Text,
+                    string.IsNullOrEmpty(ddlServiceLevels.SelectedValue) ? 0 : int.Parse(ddlServiceLevels.SelectedValue),
+                    chkVIP.Checked);
 
                 if (result < 0)
                 {

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/OrganizationUserGeneralSettings.ascx.designer.cs

@@ -1,31 +1,3 @@
-// Copyright (c) 2014, Outercurve Foundation.
-// All rights reserved.
-//
-// Redistribution and use in source and binary forms, with or without modification,
-// are permitted provided that the following conditions are met:
-//
-// - Redistributions of source code must  retain  the  above copyright notice, this
-//   list of conditions and the following disclaimer.
-//
-// - Redistributions in binary form  must  reproduce the  above  copyright  notice,
-//   this list of conditions  and  the  following  disclaimer in  the documentation
-//   and/or other materials provided with the distribution.
-//
-// - Neither  the  name  of  the  Outercurve Foundation  nor   the   names  of  its
-//   contributors may be used to endorse or  promote  products  derived  from  this
-//   software without specific prior written permission.
-//
-// THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
-// ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,  BUT  NOT  LIMITED TO, THE IMPLIED
-// WARRANTIES  OF  MERCHANTABILITY   AND  FITNESS  FOR  A  PARTICULAR  PURPOSE  ARE
-// DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR
-// ANY DIRECT, INDIRECT, INCIDENTAL,  SPECIAL,  EXEMPLARY, OR CONSEQUENTIAL DAMAGES
-// (INCLUDING, BUT NOT LIMITED TO,  PROCUREMENT  OF  SUBSTITUTE  GOODS OR SERVICES;
-// LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)  HOWEVER  CAUSED AND ON
-// ANY  THEORY  OF  LIABILITY,  WHETHER  IN  CONTRACT,  STRICT  LIABILITY,  OR TORT
-// (INCLUDING NEGLIGENCE OR OTHERWISE)  ARISING  IN  ANY WAY OUT OF THE USE OF THIS
-// SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
-
 //------------------------------------------------------------------------------
 // <auto-generated>
 //     This code was generated by a tool.
@@ -346,6 +318,60 @@ namespace WebsitePanel.Portal.HostedSolution {
         /// </remarks>
         protected global::System.Web.UI.WebControls.TextBox txtNotes;
         
+        /// <summary>
+        /// secServiceLevels control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::WebsitePanel.Portal.CollapsiblePanel secServiceLevels;
+        
+        /// <summary>
+        /// ServiceLevels control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.Panel ServiceLevels;
+        
+        /// <summary>
+        /// locServiceLevel control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.Localize locServiceLevel;
+        
+        /// <summary>
+        /// ddlServiceLevels control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.DropDownList ddlServiceLevels;
+        
+        /// <summary>
+        /// locVIPUser control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.Localize locVIPUser;
+        
+        /// <summary>
+        /// chkVIP control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.CheckBox chkVIP;
+        
         /// <summary>
         /// secCompanyInfo control.
         /// </summary>

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/OrganizationUsers.ascx

@@ -59,9 +59,10 @@
 						    </asp:TemplateField>
                         						     						   						    
 						    <asp:TemplateField HeaderText="gvUsersDisplayName" SortExpression="DisplayName">
-							    <ItemStyle Width="50%"></ItemStyle>
+							    <ItemStyle Width="25%"></ItemStyle>
 							    <ItemTemplate>							        
-								    <asp:Image ID="img1" runat="server" ImageUrl='<%# GetAccountImage((int)Eval("AccountType")) %>' ImageAlign="AbsMiddle" />
+								    <asp:Image ID="img1" runat="server" ImageUrl='<%# GetAccountImage((int)Eval("AccountType"),(bool)Eval("IsVIP")) %>' ImageAlign="AbsMiddle"/>
+                                    <asp:Label runat="server" Text='<%# (bool)Eval("IsVIP") ? "*" : string.Empty %>' style="font-weight:bold;"/>
 								    <asp:hyperlink id="lnk1" runat="server"
 									    NavigateUrl='<%# GetUserEditUrl(Eval("AccountId").ToString()) %>'>
 									    <%# Eval("DisplayName") %>
@@ -69,8 +70,16 @@
 							    </ItemTemplate>
 						    </asp:TemplateField>
                             <asp:BoundField HeaderText="gvUsersLogin" DataField="UserPrincipalName" SortExpression="UserPrincipalName" ItemStyle-Width="25%" />
+                            <asp:TemplateField HeaderText="gvServiceLevel">
+                                <ItemStyle Width="25%"></ItemStyle>
+                                <ItemTemplate>
+                                    <asp:Label id="lbServLevel" runat="server" ToolTip = '<%# GetServiceLevel((int)Eval("LevelId")).LevelDescription%>'>
+                                        <%# GetServiceLevel((int)Eval("LevelId")).LevelName%>
+                                    </asp:Label>
+							    </ItemTemplate>
+                            </asp:TemplateField>
                             <asp:BoundField HeaderText="gvUsersEmail" DataField="PrimaryEmailAddress" SortExpression="PrimaryEmailAddress" ItemStyle-Width="25%" />                            
-                            <asp:BoundField HeaderText="gvSubscriberNumber" DataField="SubscriberNumber" ItemStyle-Width="25%" />						    
+                            <asp:BoundField HeaderText="gvSubscriberNumber" DataField="SubscriberNumber" ItemStyle-Width="20%" />						    
 						    <asp:TemplateField ItemStyle-Wrap="False">
                                 <ItemTemplate>
                                     <asp:ImageButton ID="Image2" runat="server" Width="16px" Height="16px" ToolTip="Mail" ImageUrl='<%# GetMailImage((int)Eval("AccountType")) %>' CommandName="OpenMailProperties" CommandArgument='<%# Eval("AccountId") %>' Enabled=<%# EnableMailImageButton((int)Eval("AccountType")) %>/>

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/OrganizationUsers.ascx.cs

@@ -27,32 +27,42 @@
 // SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
 
 using System;
+using System.Collections.Generic;
+using System.Linq;
 using System.Web.UI.WebControls;
 using WebsitePanel.Providers.HostedSolution;
 using WebsitePanel.EnterpriseServer;
+using WebsitePanel.EnterpriseServer.Base.HostedSolution;
 
 namespace WebsitePanel.Portal.HostedSolution
 {
     public partial class OrganizationUsers : WebsitePanelModuleBase
     {
+        private ServiceLevel[] ServiceLevels;
+
         protected void Page_Load(object sender, EventArgs e)
         {
             if (!IsPostBack)
-            {
+            {    
                 BindStats();
             }
 
+            BindServiceLevels();
 
             PackageContext cntx = PackagesHelper.GetCachedPackageContext(PanelSecurity.PackageId);
             if (cntx.Quotas.ContainsKey(Quotas.EXCHANGE2007_ISCONSUMER))
             {
                 if (cntx.Quotas[Quotas.EXCHANGE2007_ISCONSUMER].QuotaAllocatedValue != 1)
                 {
-                    gvUsers.Columns[4].Visible = false;
+                    gvUsers.Columns[5].Visible = false;
                 }
             }
+            gvUsers.Columns[3].Visible = cntx.Groups.ContainsKey(ResourceGroups.ServiceLevels);
+        }
 
-
+        private void BindServiceLevels()
+        {
+            ServiceLevels = ES.Services.Organizations.GetSupportServiceLevels();
         }
 
         private void BindStats()
@@ -164,7 +174,7 @@ namespace WebsitePanel.Portal.HostedSolution
         }
 
 
-        public string GetAccountImage(int accountTypeId)
+        public string GetAccountImage(int accountTypeId, bool vip)
         {
             string imgName = string.Empty;
 
@@ -181,6 +191,7 @@ namespace WebsitePanel.Portal.HostedSolution
                     imgName = "admin_16.png";
                     break;
             }
+            if (vip) imgName = "admin_16.png";
 
             return GetThemedImage("Exchange/" + imgName);
         }
@@ -298,8 +309,9 @@ namespace WebsitePanel.Portal.HostedSolution
             return accountID.ToString() + "|" + IsOCS.ToString() + "|" + IsLync.ToString();
         }
 
-
+        public ServiceLevel GetServiceLevel(int levelId)
-
+        {
-
+            return ServiceLevels.Where(x => x.LevelId == levelId).DefaultIfEmpty(new ServiceLevel { LevelName = "", LevelDescription = "" }).FirstOrDefault();
+        }
     }
 }

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/ExchangeServer/OrganizationUsers.ascx.designer.cs

@@ -1,31 +1,3 @@
-// Copyright (c) 2014, Outercurve Foundation.
-// All rights reserved.
-//
-// Redistribution and use in source and binary forms, with or without modification,
-// are permitted provided that the following conditions are met:
-//
-// - Redistributions of source code must  retain  the  above copyright notice, this
-//   list of conditions and the following disclaimer.
-//
-// - Redistributions in binary form  must  reproduce the  above  copyright  notice,
-//   this list of conditions  and  the  following  disclaimer in  the documentation
-//   and/or other materials provided with the distribution.
-//
-// - Neither  the  name  of  the  Outercurve Foundation  nor   the   names  of  its
-//   contributors may be used to endorse or  promote  products  derived  from  this
-//   software without specific prior written permission.
-//
-// THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
-// ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,  BUT  NOT  LIMITED TO, THE IMPLIED
-// WARRANTIES  OF  MERCHANTABILITY   AND  FITNESS  FOR  A  PARTICULAR  PURPOSE  ARE
-// DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR
-// ANY DIRECT, INDIRECT, INCIDENTAL,  SPECIAL,  EXEMPLARY, OR CONSEQUENTIAL DAMAGES
-// (INCLUDING, BUT NOT LIMITED TO,  PROCUREMENT  OF  SUBSTITUTE  GOODS OR SERVICES;
-// LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)  HOWEVER  CAUSED AND ON
-// ANY  THEORY  OF  LIABILITY,  WHETHER  IN  CONTRACT,  STRICT  LIABILITY,  OR TORT
-// (INCLUDING NEGLIGENCE OR OTHERWISE)  ARISING  IN  ANY WAY OUT OF THE USE OF THIS
-// SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
-
 //------------------------------------------------------------------------------
 // <auto-generated>
 //     This code was generated by a tool.

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/SettingsEditor.ascx.cs

@@ -100,7 +100,7 @@ namespace WebsitePanel.Portal
                 // rebind settings
                 BindSettings();
             }
-            else
+            else if (!SettingsName.Equals("ServiceLevels"))
             {
                 ToggleControls();
             }

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/SettingsServiceLevels.ascx

@@ -0,0 +1,84 @@
+<%@ Control Language="C#" AutoEventWireup="true" CodeBehind="SettingsServiceLevels.ascx.cs" Inherits="WebsitePanel.Portal.SettingsServiceLevels" %>
+<%@ Register Src="UserControls/CollapsiblePanel.ascx" TagName="CollapsiblePanel" TagPrefix="wsp" %>
+<%@ Register Src="UserControls/SimpleMessageBox.ascx" TagName="SimpleMessageBox" TagPrefix="wsp" %>
+<%@ Register Src="UserControls/EnableAsyncTasksSupport.ascx" TagName="EnableAsyncTasksSupport" TagPrefix="wsp" %>
+<%@ Import Namespace="WebsitePanel.Portal" %>
+
+    <wsp:EnableAsyncTasksSupport id="asyncTasks" runat="server"/>
+    <wsp:SimpleMessageBox id="messageBox" runat="server" />
+	<asp:GridView id="gvServiceLevels" runat="server"  EnableViewState="true" AutoGenerateColumns="false"
+		Width="100%" EmptyDataText="gvServiceLevels" CssSelectorClass="NormalGridView" OnRowCommand="gvServiceLevels_RowCommand">
+		<Columns>
+            <asp:TemplateField HeaderText="Edit">
+                <ItemTemplate>
+                    <asp:ImageButton ID="cmdEdit" runat="server" SkinID="EditSmall" CommandName="EditItem" AlternateText="Edit record" CommandArgument='<%# Eval("LevelId") %>' ></asp:ImageButton>
+                </ItemTemplate>
+             </asp:TemplateField>
+			<asp:TemplateField HeaderText="Service Level">
+				<ItemStyle Width="30%"></ItemStyle>
+				<ItemTemplate>
+					<asp:Label id="lnkServiceLevel" runat="server" EnableViewState="true" ><%# PortalAntiXSS.Encode((string)Eval("LevelName"))%></asp:Label>
+                 </ItemTemplate>
+			</asp:TemplateField>
+            <asp:TemplateField HeaderText="Description">
+				<ItemStyle Width="60%"></ItemStyle>
+				<ItemTemplate>
+					<asp:Label id="lnkServiceLevelDescription" runat="server" EnableViewState="true" ><%# PortalAntiXSS.Encode((string)Eval("LevelDescription"))%></asp:Label>
+                 </ItemTemplate>
+			</asp:TemplateField>
+			<asp:TemplateField>
+				<ItemTemplate>
+					&nbsp;<asp:ImageButton id="imgDelMailboxPlan" runat="server" Text="Delete" SkinID="ExchangeDelete"
+						CommandName="DeleteItem" CommandArgument='<%# Eval("LevelId") %>' 
+						meta:resourcekey="cmdDelete" OnClientClick="return confirm('Are you sure you want to delete selected service level?')"></asp:ImageButton>
+				</ItemTemplate>
+			</asp:TemplateField>
+		</Columns>
+	</asp:GridView>
+	<br />
+
+	<wsp:CollapsiblePanel id="secServiceLevel" runat="server"
+        TargetControlID="ServiceLevel" meta:resourcekey="secServiceLevel" Text="Service Level">
+    </wsp:CollapsiblePanel>
+    <asp:Panel ID="ServiceLevel" runat="server" Height="0" style="overflow:hidden;">
+		<table>
+            <tr>
+                <td class="FormLabel200" align="right">
+                    <asp:Label ID="lblServiceLevelName" runat="server" meta:resourcekey="lblServiceLevelName" Text="Name:"></asp:Label>
+                </td>
+                <td class="Normal">
+                    <asp:TextBox ID="txtServiceLevelName" runat="server" Width="100%" CssClass="NormalTextBox" MaxLength="255"></asp:TextBox>
+                    <asp:RequiredFieldValidator ID="valRequireServiceLevelName" runat="server" meta:resourcekey="valRequireServiceLevelName" ControlToValidate="txtServiceLevelName"
+					ErrorMessage="Enter service level name" ValidationGroup="CreateServiceLevel" Display="Dynamic" Text="*" SetFocusOnError="True"></asp:RequiredFieldValidator>
+                </td>
+            </tr>
+            <tr>
+                <td class="FormLabel200" align="right">
+                    <asp:Label ID="lblServiceLevelDescr" runat="server" meta:resourcekey="lblServiceLevelDescr" Text="Description:"></asp:Label>
+                </td>
+                <td class="Normal" valign=top>
+                    <asp:TextBox ID="txtServiceLevelDescr" runat="server" Rows="10" TextMode="MultiLine" Width="100%" CssClass="NormalTextBox" Wrap="False" MaxLength="511"></asp:TextBox></td>
+            </tr>
+		</table>
+	</asp:Panel>
+    <br />
+
+    <table>
+        <tr>
+            <td>
+                <div class="FormButtonsBarClean">
+                    <asp:Button ID="btnAddServiceLevel" runat="server" meta:resourcekey="btnAddServiceLevel"
+                        Text="Add New" CssClass="Button1" OnClick="btnAddServiceLevel_Click" />
+                </div>
+            </td>
+            <td>
+                <div class="FormButtonsBarClean">
+                        <asp:Button ID="btnUpdateServiceLevel" runat="server" meta:resourcekey="btnUpdateServiceLevel"
+                            Text="Update" CssClass="Button1" OnClick="btnUpdateServiceLevel_Click" />
+            </td>
+        </tr>
+    </table>
+    <br />
+
+    <asp:TextBox ID="txtStatus" runat="server" CssClass="TextBox400" MaxLength="128" ReadOnly="true"></asp:TextBox>
+    

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/SettingsServiceLevels.ascx.cs

@@ -0,0 +1,176 @@
+// Copyright (c) 2012, Outercurve Foundation.
+// All rights reserved.
+//
+// Redistribution and use in source and binary forms, with or without modification,
+// are permitted provided that the following conditions are met:
+//
+// - Redistributions of source code must  retain  the  above copyright notice, this
+//   list of conditions and the following disclaimer.
+//
+// - Redistributions in binary form  must  reproduce the  above  copyright  notice,
+//   this list of conditions  and  the  following  disclaimer in  the documentation
+//   and/or other materials provided with the distribution.
+//
+// - Neither  the  name  of  the  Outercurve Foundation  nor   the   names  of  its
+//   contributors may be used to endorse or  promote  products  derived  from  this
+//   software without specific prior written permission.
+//
+// THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
+// ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,  BUT  NOT  LIMITED TO, THE IMPLIED
+// WARRANTIES  OF  MERCHANTABILITY   AND  FITNESS  FOR  A  PARTICULAR  PURPOSE  ARE
+// DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR
+// ANY DIRECT, INDIRECT, INCIDENTAL,  SPECIAL,  EXEMPLARY, OR CONSEQUENTIAL DAMAGES
+// (INCLUDING, BUT NOT LIMITED TO,  PROCUREMENT  OF  SUBSTITUTE  GOODS OR SERVICES;
+// LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)  HOWEVER  CAUSED AND ON
+// ANY  THEORY  OF  LIABILITY,  WHETHER  IN  CONTRACT,  STRICT  LIABILITY,  OR TORT
+// (INCLUDING NEGLIGENCE OR OTHERWISE)  ARISING  IN  ANY WAY OUT OF THE USE OF THIS
+// SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
+
+
+using System;
+using System.IO;
+using System.Data;
+using System.Configuration;
+using System.Collections;
+using System.Xml;
+using System.Xml.Serialization;
+
+using System.Collections.Generic;
+using System.Collections.ObjectModel;
+
+using System.Web;
+using System.Web.Security;
+using System.Web.UI;
+using System.Web.UI.WebControls;
+using System.Web.UI.WebControls.WebParts;
+using System.Web.UI.HtmlControls;
+
+using WebsitePanel.EnterpriseServer;
+using WebsitePanel.EnterpriseServer.Base.HostedSolution;
+using WebsitePanel.Providers.HostedSolution;
+using WebsitePanel.Providers.ResultObjects;
+using WebsitePanel.Providers.Common;
+
+namespace WebsitePanel.Portal
+{
+    public partial class SettingsServiceLevels : WebsitePanelControlBase, IUserSettingsEditorControl
+    {
+
+
+        public void BindSettings(UserSettings settings)
+        {
+            if (PanelSecurity.SelectedUser.Role == UserRole.Administrator)
+                BindServiceLevels();
+            
+            txtStatus.Visible = false;
+        }
+
+
+        private void BindServiceLevels()
+        {
+            ServiceLevel[] array = ES.Services.Organizations.GetSupportServiceLevels();
+
+            gvServiceLevels.DataSource = array;
+            gvServiceLevels.DataBind();
+
+            btnAddServiceLevel.Enabled = (string.IsNullOrEmpty(txtServiceLevelName.Text)) ? true : false;
+            btnUpdateServiceLevel.Enabled = (string.IsNullOrEmpty(txtServiceLevelName.Text)) ? false : true;
+        }
+
+
+        public void btnAddServiceLevel_Click(object sender, EventArgs e)
+        {
+            Page.Validate("CreateServiceLevel");
+
+            if (!Page.IsValid)
+                return;
+
+            ServiceLevel serviceLevel = new ServiceLevel();
+
+            int res = ES.Services.Organizations.AddSupportServiceLevel(txtServiceLevelName.Text, txtServiceLevelDescr.Text);
+
+            if (res < 0)
+            {
+                messageBox.ShowErrorMessage("ADD_SERVICE_LEVEL");
+
+                return;
+            }
+
+            txtServiceLevelName.Text = string.Empty;
+            txtServiceLevelDescr.Text = string.Empty;
+
+            BindServiceLevels();
+        }
+
+
+        protected void gvServiceLevels_RowCommand(object sender, GridViewCommandEventArgs e)
+        {
+            int levelID = Utils.ParseInt(e.CommandArgument.ToString(), 0);
+            
+            switch (e.CommandName)
+            {
+                case "DeleteItem":
+
+                    ResultObject result = ES.Services.Organizations.DeleteSupportServiceLevel(levelID);
+
+                    if (!result.IsSuccess)
+                    {
+                        if (result.ErrorCodes.Contains("SERVICE_LEVEL_IN_USE:Service Level is being used; ")) messageBox.ShowErrorMessage("SERVICE_LEVEL_IN_USE");
+                        else messageBox.ShowMessage(result, "DELETE_SERVICE_LEVEL", null);
+
+                        return;
+                    }
+
+                    ViewState["ServiceLevelID"] = null;
+
+                    txtServiceLevelName.Text = string.Empty;
+                    txtServiceLevelDescr.Text = string.Empty;
+
+                    BindServiceLevels();
+                    break;
+
+                case "EditItem":
+                    ServiceLevel serviceLevel;
+
+                    ViewState["ServiceLevelID"] = levelID;
+
+                    serviceLevel = ES.Services.Organizations.GetSupportServiceLevel(levelID);
+
+                    txtServiceLevelName.Text = serviceLevel.LevelName;
+                    txtServiceLevelDescr.Text = serviceLevel.LevelDescription;
+
+                    btnUpdateServiceLevel.Enabled = (string.IsNullOrEmpty(txtServiceLevelName.Text)) ? false : true;
+                    btnAddServiceLevel.Enabled = (string.IsNullOrEmpty(txtServiceLevelName.Text)) ? true : false;
+                    break;
+            }
+        }
+
+
+        public void SaveSettings(UserSettings settings)
+        {
+            settings["ServiceLevels"] = "";
+        }
+
+
+        protected void btnUpdateServiceLevel_Click(object sender, EventArgs e)
+        {
+            Page.Validate("CreateServiceLevel");
+
+            if (!Page.IsValid)
+                return;
+
+            if (ViewState["ServiceLevelID"] == null)
+                return;
+
+            int levelID = (int)ViewState["ServiceLevelID"];
+
+            ES.Services.Organizations.UpdateSupportServiceLevel(levelID, txtServiceLevelName.Text, txtServiceLevelDescr.Text);
+
+            txtServiceLevelName.Text = string.Empty;
+            txtServiceLevelDescr.Text = string.Empty;
+
+            BindServiceLevels();
+        }
+
+    }
+}

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/SettingsServiceLevels.ascx.designer.cs

@@ -0,0 +1,132 @@
+//------------------------------------------------------------------------------
+// <auto-generated>
+//     This code was generated by a tool.
+//
+//     Changes to this file may cause incorrect behavior and will be lost if
+//     the code is regenerated. 
+// </auto-generated>
+//------------------------------------------------------------------------------
+
+namespace WebsitePanel.Portal {
+    
+    
+    public partial class SettingsServiceLevels {
+        
+        /// <summary>
+        /// asyncTasks control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::WebsitePanel.Portal.EnableAsyncTasksSupport asyncTasks;
+        
+        /// <summary>
+        /// messageBox control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::WebsitePanel.Portal.UserControls.SimpleMessageBox messageBox;
+        
+        /// <summary>
+        /// gvServiceLevels control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.GridView gvServiceLevels;
+        
+        /// <summary>
+        /// secServiceLevel control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::WebsitePanel.Portal.CollapsiblePanel secServiceLevel;
+        
+        /// <summary>
+        /// ServiceLevel control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.Panel ServiceLevel;
+        
+        /// <summary>
+        /// lblServiceLevelName control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.Label lblServiceLevelName;
+        
+        /// <summary>
+        /// txtServiceLevelName control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.TextBox txtServiceLevelName;
+        
+        /// <summary>
+        /// valRequireServiceLevelName control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.RequiredFieldValidator valRequireServiceLevelName;
+        
+        /// <summary>
+        /// lblServiceLevelDescr control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.Label lblServiceLevelDescr;
+        
+        /// <summary>
+        /// txtServiceLevelDescr control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.TextBox txtServiceLevelDescr;
+        
+        /// <summary>
+        /// btnAddServiceLevel control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.Button btnAddServiceLevel;
+        
+        /// <summary>
+        /// btnUpdateServiceLevel control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.Button btnUpdateServiceLevel;
+        
+        /// <summary>
+        /// txtStatus control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.TextBox txtStatus;
+    }
+}

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/SpaceQuotasControl.ascx

@@ -13,7 +13,7 @@
                 <ItemTemplate>
                     <div class="Quota">
                         <div class="Left">
-                            <%# GetSharedLocalizedString("Quota." + (string)Eval("QuotaName"))%>:
+                            <%# GetQuotaTitle((string)Eval("QuotaName"), (string)Eval("QuotaDescription"))%>:
                         </div>
                         <div class="Viewer">
                             <uc1:QuotaViewer ID="quota" runat="server"

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/SpaceQuotasControl.ascx.cs

@@ -75,5 +75,13 @@ namespace WebsitePanel.Portal
         {
             return new DataView(dsQuotas.Tables[1], "GroupID=" + groupId.ToString(), "", DataViewRowState.CurrentRows);
         }
+
+        public string GetQuotaTitle(string quotaName, string quotaDescription)
+        {
+            return quotaName.Contains("ServiceLevel") ? 
+                                                      (string.IsNullOrEmpty(quotaDescription) ? 
+                                                                                             string.Empty : quotaDescription).ToString()
+                                                      : GetSharedLocalizedString("Quota." + quotaName);
+        }
     }
 }

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/SpaceQuotasControl.ascx.designer.cs

@@ -1,31 +1,3 @@
-// Copyright (c) 2014, Outercurve Foundation.
-// All rights reserved.
-//
-// Redistribution and use in source and binary forms, with or without modification,
-// are permitted provided that the following conditions are met:
-//
-// - Redistributions of source code must  retain  the  above copyright notice, this
-//   list of conditions and the following disclaimer.
-//
-// - Redistributions in binary form  must  reproduce the  above  copyright  notice,
-//   this list of conditions  and  the  following  disclaimer in  the documentation
-//   and/or other materials provided with the distribution.
-//
-// - Neither  the  name  of  the  Outercurve Foundation  nor   the   names  of  its
-//   contributors may be used to endorse or  promote  products  derived  from  this
-//   software without specific prior written permission.
-//
-// THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
-// ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,  BUT  NOT  LIMITED TO, THE IMPLIED
-// WARRANTIES  OF  MERCHANTABILITY   AND  FITNESS  FOR  A  PARTICULAR  PURPOSE  ARE
-// DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR
-// ANY DIRECT, INDIRECT, INCIDENTAL,  SPECIAL,  EXEMPLARY, OR CONSEQUENTIAL DAMAGES
-// (INCLUDING, BUT NOT LIMITED TO,  PROCUREMENT  OF  SUBSTITUTE  GOODS OR SERVICES;
-// LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)  HOWEVER  CAUSED AND ON
-// ANY  THEORY  OF  LIABILITY,  WHETHER  IN  CONTRACT,  STRICT  LIABILITY,  OR TORT
-// (INCLUDING NEGLIGENCE OR OTHERWISE)  ARISING  IN  ANY WAY OUT OF THE USE OF THIS
-// SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
-
 //------------------------------------------------------------------------------
 // <auto-generated>
 //     This code was generated by a tool.

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/UserAccountPolicySettings.ascx

@@ -5,6 +5,10 @@
             <asp:HyperLink ID="lnkWebsitePanelPolicy" runat="server" meta:resourcekey="lnkWebsitePanelPolicy"
                     Text="WebsitePanel Policy" NavigateUrl='<%# GetSettingsLink("WebsitePanelPolicy", "SettingsWebsitePanelPolicy") %>'></asp:HyperLink>
         </li>
+        <li>
+            <asp:HyperLink ID="lnkServiceLevels" runat="server" meta:resourcekey="lnkServiceLevels"
+                    Text="Service Levels" NavigateUrl='<%# GetSettingsLink("ServiceLevels", "SettingsServiceLevels") %>'></asp:HyperLink>
+        </li>
         <li>
             <asp:HyperLink ID="lnkWebPolicy" runat="server" meta:resourcekey="lnkWebPolicy"
                     Text="WEB Policy" NavigateUrl='<%# GetSettingsLink("WebPolicy", "SettingsWebPolicy") %>'></asp:HyperLink>

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/UserAccountPolicySettings.ascx.designer.cs

@@ -1,32 +1,3 @@
-// Copyright (c) 2014, Outercurve Foundation.
-// All rights reserved.
-//
-// Redistribution and use in source and binary forms, with or without modification,
-// are permitted provided that the following conditions are met:
-//
-// - Redistributions of source code must  retain  the  above copyright notice, this
-//   list of conditions and the following disclaimer.
-//
-// - Redistributions in binary form  must  reproduce the  above  copyright  notice,
-//   this list of conditions  and  the  following  disclaimer in  the documentation
-//   and/or other materials provided with the distribution.
-//
-// - Neither  the  name  of  the  Outercurve Foundation  nor   the   names  of  its
-//   contributors may be used to endorse or  promote  products  derived  from  this
-//   software without specific prior written permission.
-//
-// THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
-// ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,  BUT  NOT  LIMITED TO, THE IMPLIED
-// WARRANTIES  OF  MERCHANTABILITY   AND  FITNESS  FOR  A  PARTICULAR  PURPOSE  ARE
-// DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR
-// ANY DIRECT, INDIRECT, INCIDENTAL,  SPECIAL,  EXEMPLARY, OR CONSEQUENTIAL DAMAGES
-// (INCLUDING, BUT NOT LIMITED TO,  PROCUREMENT  OF  SUBSTITUTE  GOODS OR SERVICES;
-// LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)  HOWEVER  CAUSED AND ON
-// ANY  THEORY  OF  LIABILITY,  WHETHER  IN  CONTRACT,  STRICT  LIABILITY,  OR TORT
-// (INCLUDING NEGLIGENCE OR OTHERWISE)  ARISING  IN  ANY WAY OUT OF THE USE OF THIS
-// SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
-
-
 //------------------------------------------------------------------------------
 // <auto-generated>
 //     This code was generated by a tool.
@@ -50,6 +21,15 @@ namespace WebsitePanel.Portal {
         /// </remarks>
         protected global::System.Web.UI.WebControls.HyperLink lnkWebsitePanelPolicy;
         
+        /// <summary>
+        /// lnkServiceLevels control.
+        /// </summary>
+        /// <remarks>
+        /// Auto-generated field.
+        /// To modify move field declaration from designer file to code-behind file.
+        /// </remarks>
+        protected global::System.Web.UI.WebControls.HyperLink lnkServiceLevels;
+        
         /// <summary>
         /// lnkWebPolicy control.
         /// </summary>

WebsitePanel/Sources/WebsitePanel.WebPortal/DesktopModules/WebsitePanel/WebsitePanel.Portal.Modules.csproj

@@ -210,6 +210,13 @@
     <Compile Include="Code\ReportingServices\IResourceStorage.cs" />
     <Compile Include="Code\ReportingServices\ReportingServicesUtils.cs" />
     <Compile Include="Code\UserControls\Tab.cs" />
+    <Compile Include="SettingsServiceLevels.ascx.cs">
+      <DependentUpon>SettingsServiceLevels.ascx</DependentUpon>
+      <SubType>ASPXCodeBehind</SubType>
+    </Compile>
+    <Compile Include="SettingsServiceLevels.ascx.designer.cs">
+      <DependentUpon>SettingsServiceLevels.ascx</DependentUpon>
+    </Compile>
     <Compile Include="CRM\CRMStorageSettings.ascx.cs">
       <DependentUpon>CRMStorageSettings.ascx</DependentUpon>
       <SubType>ASPXCodeBehind</SubType>
@@ -4138,6 +4145,7 @@
   </ItemGroup>
   <ItemGroup>
     <Content Include="ApplyEnableHardQuotaFeature.ascx" />
+    <Content Include="SettingsServiceLevels.ascx" />
     <Content Include="CRM\CRMStorageSettings.ascx" />
     <Content Include="ExchangeServer\EnterpriseStorageCreateDriveMap.ascx" />
     <Content Include="ExchangeServer\EnterpriseStorageDriveMaps.ascx" />
@@ -5421,6 +5429,7 @@
     <Content Include="ProviderControls\App_LocalResources\IceWarp_EditGroup.ascx.resx" />
     <Content Include="ProviderControls\App_LocalResources\IceWarp_EditList.ascx.resx" />
     <Content Include="ProviderControls\App_LocalResources\IceWarp_Settings.ascx.resx" />
+    <Content Include="App_LocalResources\SettingsServiceLevels.ascx.resx" />
     <EmbeddedResource Include="UserControls\App_LocalResources\EditDomainsList.ascx.resx">
       <SubType>Designer</SubType>
     </EmbeddedResource>