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update contact FAQ

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Kyle Drake 2015-03-23 22:25:35 -07:00
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</div> </div>
<% end %> <% end %>
<h6>Please Note Before Contacting:</h6> <h2>Contact</h2>
<ul> <p>
<li> Please choose from the following options before contacting us:
</p>
<div class="accordion">
<div class="accordion-group">
<div class="accordion-heading">
<a class="accordion-toggle" data-toggle="collapse" href="#cone">
Do you allow PHP or other programming languages?
</a>
</div>
<div id="cone" class="accordion-body collapse">
<div class="accordion-inner">
<p>
Neocities intentionally only provides static hosting (such as HTML, CSS, JS). As such, we cannot provide access to any "back-end" programming languages. We feel that creating sites that use these languages tend to become obsolete quickly (programming languages don't stay around for very long), and that sites are best created without them unless they are complicated web applications. Also, allowing programming languages on the backend would make it much harder for us to run Neocities, for both monetary and security reasons.
</p>
<p>
Front-end programming with Javascript, however, is allowed and highly encouraged!
</p>
</div>
</div>
</div>
<div class="accordion-group">
<div class="accordion-heading">
<a class="accordion-toggle" data-toggle="collapse" href="#ctwo">
I didn't enter an email for my site, can you reset the password?
</a>
</div>
<div id="ctwo" class="accordion-body collapse">
<div class="accordion-inner">
<p>
For security reasons, we cannot reset your password if you did not enter an email for your site. You will have to make a new site (don’t worry, it’s free!). If you didn’t get an email from the password reset form, you didn’t enter an email (or it’s in your spam folder). Again you will have to make a new site; we cannot help you for security reasons. For security reasons, we cannot reset your password if you did not enter an email for your site. You will have to make a new site (don’t worry, it’s free!). If you didn’t get an email from the password reset form, you didn’t enter an email (or it’s in your spam folder). Again you will have to make a new site; we cannot help you for security reasons.
</li> </p>
<li> </div>
We do not support SFTP or Git uploading, though we may in the future. Instead, we currently support <a href="/site_files/mount_info">WebDAV</a>. </div>
</li> </div>
</ul>
<div class="accordion-group">
<div class="accordion-heading">
<a class="accordion-toggle" data-toggle="collapse" href="#cthree">
Do you support FTP?
</a>
</div>
<div id="cthree" class="accordion-body collapse">
<div class="accordion-inner">
<p>
We don't support FTP, sorry! Aside from security problems with FTP, it isn't used by many people anymore. We need to stay focused on what we work on, so we only support ways to upload content that most people use these days.
</p>
<p>
Our <a href="/api">API</a> allows you to very easily write a script to upload content if you need. We also have <a href="/site_files/mount_info">WebDAV</a> available for <a href="https://neocities.org/plan">supporter</a> accounts, which allows you to mount your Neocities site as a disk on your computer.
</p>
</div>
</div>
</div>
<div class="accordion-group">
<div class="accordion-heading">
<a class="accordion-toggle" data-toggle="collapse" href="#cfour">
Do you provide site counters / webrings / guest books / dancing baby GIFs / etc?
</a>
</div>
<div id="cfour" class="accordion-body collapse">
<div class="accordion-inner">
<p>
Neocities intentionally does not provide any embeddable code for use within Neocities sites, because we don't want sites to become dependent on Neocities services to work. We like the idea of making static sites that last a long time, and these sorts of services tend to fade away, causing your site to stop working.
</p>
<p>
We do provide services for the sites on the main site (neocities.org), such as a site profile and tagging so you can form communities of sites with similar interests. We think that's a better way to do it than to push our way into your site. You can of course link to your Neocities Site Profile (https://neocities.org/site/yourusername) from your own site if you'd like.
</p>
</div>
</div>
</div>
<div class="accordion-group">
<div class="accordion-heading">
<a class="accordion-toggle" data-toggle="collapse" href="#cfive">
I want to take down someone's Neocities site.
</a>
</div>
<div id="cfive" class="accordion-body collapse">
<div class="accordion-inner">
<p>
We will not remove a site unless it is violating our Terms of Service or breaking the law. Chances are, it isn't. And the First Amendment of the United States Constitution defends our right to do this. Don't waste your time, we won't take it down. Sorry.
</p>
<p>
If you'd like a more in-depth explanation of our policies, see our <a href="/legal">legal guide for Neocities</a>.
</p>
</div>
</div>
</div>
<div class="accordion-group">
<div class="accordion-heading">
<a class="accordion-toggle" data-toggle="collapse" href="#csix">
I want to sue you.
</a>
</div>
<div id="csix" class="accordion-body collapse">
<div class="accordion-inner">
<p>
Trust us, you don't.
</p>
<p>
We receive enormous legal protections under the law. Please consult our <a href="/legal">legal guide for Neocities</a> for more information.
</p>
</div>
</div>
</div>
<div class="accordion-group">
<div class="accordion-heading">
<a class="accordion-toggle" data-toggle="collapse" href="#cseven">
I want to file a DMCA Takedown Notice with Neocities.
</a>
</div>
<div id="cseven" class="accordion-body collapse">
<div class="accordion-inner">
<p>
See our <a href="/dmca">DMCA</a> page.
</p>
</div>
</div>
</div>
<div class="accordion-group">
<div class="accordion-heading">
<a class="accordion-toggle" data-toggle="collapse" href="#ceight">
"Site creation has been banned due to ToS violation/spam."
</a>
</div>
<div id="ceight" class="accordion-body collapse">
<div class="accordion-inner">
<p>
If you are a new user, this message means that your IP address has been flagged by our IP database for posting SPAM. We share this list with other sites, so another site may have added your IP address. We recommend running an anti-virus program on your computer, it is possible that something is on your machine that is posting SPAM on other sites (or ours).
</p>
</div>
</div>
</div>
</div>
<h2>Contact Form</h2>
<form action="/contact" method="POST" class="content"> <form action="/contact" method="POST" class="content">
<input name="csrf_token" type="hidden" value="<%= csrf_token %>"> <input name="csrf_token" type="hidden" value="<%= csrf_token %>">