diff --git a/views/settings/site/custom_domain.erb b/views/settings/site/custom_domain.erb
index 8308e426..89b1002c 100644
--- a/views/settings/site/custom_domain.erb
+++ b/views/settings/site/custom_domain.erb
@@ -36,10 +36,16 @@
 
   <h3>Step 4</h3>
 
-  <p>Wait about 5 minutes for the nameserver changes to update. Sometimes it can take a short while for your domain provider to update their records.</p>
+  <p>
+    Remove any "URL redirects" if they are present, they are not needed and cause issues with connecting the domain. For example, Namecheap has a <strong>URL Redirect Record</strong> on new domains that needs to be deleted.
+  </p>
 
   <h3>Step 5</h3>
 
+  <p>Wait about 5 minutes for the nameserver changes to update. Sometimes it can take a short while for your domain provider to update their records.</p>
+
+  <h3>Step 6</h3>
+
   <p>
     Finally, add your domain name to the box below (just the <strong>yourdomain.com</strong>, don't add any subdomains), and your domain should come online within 5 minutes! We will automatically create SSL certs for your domain.
   </p>