From b875fcbd2c724cd4adc5c4d7e28fd772ef60c860 Mon Sep 17 00:00:00 2001 From: Kyle Drake Date: Sun, 26 Nov 2023 14:07:15 -0600 Subject: [PATCH] mention password managers in reset faq --- views/contact.erb | 10 +++++++++- 1 file changed, 9 insertions(+), 1 deletion(-) diff --git a/views/contact.erb b/views/contact.erb index bda13a7d..36b19d93 100644 --- a/views/contact.erb +++ b/views/contact.erb @@ -30,7 +30,11 @@

- This is almost always because you used a different email address to create the site (check all your email addresses), or because the email has somehow been put in the spam folder of your email client. + Did you use a different email address to create the site? Also, check the spam folder of your email. +

+

+ This is also a great opportunity to talk about password managers. A password manager keeps a database of randomized strong passwords for all of your sites for you, so you only need to remember + one password which then controls all of the other ones. This reduces the chances of forgetting your password and having to reset it. Popular options include BitWarden and 1Password.

@@ -47,6 +51,10 @@

For security reasons, we cannot reset your password if you don't have control of your email address, because there is no way to know if you're the legitimate owner or an attacker. You will have to make a new site (don’t worry, it’s free!). If you didn’t get an email from the password reset form, check your spam folder.

+

+ This is also a great opportunity to talk about password managers. A password manager keeps a database of randomized strong passwords for all of your sites for you, so you only need to remember + one password which then controls all of the other ones. This reduces the chances of forgetting your password and having to reset it. Popular options include BitWarden and 1Password. +