Initial architecture for rejection reason

src/registrar/admin.py

@@ -1994,7 +1994,7 @@ class DomainRequestAdmin(ListHeaderAdmin, ImportExportModelAdmin):
         # Set the rejection_reason_email to the default if nothing exists.
         # Since this check occurs after save, if the user enters a value then we won't update.
 
-        default_email = get_rejection_reason_default_email(obj, obj.action_needed_reason)
+        default_email = get_rejection_reason_default_email(obj, obj.rejection_reason)
         if obj.rejection_reason_email:
             emails = get_all_rejection_reason_emails(obj)
             is_custom_email = obj.rejection_reason_email not in emails.values()

src/registrar/assets/js/get-gov-admin.js

@@ -348,7 +348,7 @@ function initializeWidgetOnList(list, parentId) {
  * status select and to show/hide the rejection reason
 */
 (function (){
-    let rejectionReasonFormGroup = document.querySelector('.field-rejection_reason')
+    let rejectionReasonFormGroup = document.querySelector('.field-rejection_reason');
     // This is the "action needed reason" field
     let actionNeededReasonFormGroup = document.querySelector('.field-action_needed_reason');
     // This is the "Email" field
@@ -501,7 +501,7 @@ function initializeWidgetOnList(list, parentId) {
 })();
 
 class CustomizableEmailBase {
-    constructor(dropdown, textarea, textareaPlaceholder, directEditButton, modalTrigger, modalConfirm, formLabel, lastSentEmailContent, apiUrl) {
+    constructor(dropdown, textarea, textareaPlaceholder, directEditButton, modalTrigger, modalConfirm, formLabel, lastSentEmailContent, apiUrl, textAreaFormGroup, dropdownFormGroup) {
         this.dropdown = dropdown;
         this.textarea = textarea;
         this.textareaPlaceholder = textareaPlaceholder;
@@ -512,6 +512,11 @@ class CustomizableEmailBase {
         this.lastSentEmailContent = lastSentEmailContent;
         this.apiUrl = apiUrl;
 
+        // These fields are hidden on pageload
+        this.textAreaFormGroup = textAreaFormGroup;
+        this.dropdownFormGroup = dropdownFormGroup;
+        this.statusSelect = document.getElementById("id_status");
+
         this.domainRequestId = this.dropdown ? document.getElementById("domain_request_id").value : null
         this.initialDropdownValue = this.dropdown ? this.dropdown.value : null;
         this.initialEmailValue = this.textarea ? this.textarea.value : null;
@@ -520,11 +525,47 @@ class CustomizableEmailBase {
         if (lastSentEmailContent && textarea) {
             this.isEmailAlreadySentConst = lastSentEmailContent.value.replace(/\s+/g, '') === textarea.value.replace(/\s+/g, '');
         }
+
+    }
+
+    // Handle showing/hiding the related fields on page load.
+    initializeFormGroups(statusToCheck, sessionVariableName) {
+        let isStatus = statusSelect.value == statusToCheck;
+
+        // Initial handling of these groups.
+        updateFormGroupVisibility(isStatus, isStatus);
+
+        // Listen to change events and handle rejectionReasonFormGroup display, then save status to session storage
+        this.statusSelect.addEventListener('change', () => {
+            // Show the action needed field if the status is what we expect.
+            // Then track if its shown or hidden in our session cache.
+            isStatus = statusSelect.value == statusToCheck;
+            updateFormGroupVisibility(isStatus, isStatus);
+            addOrRemoveSessionBoolean(sessionVariableName, add=isStatus);
+        });
+        
+        // Listen to Back/Forward button navigation and handle rejectionReasonFormGroup display based on session storage
+        // When you navigate using forward/back after changing status but not saving, when you land back on the DA page the
+        // status select will say (for example) Rejected but the selected option can be something else. To manage the show/hide
+        // accurately for this edge case, we use cache and test for the back/forward navigation.
+        const observer = new PerformanceObserver((list) => {
+            list.getEntries().forEach((entry) => {
+            if (entry.type === "back_forward") {
+                let showTextAreaFormGroup = sessionStorage.getItem(sessionVariableName) !== null;
+                updateFormGroupVisibility(showTextAreaFormGroup, isStatus);
+            }
+            });
+        });
+        observer.observe({ type: "navigation" });
+    }
+
+    updateFormGroupVisibility(showTextAreaFormGroup, showdropDownFormGroup) {
+        showTextAreaFormGroup ? showElement(this.textAreaFormGroup) : hideElement(this.textAreaFormGroup);
+        showdropDownFormGroup ? showElement(this.dropdownFormGroup) : hideElement(this.dropdownFormGroup);
     }
 
     initializeDropdown(errorMessage) {
         this.dropdown.addEventListener("change", () => {
-            console.log(this.dropdown)
             let reason = this.dropdown.value;
             if (this.initialDropdownValue !== this.dropdown.value || this.initialEmailValue !== this.textarea.value) {
                 let searchParams = new URLSearchParams(
@@ -542,7 +583,7 @@ class CustomizableEmailBase {
                     if (data.error) {
                         console.error("Error in AJAX call: " + data.error);
                     }else {
-                        this.textarea.value = data.action_needed_email;
+                        this.textarea.value = data.email;
                     }
                     this.updateUserInterface(reason);
                 })
@@ -578,11 +619,17 @@ class CustomizableEmailBase {
     updateUserInterface(reason) {
         if (!reason) {
             // No reason selected, we will set the label to "Email", show the "Make a selection" placeholder, hide the trigger, textarea, hide the help text
-            this.showPlaceholder("Email:", "Select an action needed reason to see email");
+            this.showPlaceholderNoReason();
         } else if (reason === 'other') {
             // 'Other' selected, we will set the label to "Email", show the "No email will be sent" placeholder, hide the trigger, textarea, hide the help text
-            this.showPlaceholder("Email:", "No email will be sent");
+            this.showPlaceholderOtherReason();
         } else {
+            this.showReadonlyTextarea();
+        }
+    }
+
+    // Helper function that makes overriding the readonly textarea easy
+    showReadonlyTextarea() {
         // A triggering selection is selected, all hands on board:
         this.textarea.setAttribute('readonly', true);
         showElement(this.textarea);
@@ -602,6 +649,15 @@ class CustomizableEmailBase {
             this.formLabel.innerHTML = "Email:";
         }
     }
+
+    // Helper function that makes overriding the placeholder reason easy
+    showPlaceholderNoReason() {
+        this.showPlaceholder("Email:", "Select a reason to see email");
+    }
+
+    // Helper function that makes overriding the placeholder reason easy
+    showPlaceholderOtherReason() {
+        this.showPlaceholder("Email:", "No email will be sent");
     }
 
     showPlaceholder(formLabelText, placeholderText) {
@@ -629,6 +685,11 @@ class customActionNeededEmail extends CustomizableEmailBase {
 
         let apiContainer = document.getElementById("get-action-needed-email-for-user-json")
         const apiUrl = apiContainer ? apiContainer.value : null;
+
+        // These fields are hidden on pageload
+        const textAreaFormGroup = document.querySelector('.field-action_needed_reason');
+        const dropdownFormGroup = document.querySelector('.field-action_needed_reason_email');
+
         super(
             dropdown, 
             textarea, 
@@ -638,16 +699,32 @@ class customActionNeededEmail extends CustomizableEmailBase {
             modalConfirm, 
             formLabel, 
             lastSentEmailContent, 
-            apiUrl
+            apiUrl,
+            textAreaFormGroup,
+            dropdownFormGroup,
         );
+
     }
 
     loadActionNeededEmail() {
+        if (this.textAreaFormGroup && this.dropdownFormGroup) {
+            this.initializeFormGroups("action needed", "showActionNeededReason");
+        }
         this.updateUserInterface(this.dropdown.value);
         this.initializeDropdown("Error when attempting to grab action needed email: ")
         this.initializeModalConfirm()
         this.initializeDirectEditButton()
     }
+
+    // Overrides the placeholder text when no reason is selected
+    showPlaceholderNoReason() {
+        this.showPlaceholder("Email:", "Select an action needed reason to see email");
+    }
+
+    // Overrides the placeholder text when the reason other is selected
+    showPlaceholderOtherReason() {
+        this.showPlaceholder("Email:", "No email will be sent");
+    }
 }
 
 /** An IIFE that hooks to the show/hide button underneath action needed reason.
@@ -675,8 +752,13 @@ class customRejectedEmail extends CustomizableEmailBase {
         const formLabel = document.querySelector('label[for="id_rejection_reason_email"]');
         const lastSentEmailContent = document.getElementById("last-sent-email-content");
 
-        let apiContainer = document.getElementById("get-rejection-reason-email-for-user-json")
+        let apiContainer = document.getElementById("get-rejection-email-for-user-json");
         const apiUrl = apiContainer ? apiContainer.value : null;
+
+        // These fields are hidden on pageload
+        const textAreaFormGroup = document.querySelector('.field-rejection_reason');
+        const dropdownFormGroup = document.querySelector('.field-rejection_reason_email');
+
         super(
             dropdown, 
             textarea, 
@@ -686,16 +768,31 @@ class customRejectedEmail extends CustomizableEmailBase {
             modalConfirm, 
             formLabel, 
             lastSentEmailContent, 
-            apiUrl
+            apiUrl,
+            textAreaFormGroup,
+            dropdownFormGroup,
         );
     }
 
     loadRejectedEmail() {
+        if (this.textAreaFormGroup && this.dropdownFormGroup) {
+            this.initializeFormGroups("rejected", "showRejectionReason");
+        }
         this.updateUserInterface(this.dropdown.value);
         this.initializeDropdown("Error when attempting to grab rejected email: ")
         this.initializeModalConfirm()
         this.initializeDirectEditButton()
     }
+
+    // Overrides the placeholder text when no reason is selected
+    showPlaceholderNoReason() {
+        this.showPlaceholder("Email:", "Select a rejection reason to see email");
+    }
+
+    // Overrides the placeholder text when the reason other is selected
+    showPlaceholderOtherReason() {
+        this.showPlaceholder("Email:", "No email will be sent");
+    }
 }
 
 

src/registrar/config/urls.py

@@ -29,6 +29,7 @@ from registrar.views.utility.api_views import (
     get_senior_official_from_federal_agency_json,
     get_federal_and_portfolio_types_from_federal_agency_json,
     get_action_needed_email_for_user_json,
+    get_rejection_email_for_user_json,
 )
 from registrar.views.domains_json import get_domains_json
 from registrar.views.utility import always_404
@@ -159,6 +160,11 @@ urlpatterns = [
         get_action_needed_email_for_user_json,
         name="get-action-needed-email-for-user-json",
     ),
+    path(
+        "admin/api/get-rejection-email-for-user-json/",
+        get_rejection_email_for_user_json,
+        name="get-rejection-email-for-user-json",
+    ),
     path("admin/", admin.site.urls),
     path(
         "reports/export_data_type_user/",

src/registrar/models/domain_request.py

@@ -640,15 +640,16 @@ class DomainRequest(TimeStampedModel):
         # Actually updates the organization_type field
         org_type_helper.create_or_update_organization_type()
 
-    def _cache_status_and_action_needed_reason(self):
+    def _cache_status_and_status_reasons(self):
         """Maintains a cache of properties so we can avoid a DB call"""
         self._cached_action_needed_reason = self.action_needed_reason
+        self._cached_rejection_reason = self.rejection_reason
         self._cached_status = self.status
 
     def __init__(self, *args, **kwargs):
         super().__init__(*args, **kwargs)
         # Store original values for caching purposes. Used to compare them on save.
-        self._cache_status_and_action_needed_reason()
+        self._cache_status_and_status_reasons()
 
     def save(self, *args, **kwargs):
         """Save override for custom properties"""
@@ -662,21 +663,42 @@ class DomainRequest(TimeStampedModel):
 
         # Handle the action needed email.
         # An email is sent out when action_needed_reason is changed or added.
-        if self.action_needed_reason and self.status == self.DomainRequestStatus.ACTION_NEEDED:
+        if self.status == self.DomainRequestStatus.ACTION_NEEDED:
-            self.sync_action_needed_reason()
+            self.send_another_status_reason_email(
+                checked_status=self.DomainRequestStatus.ACTION_NEEDED,
+                old_reason=self._cached_action_needed_reason,
+                new_reason=self.action_needed_reason,
+                excluded_reasons=[DomainRequest.ActionNeededReasons.OTHER],
+                email_to_send=self.action_needed_reason_email
+            )
+        elif self.status == self.DomainRequestStatus.REJECTED:
+            self.send_another_status_reason_email(
+                checked_status=self.DomainRequestStatus.REJECTED,
+                old_reason=self._cached_rejection_reason,
+                new_reason=self.rejection_reason,
+                excluded_reasons=[DomainRequest.RejectionReasons.OTHER],
+                email_to_send=self.rejection_reason_email,
+            )
 
         # Update the cached values after saving
-        self._cache_status_and_action_needed_reason()
+        self._cache_status_and_status_reasons()
 
-    def sync_action_needed_reason(self):
+    def send_another_status_reason_email(self, checked_status, old_reason, new_reason, excluded_reasons, email_to_send):
-        """Checks if we need to send another action needed email"""
+        """Helper function to send out a second status email when the status remains the same,
-        was_already_action_needed = self._cached_status == self.DomainRequestStatus.ACTION_NEEDED
+        but the reason has changed."""
-        reason_exists = self._cached_action_needed_reason is not None and self.action_needed_reason is not None
+
-        reason_changed = self._cached_action_needed_reason != self.action_needed_reason
+        # If the status itself changed, then we already sent out an email
-        if was_already_action_needed and reason_exists and reason_changed:
+        if self._cached_status != checked_status or old_reason is None:
-            # We don't send emails out in state "other"
+            return
-            if self.action_needed_reason != self.ActionNeededReasons.OTHER:
+
-                self._send_action_needed_reason_email(email_content=self.action_needed_reason_email)
+        # We should never send an email if no reason was specified
+        # Additionally, Don't send out emails for reasons that shouldn't send them
+        if new_reason is None or self.action_needed_reason in excluded_reasons:
+            return 
+
+        # Only send out an email if the underlying email itself changed
+        if old_reason != new_reason:
+            self._send_custom_status_update_email(email_content=email_to_send)
 
     def sync_yes_no_form_fields(self):
         """Some yes/no forms use a db field to track whether it was checked or not.
@@ -806,9 +828,7 @@ class DomainRequest(TimeStampedModel):
     def _send_custom_status_update_email(self, email_content):
         """Wrapper for `_send_status_update_email` that bcc's help@get.gov
         and sends an email equivalent to the 'email_content' variable."""
-        if settings.IS_PRODUCTION:
+        bcc_address = settings.DEFAULT_FROM_EMAIL if settings.IS_PRODUCTION else ""
-            bcc_address = settings.DEFAULT_FROM_EMAIL
-
         self._send_status_update_email(
             new_status="action needed",
             email_template=f"emails/includes/custom_email.txt",

src/registrar/templates/django/admin/domain_request_change_form.html

@@ -10,6 +10,8 @@
     <input id="has_audit_logs" class="display-none" value="{%if filtered_audit_log_entries %}true{% else %}false{% endif %}"/>
     {% url 'get-action-needed-email-for-user-json' as url %}
     <input id="get-action-needed-email-for-user-json" class="display-none" value="{{ url }}" />
+    {% url 'get-rejection-email-for-user-json' as url_2 %}
+    <input id="get-rejection-email-for-user-json" class="display-none" value="{{ url_2 }}" />
     {% for fieldset in adminform %}
         {% comment %}
         TODO: this will eventually need to be changed to something like this

src/registrar/templates/django/admin/includes/detail_table_fieldset.html

@@ -226,6 +226,94 @@ This is using a custom implementation fieldset.html (see admin/fieldset.html)
         <input id="last-sent-email-content" class="display-none" value="None">
         {% endif %}
 
+    {% elif field.field.name == "rejection_reason_email" %}
+        <div class="margin-top-05 text-faded field-rejection_reason_email__placeholder">
+            &ndash;
+        </div>
+
+        {{ field.field }}
+
+        <button
+            aria-label="Edit email in textarea"
+            type="button"
+            class="usa-button usa-button--unstyled usa-button--dja-link-color usa-button__small-text margin-left-1 text-no-underline field-rejection_reason_email__edit flex-align-self-start"
+            ><img src="/public/admin/img/icon-changelink.svg" alt="Change"> Edit email</button
+        >
+        <a
+            href="#email-already-sent-modal"
+            class="usa-button usa-button--unstyled usa-button--dja-link-color usa-button__small-text text-no-underline margin-left-1 field-rejection_reason_email__modal-trigger flex-align-self-start"
+            aria-controls="email-already-sent-modal"
+            data-open-modal
+            ><img src="/public/admin/img/icon-changelink.svg" alt="Change"> Edit email</a
+        >
+        <div
+            class="usa-modal"
+            id="email-already-sent-modal"
+            aria-labelledby="Are you sure you want to edit this email?"
+            aria-describedby="The creator of this request already received an email"
+            >
+            <div class="usa-modal__content">
+                <div class="usa-modal__main">
+                    <h2 class="usa-modal__heading">
+                        Are you sure you want to edit this email?
+                    </h2>
+                    <div class="usa-prose">
+                        <p>
+                            The creator of this request already received an email for this status/reason: 
+                        </p>
+                        <ul>
+                            <li class="font-body-sm">Status: <b>Rejected</b></li>
+                            <li class="font-body-sm">Reason: <b>{{ original_object.get_rejection_reason_display }}</b></li>
+                        </ul>
+                        <p>
+                            If you edit this email's text, <b>the system will send another email</b> to
+                            the creator after you “save” your changes.  If you do not want to send another email, click “cancel” below.
+                        </p>
+                    </div>
+
+                    <div class="usa-modal__footer">
+                        <ul class="usa-button-group">
+                            <li class="usa-button-group__item">
+                                <button
+                                type="submit" 
+                                class="usa-button" 
+                                id="confirm-edit-email"
+                                data-close-modal
+                                >
+                                    Yes, continue editing
+                                </button>
+                            </li>
+                            <li class="usa-button-group__item">
+                                <button
+                                type="button"
+                                class="usa-button usa-button--unstyled padding-105 text-center"
+                                name="_cancel_edit_email"
+                                data-close-modal
+                                >
+                                    Cancel
+                                </button>
+                            </li>
+                        </ul>
+                    </div>
+                </div>
+                <button
+                type="button"
+                class="usa-button usa-modal__close"
+                aria-label="Close this window"
+                data-close-modal
+                >
+                    <svg class="usa-icon" aria-hidden="true" focusable="false" role="img">
+                        <use xlink:href="{%static 'img/sprite.svg'%}#close"></use>
+                    </svg>
+                </button>
+            </div>
+        </div>
+        
+        {% if original_object.rejection_reason_reason_email %}
+        <input id="last-sent-email-content" class="display-none" value="{{original_object.action_needed_reason_email}}">
+        {% else %}
+        <input id="last-sent-email-content" class="display-none" value="None">
+        {% endif %}
     {% else %}
         {{ field.field }}
     {% endif %}

src/registrar/templates/emails/rejection_reasons/contacts_not_verified.txt

@@ -1,8 +1,8 @@
 {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #}
-{% include "emails/includes/status_change_rejected_header.html" %}
+{% include "emails/includes/status_change_rejected_header.txt" %}
 REJECTION REASON
 Your domain request was rejected because we could not verify the organizational 
 contacts you provided. If you have questions or comments, reply to this email.
 
-{% include "emails/includes/email_footer.html" %}
+{% include "emails/includes/email_footer.txt" %}
 {% endautoescape %}

src/registrar/templates/emails/rejection_reasons/naming_not_met.txt

@@ -1,5 +1,5 @@
 {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #}
-{% include "emails/includes/status_change_rejected_header.html" %}
+{% include "emails/includes/status_change_rejected_header.txt" %}
 REJECTION REASON
 Your domain request was rejected because it does not meet our naming requirements. 
 Domains should uniquely identify a government organization and be clear to the 
@@ -11,5 +11,5 @@ YOU CAN SUBMIT A NEW REQUEST
 We encourage you to request a domain that meets our requirements. If you have 
 questions or want to discuss potential domain names, reply to this email.
 
-{% include "emails/includes/email_footer.html" %}
+{% include "emails/includes/email_footer.txt" %}
 {% endautoescape %}

src/registrar/templates/emails/rejection_reasons/org_has_domain.txt

@@ -1,5 +1,5 @@
 {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #}
-{% include "emails/includes/status_change_rejected_header.html" %}
+{% include "emails/includes/status_change_rejected_header.txt" %}
 REJECTION REASON
 Your domain request was rejected because {{ domain_request.organization_name }} has a .gov domain. Our 
 practice is to approve one domain per online service per government organization. We 
@@ -11,5 +11,5 @@ Read more about our practice of approving one domain per online service
 
 If you have questions or comments, reply to this email.
 
-{% include "emails/includes/email_footer.html" %}
+{% include "emails/includes/email_footer.txt" %}
 {% endautoescape %}

src/registrar/templates/emails/rejection_reasons/org_not_eligible.txt

@@ -1,5 +1,5 @@
 {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #}
-{% include "emails/includes/status_change_rejected_header.html" %}
+{% include "emails/includes/status_change_rejected_header.txt" %}
 REJECTION REASON
 Your domain request was rejected because we determined that {{ domain_request.organization_name }} is not 
 eligible for a .gov domain. .Gov domains are only available to official U.S.-based 
@@ -10,5 +10,5 @@ Learn more about eligibility for .gov domains
 
 If you have questions or comments, reply to this email.
 
-{% include "emails/includes/email_footer.html" %}
+{% include "emails/includes/email_footer.txt" %}
 {% endautoescape %}

src/registrar/templates/emails/rejection_reasons/other.txt

@@ -1,15 +0,0 @@
-{% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #}
-{% include "emails/includes/status_change_rejected_header.html" %}
-YOU CAN SUBMIT A NEW REQUEST
-If your organization is eligible for a .gov domain and you meet our other requirements, you can submit a new request.
-
-Learn more about:
-- Eligibility for a .gov domain <https://get.gov/domains/eligibility>
-- Choosing a .gov domain name <https://get.gov/domains/choosing>
-
-
-NEED ASSISTANCE?
-If you have questions about this domain request or need help choosing a new domain name, reply to this email.
-
-{% include "emails/includes/email_footer.html" %}
-{% endautoescape %}

src/registrar/templates/emails/rejection_reasons/purpose_not_met.txt

@@ -1,5 +1,5 @@
 {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #}
-{% include "emails/includes/status_change_rejected_header.html" %}
+{% include "emails/includes/status_change_rejected_header.txt" %}
 REJECTION REASON
 Your domain request was rejected because the purpose you provided did not meet our 
 requirements. You didn’t provide enough information about how you intend to use the 
@@ -11,5 +11,5 @@ Learn more about:
 
 If you have questions or comments, reply to this email.
 
-{% include "emails/includes/email_footer.html" %}
+{% include "emails/includes/email_footer.txt" %}
 {% endautoescape %}

src/registrar/templates/emails/rejection_reasons/requestor_not_eligible.txt

@@ -1,5 +1,5 @@
 {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #}
-{% include "emails/includes/status_change_rejected_header.html" %}
+{% include "emails/includes/status_change_rejected_header.txt" %}
 REJECTION REASON
 Your domain request was rejected because we don’t believe you’re eligible to request a 
 .gov domain on behalf of {{ domain_request.organization_name }}. You must be a government employee, or be 
@@ -10,5 +10,5 @@ DEMONSTRATE ELIGIBILITY
 If you can provide more information that demonstrates your eligibility, or you want to 
 discuss further, reply to this email.
 
-{% include "emails/includes/email_footer.html" %}
+{% include "emails/includes/email_footer.txt" %}
 {% endautoescape %}

src/registrar/utility/admin_helpers.py

@@ -20,7 +20,7 @@ def get_action_needed_reason_default_email(domain_request, action_needed_reason)
     """Returns the default email associated with the given action needed reason"""
     return _get_default_email(
         domain_request,
-        path_root="emails/rejection_reasons", 
+        path_root="emails/action_needed_reasons",
         reason=action_needed_reason,
         excluded_reasons=[DomainRequest.ActionNeededReasons.OTHER]
     )
@@ -40,12 +40,12 @@ def get_all_rejection_reason_emails(domain_request):
     )
 
 
-def get_rejection_reason_default_email(domain_request, action_needed_reason):
+def get_rejection_reason_default_email(domain_request, rejection_reason):
     """Returns the default email associated with the given rejection reason"""
     return _get_default_email(
         domain_request,
         path_root="emails/rejection_reasons",
-        reason=action_needed_reason, 
+        reason=rejection_reason,
         excluded_reasons=[DomainRequest.RejectionReasons.OTHER]
     )
 
@@ -56,6 +56,7 @@ def _get_all_default_emails(reasons, path_root, excluded_reasons, domain_request
         emails[reason.value] = _get_default_email(
             domain_request, path_root, reason, excluded_reasons
         )
+    return emails
 
 def _get_default_email(domain_request, path_root, reason, excluded_reasons=None):
     if not reason:

src/registrar/views/utility/api_views.py

@@ -4,7 +4,7 @@ from django.forms.models import model_to_dict
 from registrar.models import FederalAgency, SeniorOfficial, DomainRequest
 from django.contrib.admin.views.decorators import staff_member_required
 from django.contrib.auth.decorators import login_required
-from registrar.utility.admin_helpers import get_all_action_needed_reason_emails
+from registrar.utility.admin_helpers import get_action_needed_reason_default_email, get_rejection_reason_default_email
 from registrar.models.portfolio import Portfolio
 from registrar.utility.constants import BranchChoices
 
@@ -90,5 +90,30 @@ def get_action_needed_email_for_user_json(request):
         return JsonResponse({"error": "No domain_request_id specified"}, status=404)
 
     domain_request = DomainRequest.objects.filter(id=domain_request_id).first()
-    emails = get_all_action_needed_reason_emails(domain_request)
+
-    return JsonResponse({"action_needed_email": emails.get(reason)}, status=200)
+    email = get_action_needed_reason_default_email(domain_request, reason)
+    return JsonResponse({"email": email}, status=200)
+
+
+@login_required
+@staff_member_required
+def get_rejection_email_for_user_json(request):
+    """Returns a default rejection email for a given user"""
+
+    # This API is only accessible to admins and analysts
+    superuser_perm = request.user.has_perm("registrar.full_access_permission")
+    analyst_perm = request.user.has_perm("registrar.analyst_access_permission")
+    if not request.user.is_authenticated or not any([analyst_perm, superuser_perm]):
+        return JsonResponse({"error": "You do not have access to this resource"}, status=403)
+
+    reason = request.GET.get("reason")
+    domain_request_id = request.GET.get("domain_request_id")
+    if not reason:
+        return JsonResponse({"error": "No reason specified"}, status=404)
+
+    if not domain_request_id:
+        return JsonResponse({"error": "No domain_request_id specified"}, status=404)
+
+    domain_request = DomainRequest.objects.filter(id=domain_request_id).first()
+    email = get_rejection_reason_default_email(domain_request, reason)
+    return JsonResponse({"email": email}, status=200)