diff --git a/src/registrar/templates/emails/submission_confirmation.txt b/src/registrar/templates/emails/submission_confirmation.txt index b25704052..8029ee834 100644 --- a/src/registrar/templates/emails/submission_confirmation.txt +++ b/src/registrar/templates/emails/submission_confirmation.txt @@ -1,29 +1,26 @@ {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #} -Hi {{ application.submitter.first_name }}. +Hi, {{ application.submitter.first_name }}. We received your .gov domain request. DOMAIN REQUESTED: {{ application.requested_domain.name }} REQUEST RECEIVED ON: {{ application.submission_date|date }} -REQUEST #: {{ application.id }} -STATUS: Received - - -NEED TO MAKE CHANGES? - -If you need to change your request you have to first withdraw it. Once you -withdraw the request you can edit it and submit it again. Changing your request -might add to the wait time. Learn more about withdrawing your request. +STATUS: Submitted NEXT STEPS +We’ll review your request. This usually takes 20 business days. During this review we’ll verify that: +- Your organization is eligible for a .gov domain +- You work at the organization and/or can make requests on its behalf +- Your requested domain meets our naming requirements -- We’ll review your request. This usually takes 20 business days. +We’ll email you if we have questions and when we complete our review. You can check the status of your request at any time on the registrar homepage. -- You can check the status of your request at any time. - +NEED TO MAKE CHANGES? +To make changes to your domain request, you have to withdraw it first. Withdrawing your request may extend the time it takes for the .gov team to complete their review. + +Learn more about withdrawing your request . -- We’ll email you with questions or when we complete our review. THANK YOU @@ -38,5 +35,5 @@ requesting a .gov domain. The .gov team Contact us: -Visit +Learn about .gov {% endautoescape %}