diff --git a/src/registrar/assets/sass/_theme/_admin.scss b/src/registrar/assets/sass/_theme/_admin.scss
index a0c06d1ce..89c4c9f8e 100644
--- a/src/registrar/assets/sass/_theme/_admin.scss
+++ b/src/registrar/assets/sass/_theme/_admin.scss
@@ -791,6 +791,7 @@ div.dja__model-description{
     textarea {
         width: 100%;
         resize: none;
+        cursor: pointer;
 
         &::-webkit-scrollbar {
             background-color: transparent;
@@ -805,18 +806,6 @@ div.dja__model-description{
             border: 3px solid transparent;
         }
 
-        &::-webkit-scrollbar-thumb:hover {
-            cursor: pointer;
-        }
-        
-        
-        &::-webkit-scrollbar-button {
-            display: none;
-        }
-
-        ::-webkit-scrollbar-corner {
-            display: none;
-        }
     }
 
     
diff --git a/src/registrar/models/domain_request.py b/src/registrar/models/domain_request.py
index 5d2c16fa5..d393e0380 100644
--- a/src/registrar/models/domain_request.py
+++ b/src/registrar/models/domain_request.py
@@ -577,12 +577,9 @@ class DomainRequest(TimeStampedModel):
         # Return the content of the rendered views
         context = {"domain_request": self}
 
-        # autoescape off adds a newline to the beginning of the email.
-        # This is fine when the email is rendered, but we don't need this for display.
-        email_body_text = template.render(context=context).lstrip().lstrip("\n")
         return {
             "subject_text": subject_template.render(context=context),
-            "email_body_text": email_body_text
+            "email_body_text": template.render(context=context)
         }
 
 
diff --git a/src/registrar/templates/django/admin/includes/detail_table_fieldset.html b/src/registrar/templates/django/admin/includes/detail_table_fieldset.html
index f7086570a..714b26d71 100644
--- a/src/registrar/templates/django/admin/includes/detail_table_fieldset.html
+++ b/src/registrar/templates/django/admin/includes/detail_table_fieldset.html
@@ -109,10 +109,10 @@ This is using a custom implementation fieldset.html (see admin/fieldset.html)
                 {% if original_object.action_needed_reason_email %}
                 <div class="dja-readonly-textarea-container padding-1 margin-top-2 thin-border display-none">
                     <label class="max-full" for="action_needed_reason_email_view_more">
-                        <strong>Auto-generated email (will be sent to submitter)</strong>
+                        <strong>Auto-generated email (sent to submitter)</strong>
                     </label>
                     <textarea id="action_needed_reason_email_view_more" cols="40" rows="20" class="no-border" readonly>
-                        {{ original_object.action_needed_reason_email }}
+                        {{ original_object.action_needed_reason_email|strip_beginning_newline_and_spaces }}
                     </textarea>
                 </div>
                 {% endif %}
diff --git a/src/registrar/templatetags/custom_filters.py b/src/registrar/templatetags/custom_filters.py
index 62afa1acb..c8eeabf0a 100644
--- a/src/registrar/templatetags/custom_filters.py
+++ b/src/registrar/templatetags/custom_filters.py
@@ -145,3 +145,12 @@ def format_phone(value):
             phone_number = PhoneNumber.from_string(value)
         return phone_number.as_national
     return value
+
+@register.filter
+def strip_beginning_newline_and_spaces(value):
+    """Removes any newline characters (and spaces) 
+    on the first line of a given string"""
+    if value and isinstance(value, str):
+        return value.lstrip("\n").lstrip(" ")
+    else:
+        return value
\ No newline at end of file