From 10c1d94a461bf6f78d3632e970f53c6090646883 Mon Sep 17 00:00:00 2001 From: rachidatecs Date: Fri, 14 Jul 2023 16:00:59 -0400 Subject: [PATCH] update action needed email subject and content --- .../templates/emails/status_change_action_needed.txt | 12 ++++++------ .../emails/status_change_action_needed_subject.txt | 2 +- 2 files changed, 7 insertions(+), 7 deletions(-) diff --git a/src/registrar/templates/emails/status_change_action_needed.txt b/src/registrar/templates/emails/status_change_action_needed.txt index 10bbc0087..66ef66d56 100644 --- a/src/registrar/templates/emails/status_change_action_needed.txt +++ b/src/registrar/templates/emails/status_change_action_needed.txt @@ -1,7 +1,7 @@ {% autoescape off %}{# In a text file, we don't want to have HTML entities escaped #} Hi {{ application.submitter.first_name }}. -ACTION NEEDED: Your .gov domain request requires your attention. A CISA analyst will get in touch with you shortly with more details. +Your .gov domain request requires a follow-up action to help with our review. DOMAIN REQUESTED: {{ application.requested_domain.name }} REQUEST RECEIVED ON: {{ application.updated_at|date }} @@ -19,12 +19,12 @@ might add to the wait time. Learn more about withdrawing your request. NEXT STEPS -- We’re reviewing your request. This usually takes 20 business days. +- You will receive a separate email from one of our analysts that provides details +about the action needed from you. You may need to update your application or +provide additional information. -- You can check the status of your request at any time. - - -- We’ll email you with questions or when we complete our review. +- If you do not receive a separate email with these details, please contact us: + THANK YOU diff --git a/src/registrar/templates/emails/status_change_action_needed_subject.txt b/src/registrar/templates/emails/status_change_action_needed_subject.txt index f505dd45e..ab67501c1 100644 --- a/src/registrar/templates/emails/status_change_action_needed_subject.txt +++ b/src/registrar/templates/emails/status_change_action_needed_subject.txt @@ -1 +1 @@ -ACTION NEEDED: Your .gov domain request requires your attention \ No newline at end of file +Your .gov domain request requires a follow-up action \ No newline at end of file