We’ll review your request. This usually takes 20 business days. During - this review we’ll verify that:
+We’ll review your request. This review period can take 30 business days. Due to the volume of requests, the wait time is longer than usual. We appreciate your patience.
+ +During our review we’ll verify that:
We’ll email you if we have questions and when we complete our review. You can check the status +
We’ll email you if we have questions. We’ll also email you as soon as we complete our review. You can check the status of your request at any time on the registrar homepage.
Contact us if you need help during this process.
From aea63d08ee3f4f35f625eef17a71f11952e7b236 Mon Sep 17 00:00:00 2001 From: Katherine-Osos <119689946+Katherine-Osos@users.noreply.github.com> Date: Mon, 11 Mar 2024 12:45:06 -0500 Subject: [PATCH 2/2] Update email language --- src/registrar/templates/emails/submission_confirmation.txt | 6 ++++-- 1 file changed, 4 insertions(+), 2 deletions(-) diff --git a/src/registrar/templates/emails/submission_confirmation.txt b/src/registrar/templates/emails/submission_confirmation.txt index 248d27d81..1009efc02 100644 --- a/src/registrar/templates/emails/submission_confirmation.txt +++ b/src/registrar/templates/emails/submission_confirmation.txt @@ -10,12 +10,14 @@ STATUS: Submitted ---------------------------------------------------------------- NEXT STEPS -We’ll review your request. This usually takes 20 business days. During this review we’ll verify that: +We’ll review your request. This review period can take 30 business days. Due to the volume of requests, the wait time is longer than usual. We appreciate your patience. + +During our review we’ll verify that: - Your organization is eligible for a .gov domain - You work at the organization and/or can make requests on its behalf - Your requested domain meets our naming requirements -We’ll email you if we have questions and when we complete our review. You can check the status of your request at any time on the registrar homepage.