diff --git a/app/views/admin/base/_menu.haml b/app/views/admin/base/_menu.haml
index 23014aafe..46910afa7 100644
--- a/app/views/admin/base/_menu.haml
+++ b/app/views/admin/base/_menu.haml
@@ -33,7 +33,7 @@
           %li= link_to t('.blocked_domains'), admin_blocked_domains_path
           %li= link_to t('.reserved_domains'), admin_reserved_domains_path
           %li= link_to t('.disputed_domains'), admin_disputes_path
-          %li= link_to t('.mass_actions'), admin_mass_actions_path
+          %li= link_to t('.bulk_actions'), admin_mass_actions_path
           %li= link_to t('.bounced_email_addresses'), admin_bounced_mail_addresses_path
           %li= link_to t('.epp_log'), admin_epp_logs_path(created_after: 'today')
           %li= link_to t('.repp_log'), admin_repp_logs_path(created_after: 'today')
diff --git a/app/views/admin/mass_actions/index.html.erb b/app/views/admin/mass_actions/index.html.erb
index 6d6ee5eb4..22ddf6bbb 100644
--- a/app/views/admin/mass_actions/index.html.erb
+++ b/app/views/admin/mass_actions/index.html.erb
@@ -1,11 +1,11 @@
 <div class="page-header">
-  <h1>Mass actions</h1>
+  <h1>Bulk actions</h1>
 </div>
 
 <div class="panel panel-default">
   <div class="panel-heading">Bulk Domain Force Delete</div>
   <div class="panel-body">
-    <p>Triggers <b>soft</b> force delete procedure for uploaded domain list. List must be in <b>CSV</b> format. Each domain entry must be on separate line. Line must include <b>domain_name</b> (puny) followed with <b>delete_reason</b>, separated by comma.</p>
+    <p>Triggers <b>soft</b> force delete procedure for uploaded domain list. List must be in <b>CSV</b> format. First row of the CSV file must contain column headings with <b>domain_name</b> for the first and <b>delete_reason</b> for the second column. Each domain entry must be on separate line. Domain names are expected to be in punycode format, valid reasons are listed below.</p>
     <p>Allowed delete reasons: <b>ENTITY_BURIED</b> | <b>INVALID_PHONE</b> | <b>INVALID_EMAIL</b></p>
     <%= form_tag admin_mass_actions_path, multipart: true, method: :post do %>
       <%= label_tag :entry_list %>
diff --git a/config/locales/admin/menu.en.yml b/config/locales/admin/menu.en.yml
index d67ed5831..52f0a210b 100644
--- a/config/locales/admin/menu.en.yml
+++ b/config/locales/admin/menu.en.yml
@@ -14,7 +14,7 @@ en:
         blocked_domains: Blocked domains
         reserved_domains: Reserved domains
         disputed_domains: Disputed domains
-        mass_actions: Mass actions
+        bulk_actions: Bulk actions
         bounced_email_addresses: Bounced emails
         epp_log: EPP log
         repp_log: REPP log