getnamingo-registry/cp/resources/views/partials/js-support.twig
Pinga 9b19930892 Support system improvement
- Made it more beautiful
- Added ability to close/reopen and escalate tickets
- Fixed some security issues
2024-02-16 11:42:23 +02:00

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Twig

<script src="/assets/js/tabulator.min.js" defer></script>
<script src="/assets/js/tabler.min.js" defer></script>
<script src="https://cdnjs.cloudflare.com/ajax/libs/xlsx/0.18.5/xlsx.full.min.js"></script>
<script src="https://cdnjs.cloudflare.com/ajax/libs/jspdf/2.5.1/jspdf.umd.min.js"></script>
<script src="https://cdnjs.cloudflare.com/ajax/libs/jspdf-autotable/3.6.0/jspdf.plugin.autotable.min.js"></script>
<script>
var table;
document.addEventListener("DOMContentLoaded", function(){
function ticketLinkFormatter(cell){
var value = cell.getValue();
return `<a href="/ticket/${cell.getRow().getData().id}" style="font-weight:bold;">${value}</a>`;
}
function actionsFormatter(cell, formatterParams, onRendered) {
return `
<a class="btn btn-outline-info btn-icon" href="/ticket/${cell.getRow().getData().id}" title="View Ticket"><svg xmlns="http://www.w3.org/2000/svg" class="icon" width="24" height="24" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><path d="M10 12a2 2 0 1 0 4 0a2 2 0 0 0 -4 0" /><path d="M21 12c-2.4 4 -5.4 6 -9 6c-3.6 0 -6.6 -2 -9 -6c2.4 -4 5.4 -6 9 -6c3.6 0 6.6 2 9 6" /></svg></a>
`;
}
function statusFormatter(cell) {
var status = cell.getValue();
// Function to create a badge with color based on status
function createBadge(text, badgeClass) {
return `<span class="status status-${badgeClass}">${text}</span>`;
}
switch (status) {
case 'Open':
return createBadge(status, 'success');
case 'In Progress':
return createBadge(status, 'warning');
case 'Resolved':
return createBadge(status, 'info');
case 'Closed':
return createBadge(status, 'cyan');
default:
return "";
}
}
function priorityFormatter(cell) {
var priority = cell.getValue();
// Function to create an outline badge with color based on priority
function createBadge(text, badgeClass) {
return `<span class="status status-${badgeClass}">${text}</span>`;
}
switch (priority) {
case 'Low':
return createBadge(priority, 'teal');
case 'Medium':
return createBadge(priority, 'blue');
case 'High':
return createBadge(priority, 'orange');
case 'Critical':
return createBadge(priority, 'red');
default:
return "";
}
}
function catFormatter(cell) {
var category = cell.getValue();
// Function to create an outline badge with color based on category
function createBadge(text, badgeClass) {
return `<span class="status status-${badgeClass}">${text}</span>`;
}
return createBadge(category, 'indigo');
}
table = new Tabulator("#supportTable", {
ajaxURL:"/api/records/support_tickets?join=ticket_categories", // Set the URL for your JSON data
ajaxConfig:"GET",
pagination:"local",
paginationSize:10,
ajaxResponse:function(url, params, response){
return response.records;
},
layout:"fitDataFill",
responsiveLayout: "collapse",
responsiveLayoutCollapseStartOpen:false,
resizableColumns:false,
initialSort:[
{column:"status", dir:"desc"},
],
columns:[
{formatter:"responsiveCollapse", width:30, minWidth:30, hozAlign:"center", resizable:false, headerSort:false, responsive:0},
{title:"{{ __('Subject') }}", field:"subject", width:350, minWidth:100, headerSort:true, formatter: ticketLinkFormatter, responsive:0},
{title:"{{ __('Category') }}", field:"category_id.name", width:250, minWidth:80, formatter: catFormatter, headerSort:true, responsive:0},
{title:"{{ __('Status') }}", field:"status", headerSort:true, width:250, minWidth:100, formatter: statusFormatter, responsive:2},
{title:"{{ __('Priority') }}", field:"priority", headerSort:true, width:250, minWidth:100, formatter: priorityFormatter, responsive:2},
{title: "{{ __('Actions') }}", formatter: actionsFormatter, headerSort: false, download:false, hozAlign: "center", responsive:0, cellClick:function(e, cell){ e.stopPropagation(); }},
],
placeholder:function(){
return this.getHeaderFilters().length ? "No Matching Data" : "{{ __('No Data') }}"; //set placeholder based on if there are currently any header filters
}
});
var searchInput = document.getElementById("search-input");
searchInput.addEventListener("input", function () {
var term = searchInput.value.toLowerCase();
if (term) { // Only apply the filter when there's a term to search for
table.setFilter(function (data) {
// Check if any of the fields contain the search term
return (
String(data.subject).toLowerCase().includes(term) ||
String(data.status).toLowerCase().includes(term) ||
String(data.priority).toLowerCase().includes(term) ||
String(data.category_id.name).toLowerCase().includes(term)
);
});
} else {
table.clearFilter(); // Clear the filter when the search box is emptied
}
});
});
function downloadCSV() {
table.download("csv", "data.csv");
}
function downloadJSON() {
table.download("json", "data.json");
}
function downloadXLSX() {
table.download("xlsx", "data.xlsx", {sheetName:"My Support Tickets"});
}
function downloadPDF() {
table.download("pdf", "data.pdf", {
orientation:"portrait",
title:"My Support Tickets",
jsPDF:{unit:"mm", format:"a4", orientation:"p"}
});
}
</script>