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Support system UI improvements

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Pinga 2024-02-24 14:39:51 +02:00
parent 16657033ca
commit b6e2f5ea5b
2 changed files with 146 additions and 58 deletions
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13
cp/app/Controllers/SupportController.php
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@ -118,29 +118,30 @@ class SupportController extends Controller
if ($ticket_owner != $clid && $_SESSION["auth_roles"] != 0) {
return $response->withHeader('Location', '/support')->withStatus(302);
}
// Get the current URI
$uri = $request->getUri()->getPath();
$ticket = $db->selectRow('SELECT st.*, u.username AS ticket_creator
$ticket = $db->selectRow('SELECT st.*, u.username AS ticket_creator, st.user_id
FROM support_tickets AS st
JOIN users AS u ON st.user_id = u.id
WHERE st.id = ?', [$ticketNumber]);
if ($ticket) {
$replies = $db->select('SELECT tr.*, u.username AS responder_name
$replies = $db->select('SELECT tr.*, u.username AS responder_name, tr.responder_id
FROM ticket_responses AS tr
JOIN users AS u ON tr.responder_id = u.id
WHERE tr.ticket_id = ?
ORDER BY tr.date_created DESC', [$ticketNumber]);
ORDER BY tr.date_created ASC', [$ticketNumber]);
$category = $db->selectValue('SELECT name FROM ticket_categories WHERE id = ?', [$ticket['category_id']]);
$_SESSION['current_ticket'] = [$ticket['id']];
return view($response,'admin/support/viewTicket.twig', [
'ticket' => $ticket,
'replies' => $replies,
'category' => $category,
'currentUri' => $uri
'currentUri' => $uri,
'user_id' => $_SESSION['auth_user_id']
]);
} else {
$this->container->get('flash')->addMessage('error', 'Invalid ticket number');