mirror of
https://github.com/getnamingo/registry.git
synced 2025-05-14 16:46:59 +02:00
Creating new support tickets now works
This commit is contained in:
Pinga
parent
840a04f701
commit
b3e37bb5a5
6 changed files with 252 additions and 51 deletions
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@ -11,14 +11,90 @@ class SupportController extends Controller
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{
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public function view(Request $request, Response $response)
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{
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$ticketModel = new Tickets($this->container->get('db'));
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$tickets = $ticketModel->getAllTickets();
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return view($response,'admin/support/view.twig', compact('tickets'));
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return view($response,'admin/support/view.twig');
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}
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public function newticket(Request $request, Response $response)
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{
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return view($response,'admin/support/newticket.twig');
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if ($request->getMethod() === 'POST') {
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// Retrieve POST data
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$data = $request->getParsedBody();
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$db = $this->container->get('db');
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$categories = $db->select("SELECT * FROM ticket_categories");
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$category = $data['category'] ?? null;
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$subject = $data['subject'] ?? null;
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$message = $data['message'] ?? null;
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if (!$subject) {
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return view($response, 'admin/support/newticket.twig', [
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'error' => 'Please enter a subject',
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'categories' => $categories,
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]);
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}
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if (!$message) {
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return view($response, 'admin/support/newticket.twig', [
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'error' => 'Please enter a message',
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'categories' => $categories,
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]);
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}
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try {
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$currentDateTime = new \DateTime();
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$crdate = $currentDateTime->format('Y-m-d H:i:s.v');
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$db->insert(
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'support_tickets',
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[
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'user_id' => $_SESSION['auth_user_id'],
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'category_id' => $category,
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'subject' => $subject,
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'message' => $message,
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'status' => 'Open',
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'priority' => 'Medium',
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'reported_domain' => null,
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'nature_of_abuse' => null,
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'evidence' => null,
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'relevant_urls' => null,
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'date_of_incident' => null,
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'date_created' => $crdate,
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'last_updated' => null,
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]
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);
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$ticket_id = $db->getLastInsertId();
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$db->insert(
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'ticket_responses',
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[
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'ticket_id' => $ticket_id,
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'responder_id' => $_SESSION['auth_user_id'],
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'response' => $message,
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'date_created' => $crdate,
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]
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);
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} catch (Exception $e) {
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$db->rollBack();
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return view($response, 'admin/support/newticket.twig', [
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'error' => $e->getMessage(),
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'categories' => $categories
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]);
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}
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return view($response, 'admin/support/view.twig', [
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'categories' => $categories,
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'subject' => $subject,
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]);
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}
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$db = $this->container->get('db');
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$categories = $db->select("SELECT * FROM ticket_categories");
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// Default view for GET requests or if POST data is not set
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return view($response,'admin/support/newticket.twig', [
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'categories' => $categories,
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]);
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}
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public function docs(Request $request, Response $response)
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@ -11,7 +11,7 @@
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<div class="col">
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<!-- Page pre-title -->
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<div class="page-pretitle">
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Overview
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{{ __('Overview') }}
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</div>
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<h2 class="page-title">
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{{ __('New Support Ticket') }}
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@ -24,16 +24,30 @@
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<div class="page-body">
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<div class="container-xl">
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<div class="col-12">
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{% if error is defined %}
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<div class="alert alert-important alert-danger alert-dismissible" role="alert">
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<div class="d-flex">
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<div>
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<svg xmlns="http://www.w3.org/2000/svg" class="icon" width="24" height="24" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><path d="M3 12a9 9 0 1 0 18 0a9 9 0 0 0 -18 0" /><path d="M12 8v4" /><path d="M12 16h.01" /></svg>
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</div>
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<div>
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{{ __('Support ticket can not be created') }}: <strong>{{ error }}</strong>
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</div>
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</div>
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<a class="btn-close" data-bs-dismiss="alert" aria-label="close"></a>
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</div>
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{% endif %}
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<div class="card">
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<div class="card-body border-bottom py-3">
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<form action="/path_to_your_server_processing_script" method="post">
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<form action="/support/new" method="post">
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{{ csrf.field | raw }}
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<div class="mb-3">
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<label for="category" class="form-label">Category</label>
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<select class="form-select" name="category" id="category" required>
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<option selected disabled value="">Select a category...</option>
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<!-- These options should be dynamically generated -->
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<option value="1">Domain Transfer</option>
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<!-- ... other categories ... -->
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{% for category in categories %}
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<option value="{{ category.id }}">{{ category.name }}</option>
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{% endfor %}
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</select>
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</div>
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<div class="mb-3">
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@ -45,7 +59,7 @@
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<textarea class="form-control" id="message" name="message" rows="5" required></textarea>
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</div>
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<div class="mb-3">
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<button type="submit" class="btn btn-primary">Submit Ticket</button>
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<button type="submit" class="btn btn-primary">Create Ticket</button>
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</div>
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</form>
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</div>
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@ -11,12 +11,32 @@
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<div class="col">
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<!-- Page pre-title -->
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<div class="page-pretitle">
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Overview
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{{ __('Overview') }}
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</div>
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<h2 class="page-title">
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{{ __('Support Tickets') }}
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</h2>
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</div>
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<!-- Page title actions -->
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<div class="col-auto ms-auto d-print-none">
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<div class="btn-list">
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<span class="d-none d-sm-inline">
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<a href="{{route('mediakit')}}" class="btn btn-secondary">
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{{ __('Media Kit') }}
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</a>
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<a href="{{route('docs')}}" class="btn btn-secondary">
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{{ __('Documentation') }}
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</a>
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</span>
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<a href="{{route('newticket')}}" class="btn btn-primary d-none d-sm-inline-block">
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<svg xmlns="http://www.w3.org/2000/svg" class="icon" width="24" height="24" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><line x1="12" y1="5" x2="12" y2="19" /><line x1="5" y1="12" x2="19" y2="12" /></svg>
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{{ __('Create New Ticket') }}
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</a>
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<a href="{{route('newticket')}}" class="btn btn-primary d-sm-none btn-icon" aria-label="{{ __('Create New Ticket') }}">
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<svg xmlns="http://www.w3.org/2000/svg" class="icon" width="24" height="24" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><line x1="12" y1="5" x2="12" y2="19" /><line x1="5" y1="12" x2="19" y2="12" /></svg>
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</a>
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</div>
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</div>
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</div>
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</div>
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</div>
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@ -24,46 +44,37 @@
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<div class="page-body">
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<div class="container-xl">
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<div class="col-12">
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{% if subject is defined %}
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<div class="alert alert-important alert-success alert-dismissible" role="alert">
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<div class="d-flex">
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<div>
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<svg xmlns="http://www.w3.org/2000/svg" class="icon" width="24" height="24" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><path d="M3 12a9 9 0 1 0 18 0a9 9 0 0 0 -18 0" /><path d="M12 8v4" /><path d="M12 16h.01" /></svg>
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</div>
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<div>
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{{ __('Support ticket') }} <strong>{{ subject }}</strong> {{ __('was created!') }}
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</div>
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</div>
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<a class="btn-close" data-bs-dismiss="alert" aria-label="close"></a>
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</div>
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{% endif %}
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<div class="card">
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<div class="card-body border-bottom py-3">
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<div class="table-responsive">
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<table class="table card-table table-vcenter text-nowrap datatable">
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<thead>
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<tr>
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<th class="w-1"><input class="form-check-input m-0 align-middle" type="checkbox" aria-label="Select all invoices"></th>
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<th class="w-1">ID <!-- Download SVG icon from http://tabler-icons.io/i/chevron-up -->
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<svg xmlns="http://www.w3.org/2000/svg" class="icon icon-sm icon-thick" width="24" height="24" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><polyline points="6 15 12 9 18 15" /></svg>
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</th>
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<th>Subject</th>
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<th>Status</th>
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<th>Priority</th>
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<th></th>
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</tr>
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</thead>
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<tbody>
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{% for ticket in tickets %}
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<tr>
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<td><input class="form-check-input m-0 align-middle" type="checkbox" aria-label="Select user"></td>
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<td>{{ ticket.subject }}</td>
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<td>{{ ticket.status }}</td>
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<td>{{ ticket.priority }}</td>
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<td class="text-end">
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<span class="dropdown">
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<button class="btn dropdown-toggle align-text-top" data-bs-boundary="viewport" data-bs-toggle="dropdown">Actions</button>
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<div class="dropdown-menu dropdown-menu-end">
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<a class="dropdown-item" href="#">
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Action
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</a>
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<a class="dropdown-item" href="#">
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Another action
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</a>
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<div class="d-flex">
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<div class="text-secondary">
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<button class="btn btn-info btn-icon" onclick="downloadCSV()"><svg xmlns="http://www.w3.org/2000/svg" class="icon" width="24" height="24" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"></path><path d="M10 15a1 1 0 0 0 1 1h2a1 1 0 0 0 1 -1v-2a1 1 0 0 0 -1 -1h-2a1 1 0 0 1 -1 -1v-2a1 1 0 0 1 1 -1h2a1 1 0 0 1 1 1"></path><path d="M17 8l2 8l2 -8"></path><path d="M7 10a2 2 0 1 0 -4 0v4a2 2 0 1 0 4 0"></path></svg></button>
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<button class="btn btn-info btn-icon" onclick="downloadJSON()"><svg xmlns="http://www.w3.org/2000/svg" class="icon" width="24" height="24" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"></path><path d="M20 16v-8l3 8v-8"></path><path d="M15 8a2 2 0 0 1 2 2v4a2 2 0 1 1 -4 0v-4a2 2 0 0 1 2 -2z"></path><path d="M1 8h3v6.5a1.5 1.5 0 0 1 -3 0v-.5"></path><path d="M7 15a1 1 0 0 0 1 1h1a1 1 0 0 0 1 -1v-2a1 1 0 0 0 -1 -1h-1a1 1 0 0 1 -1 -1v-2a1 1 0 0 1 1 -1h1a1 1 0 0 1 1 1"></path></svg></button>
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<button class="btn btn-green btn-icon" onclick="downloadXLSX()"><svg xmlns="http://www.w3.org/2000/svg" class="icon" width="24" height="24" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"></path><path d="M14 3v4a1 1 0 0 0 1 1h4"></path><path d="M5 12v-7a2 2 0 0 1 2 -2h7l5 5v4"></path><path d="M4 15l4 6"></path><path d="M4 21l4 -6"></path><path d="M17 20.25c0 .414 .336 .75 .75 .75h1.25a1 1 0 0 0 1 -1v-1a1 1 0 0 0 -1 -1h-1a1 1 0 0 1 -1 -1v-1a1 1 0 0 1 1 -1h1.25a.75 .75 0 0 1 .75 .75"></path><path d="M11 15v6h3"></path></svg></button>
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<button class="btn btn-red btn-icon" onclick="downloadPDF()"><svg xmlns="http://www.w3.org/2000/svg" class="icon" width="24" height="24" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"></path><path d="M10 8v8h2a2 2 0 0 0 2 -2v-4a2 2 0 0 0 -2 -2h-2z"></path><path d="M3 12h2a2 2 0 1 0 0 -4h-2v8"></path><path d="M17 12h3"></path><path d="M21 8h-4v8"></path></svg></button>
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</div>
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</span>
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</td>
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</tr>
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{% endfor %}
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</tbody>
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</table>
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<div class="ms-auto text-secondary">
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Search:
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<div class="ms-2 d-inline-block">
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<input id="search-input" type="text" class="form-control" aria-label="Search tickets">
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</div>
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</div>
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</div>
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<div class="table-responsive mt-3">
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<div id="supportTable"></div>
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</div>
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</div>
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</div>
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@ -6,7 +6,7 @@
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<meta http-equiv="X-UA-Compatible" content="ie=edge"/>
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<title>{% block title %}{% endblock %} | Namingo</title>
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<!-- CSS files -->
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{% if route_is('domains') or route_is('contacts') or route_is('hosts') or route_is('epphistory') or route_is('registrars') or route_is('transactions') or route_is('overview') or route_is('reports') or route_is('transfers') or route_is('users') %}
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{% if route_is('domains') or route_is('contacts') or route_is('hosts') or route_is('epphistory') or route_is('registrars') or route_is('transactions') or route_is('overview') or route_is('reports') or route_is('transfers') or route_is('users') or route_is('support') %}
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{% include 'partials/css-tables.twig' %}
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{% else %}
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{% include 'partials/css.twig' %}
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@ -413,6 +413,8 @@
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{% include 'partials/js-transfers.twig' %}
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{% elseif route_is('users') %}
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{% include 'partials/js-users.twig' %}
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{% elseif route_is('support') %}
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{% include 'partials/js-support.twig' %}
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{% else %}
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{% include 'partials/js.twig' %}
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{% endif %}
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98
cp/resources/views/partials/js-support.twig
Normal file
98
cp/resources/views/partials/js-support.twig
Normal file
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@ -0,0 +1,98 @@
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<script src="/assets/js/tabulator.min.js" defer></script>
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<script src="/assets/js/tabler.min.js" defer></script>
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<script src="https://cdnjs.cloudflare.com/ajax/libs/xlsx/0.18.5/xlsx.full.min.js"></script>
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<script src="https://cdnjs.cloudflare.com/ajax/libs/jspdf/2.5.1/jspdf.umd.min.js"></script>
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<script src="https://cdnjs.cloudflare.com/ajax/libs/jspdf-autotable/3.6.0/jspdf.plugin.autotable.min.js"></script>
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<script>
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var table;
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document.querySelector("#supportTable").addEventListener('click', function(e) {
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if (e.target.matches('.update-btn')) {
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let id = e.target.getAttribute('data-id');
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updateRecord(id);
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} else if (e.target.matches('.delete-btn')) {
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let id = e.target.getAttribute('data-id');
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deleteRecord(id);
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}
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});
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document.addEventListener("DOMContentLoaded", function(){
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function actionsFormatter(cell, formatterParams, onRendered) {
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return `
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<button class="btn btn-primary btn-icon update-btn" data-id="${cell.getRow().getData().id}"><svg xmlns="http://www.w3.org/2000/svg" class="icon" width="24" height="24" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"></path><path d="M7 7h-1a2 2 0 0 0 -2 2v9a2 2 0 0 0 2 2h9a2 2 0 0 0 2 -2v-1"></path><path d="M20.385 6.585a2.1 2.1 0 0 0 -2.97 -2.97l-8.415 8.385v3h3l8.385 -8.415z"></path><path d="M16 5l3 3"></path></svg></button>
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<button class="btn btn-danger btn-icon delete-btn" data-id="${cell.getRow().getData().id}"><svg xmlns="http://www.w3.org/2000/svg" class="icon" width="24" height="24" viewBox="0 0 24 24" stroke-width="2" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"></path><path d="M4 7h16"></path><path d="M5 7l1 12a2 2 0 0 0 2 2h8a2 2 0 0 0 2 -2l1 -12"></path><path d="M9 7v-3a1 1 0 0 1 1 -1h4a1 1 0 0 1 1 1v3"></path><path d="M10 12l4 4m0 -4l-4 4"></path></svg></button>
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`;
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}
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table = new Tabulator("#supportTable", {
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ajaxURL:"/api/records/support_tickets", // Set the URL for your JSON data
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ajaxConfig:"GET",
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pagination:"local",
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paginationSize:10,
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ajaxResponse:function(url, params, response){
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return response.records;
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},
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layout:"fitDataFill",
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responsiveLayout: "collapse",
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responsiveLayoutCollapseStartOpen:false,
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resizableColumns:false,
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columns:[
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{formatter:"responsiveCollapse", width:30, minWidth:30, hozAlign:"center", resizable:false, headerSort:false, responsive:0},
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{title:"Subject", field:"subject", headerSort:true, responsive:0},
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{title:"Status", field:"status", headerSort:true, responsive:2},
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{title:"Priority", field:"priority", headerSort:true, responsive:2},
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{title:"Category", field:"category_id", headerSort:false, download:false, responsive:2},
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{title: "Actions", formatter: actionsFormatter, headerSort: false, download:false, hozAlign: "center", responsive:0, cellClick:function(e, cell){ e.stopPropagation(); }},
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],
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placeholder:function(){
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return this.getHeaderFilters().length ? "No Matching Data" : "No Data"; //set placeholder based on if there are currently any header filters
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}
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});
|
||||
var searchInput = document.getElementById("search-input");
|
||||
searchInput.addEventListener("input", function () {
|
||||
var term = searchInput.value.toLowerCase();
|
||||
|
||||
if (term) { // Only apply the filter when there's a term to search for
|
||||
table.setFilter(function (data) {
|
||||
// Check if any of the fields contain the search term
|
||||
return (
|
||||
String(data.subject).toLowerCase().includes(term) ||
|
||||
String(data.status).toLowerCase().includes(term) ||
|
||||
String(data.priority).toLowerCase().includes(term) ||
|
||||
String(data.category_id).toLowerCase().includes(term)
|
||||
);
|
||||
});
|
||||
} else {
|
||||
table.clearFilter(); // Clear the filter when the search box is emptied
|
||||
}
|
||||
});
|
||||
});
|
||||
|
||||
function updateRecord(id) {
|
||||
console.log("Updating record with ID: " + id);
|
||||
}
|
||||
|
||||
function deleteRecord(id) {
|
||||
console.log("Deleting record with ID: " + id);
|
||||
}
|
||||
|
||||
function downloadCSV() {
|
||||
table.download("csv", "data.csv");
|
||||
}
|
||||
|
||||
function downloadJSON() {
|
||||
table.download("json", "data.json");
|
||||
}
|
||||
|
||||
function downloadXLSX() {
|
||||
table.download("xlsx", "data.xlsx", {sheetName:"My Support Tickets"});
|
||||
}
|
||||
|
||||
function downloadPDF() {
|
||||
table.download("pdf", "data.pdf", {
|
||||
orientation:"portrait",
|
||||
title:"My Support Tickets",
|
||||
jsPDF:{unit:"mm", format:"a4", orientation:"p"}
|
||||
});
|
||||
}
|
||||
</script>
|
||||
|
|
@ -69,7 +69,7 @@ $app->group('', function ($route) {
|
|||
$route->get('/settings', SystemController::class .':settings')->setName('settings');
|
||||
|
||||
$route->get('/support', SupportController::class .':view')->setName('ticketview');
|
||||
$route->get('/support/new', SupportController::class .':newticket')->setName('newticket');
|
||||
$route->map(['GET', 'POST'], '/support/new', SupportController::class .':newticket')->setName('newticket');
|
||||
$route->get('/support/docs', SupportController::class .':docs')->setName('docs');
|
||||
$route->get('/support/media', SupportController::class .':mediakit')->setName('mediakit');
|
||||
|
||||
|
|
|
|||
Loading…
Add table
Add a link
Reference in a new issue