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Creating new support tickets now works

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Pinga 2023-11-12 17:52:22 +02:00
parent 840a04f701
commit b3e37bb5a5
6 changed files with 252 additions and 51 deletions
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84
cp/app/Controllers/SupportController.php
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@ -11,14 +11,90 @@ class SupportController extends Controller
{
public function view(Request $request, Response $response)
{
$ticketModel = new Tickets($this->container->get('db'));
$tickets = $ticketModel->getAllTickets();
return view($response,'admin/support/view.twig', compact('tickets'));
return view($response,'admin/support/view.twig');
}
public function newticket(Request $request, Response $response)
{
return view($response,'admin/support/newticket.twig');
if ($request->getMethod() === 'POST') {
// Retrieve POST data
$data = $request->getParsedBody();
$db = $this->container->get('db');
$categories = $db->select("SELECT * FROM ticket_categories");
$category = $data['category'] ?? null;
$subject = $data['subject'] ?? null;
$message = $data['message'] ?? null;
if (!$subject) {
return view($response, 'admin/support/newticket.twig', [
'error' => 'Please enter a subject',
'categories' => $categories,
]);
}
if (!$message) {
return view($response, 'admin/support/newticket.twig', [
'error' => 'Please enter a message',
'categories' => $categories,
]);
}
try {
$currentDateTime = new \DateTime();
$crdate = $currentDateTime->format('Y-m-d H:i:s.v');
$db->insert(
'support_tickets',
[
'user_id' => $_SESSION['auth_user_id'],
'category_id' => $category,
'subject' => $subject,
'message' => $message,
'status' => 'Open',
'priority' => 'Medium',
'reported_domain' => null,
'nature_of_abuse' => null,
'evidence' => null,
'relevant_urls' => null,
'date_of_incident' => null,
'date_created' => $crdate,
'last_updated' => null,
]
);
$ticket_id = $db->getLastInsertId();
$db->insert(
'ticket_responses',
[
'ticket_id' => $ticket_id,
'responder_id' => $_SESSION['auth_user_id'],
'response' => $message,
'date_created' => $crdate,
]
);
} catch (Exception $e) {
$db->rollBack();
return view($response, 'admin/support/newticket.twig', [
'error' => $e->getMessage(),
'categories' => $categories
]);
}
return view($response, 'admin/support/view.twig', [
'categories' => $categories,
'subject' => $subject,
]);
}
$db = $this->container->get('db');
$categories = $db->select("SELECT * FROM ticket_categories");
// Default view for GET requests or if POST data is not set
return view($response,'admin/support/newticket.twig', [
'categories' => $categories,
]);
}
public function docs(Request $request, Response $response)