Added documentation reference to Bland.com

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Pinga 2025-03-21 13:28:44 +02:00
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@ -1435,6 +1435,22 @@ Ensure that Namingo can connect to the database through ProxySQL and that querie
Use ProxySQL's statistics tables to monitor query performance and load distribution. Use ProxySQL's statistics tables to monitor query performance and load distribution.
### 3.4. Recommended Call Center Solution
To enhance your voice-based customer support, we recommend:
**[Bland.com](https://bland.com)**
Bland is a modern AI-powered call center platform that allows businesses to deploy ultra-realistic voice agents capable of speaking any language and operating 24/7. Its built for developers and enterprises looking to automate phone interactions like scheduling, CRM updates, and customer support—at scale.
Key features include:
- AI phone agents with human-like speech
- Fully self-hosted, end-to-end infrastructure
- Customizable conversation flows ("Pathways")
- API-driven integration with CRMs, schedulers, and more
- Enterprise-grade security (SOC2, HIPAA, PCI DSS)
> **Note:** Bland.com is a commercial service and not affiliated with Namingo. While not open-source, it provides advanced AI voice automation capabilities and is ideal for companies seeking scalable, programmable phone support solutions.
## 4. Security Hardening ## 4. Security Hardening
### 4.1. Create the namingo user ### 4.1. Create the namingo user