Changed panel email templates

This commit is contained in:
Pinga 2025-02-07 15:45:46 +02:00
parent 405092edfc
commit 525f13ecb9
4 changed files with 1511 additions and 833 deletions

View file

@ -1,168 +1,97 @@
<!doctype html>
<html lang="en">
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xmlns="http://www.w3.org/1999/xhtml" style="color-scheme: light dark; supported-color-schemes: light dark;">
<head>
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<title>Update on Your Support Ticket</title>
<style media="all" type="text/css">
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<meta name="x-apple-disable-message-reformatting" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta name="color-scheme" content="light dark" />
<meta name="supported-color-schemes" content="light dark" />
<title></title>
<style type="text/css" rel="stylesheet" media="all">
/* Base ------------------------------ */
@import url("https://fonts.googleapis.com/css?family=Nunito+Sans:400,700&amp;display=swap");
body {
font-family: Helvetica, sans-serif;
-webkit-font-smoothing: antialiased;
font-size: 16px;
line-height: 1.3;
-ms-text-size-adjust: 100%;
-webkit-text-size-adjust: 100%;
}
table {
border-collapse: separate;
mso-table-lspace: 0pt;
mso-table-rspace: 0pt;
width: 100%;
}
table td {
font-family: Helvetica, sans-serif;
font-size: 16px;
vertical-align: top;
}
body {
background-color: #f4f5f6;
width: 100% !important;
height: 100%;
margin: 0;
padding: 0;
}
.body {
background-color: #f4f5f6;
width: 100%;
}
.container {
margin: 0 auto !important;
max-width: 600px;
padding: 0;
padding-top: 24px;
width: 600px;
}
.content {
box-sizing: border-box;
display: block;
margin: 0 auto;
max-width: 600px;
padding: 0;
}
.main {
background: #ffffff;
border: 1px solid #eaebed;
border-radius: 16px;
width: 100%;
}
.wrapper {
box-sizing: border-box;
padding: 24px;
}
.footer {
clear: both;
padding-top: 24px;
text-align: center;
width: 100%;
}
.footer td,
.footer p,
.footer span,
.footer a {
color: #9a9ea6;
font-size: 16px;
text-align: center;
}
p {
font-family: Helvetica, sans-serif;
font-size: 16px;
font-weight: normal;
margin: 0;
margin-bottom: 16px;
-webkit-text-size-adjust: none;
}
a {
color: #0867ec;
text-decoration: underline;
color: #3869D4;
}
.btn {
box-sizing: border-box;
min-width: 100% !important;
width: 100%;
a img {
border: none;
}
.btn > tbody > tr > td {
padding-bottom: 16px;
td {
word-break: break-word;
}
.btn table {
width: auto;
.preheader {
display: none !important;
visibility: hidden;
mso-hide: all;
font-size: 1px;
line-height: 1px;
max-height: 0;
max-width: 0;
opacity: 0;
overflow: hidden;
}
/* Type ------------------------------ */
body,
td,
th {
font-family: "Nunito Sans", Helvetica, Arial, sans-serif;
}
.btn table td {
background-color: #ffffff;
border-radius: 4px;
text-align: center;
h1 {
margin-top: 0;
color: #333333;
font-size: 22px;
font-weight: bold;
text-align: left;
}
.btn a {
background-color: #ffffff;
border: solid 2px #0867ec;
border-radius: 4px;
box-sizing: border-box;
color: #0867ec;
cursor: pointer;
display: inline-block;
h2 {
margin-top: 0;
color: #333333;
font-size: 16px;
font-weight: bold;
margin: 0;
padding: 12px 24px;
text-decoration: none;
text-transform: capitalize;
text-align: left;
}
.btn-primary table td {
background-color: #0867ec;
}
.btn-primary a {
background-color: #0867ec;
border-color: #0867ec;
color: #ffffff;
}
@media all {
.btn-primary table td:hover {
background-color: #ec0867 !important;
}
.btn-primary a:hover {
background-color: #ec0867 !important;
border-color: #ec0867 !important;
}
}
.last {
margin-bottom: 0;
}
.first {
h3 {
margin-top: 0;
color: #333333;
font-size: 14px;
font-weight: bold;
text-align: left;
}
.align-center {
text-align: center;
td,
th {
font-size: 16px;
}
p,
ul,
ol,
blockquote {
margin: .4em 0 1.1875em;
font-size: 16px;
line-height: 1.625;
}
p.sub {
font-size: 13px;
}
/* Utilities ------------------------------ */
.align-right {
text-align: right;
}
@ -171,161 +100,448 @@
text-align: left;
}
.text-link {
color: #0867ec !important;
text-decoration: underline !important;
.align-center {
text-align: center;
}
.clear {
clear: both;
}
.mt0 {
margin-top: 0;
}
.mb0 {
.u-margin-bottom-none {
margin-bottom: 0;
}
/* Buttons ------------------------------ */
.preheader {
color: transparent;
display: none;
height: 0;
max-height: 0;
max-width: 0;
opacity: 0;
overflow: hidden;
mso-hide: all;
visibility: hidden;
width: 0;
}
.powered-by a {
.button {
background-color: #3869D4;
border-top: 10px solid #3869D4;
border-right: 18px solid #3869D4;
border-bottom: 10px solid #3869D4;
border-left: 18px solid #3869D4;
display: inline-block;
color: #FFF;
text-decoration: none;
border-radius: 3px;
box-shadow: 0 2px 3px rgba(0, 0, 0, 0.16);
-webkit-text-size-adjust: none;
box-sizing: border-box;
}
@media only screen and (max-width: 640px) {
.main p,
.main td,
.main span {
font-size: 16px !important;
}
.wrapper {
padding: 8px !important;
}
.content {
padding: 0 !important;
}
.container {
padding: 0 !important;
padding-top: 8px !important;
.button--green {
background-color: #22BC66;
border-top: 10px solid #22BC66;
border-right: 18px solid #22BC66;
border-bottom: 10px solid #22BC66;
border-left: 18px solid #22BC66;
}
.button--red {
background-color: #FF6136;
border-top: 10px solid #FF6136;
border-right: 18px solid #FF6136;
border-bottom: 10px solid #FF6136;
border-left: 18px solid #FF6136;
}
@media only screen and (max-width: 500px) {
.button {
width: 100% !important;
text-align: center !important;
}
.main {
border-left-width: 0 !important;
border-radius: 0 !important;
border-right-width: 0 !important;
}
.btn table {
max-width: 100% !important;
width: 100% !important;
}
.btn a {
font-size: 16px !important;
max-width: 100% !important;
}
/* Attribute list ------------------------------ */
.attributes {
margin: 0 0 21px;
}
.attributes_content {
background-color: #F4F4F7;
padding: 16px;
}
.attributes_item {
padding: 0;
}
/* Related Items ------------------------------ */
.related {
width: 100%;
margin: 0;
padding: 25px 0 0 0;
-premailer-width: 100%;
-premailer-cellpadding: 0;
-premailer-cellspacing: 0;
}
.related_item {
padding: 10px 0;
color: #CBCCCF;
font-size: 15px;
line-height: 18px;
}
.related_item-title {
display: block;
margin: .5em 0 0;
}
.related_item-thumb {
display: block;
padding-bottom: 10px;
}
.related_heading {
border-top: 1px solid #CBCCCF;
text-align: center;
padding: 25px 0 10px;
}
/* Discount Code ------------------------------ */
.discount {
width: 100%;
margin: 0;
padding: 24px;
-premailer-width: 100%;
-premailer-cellpadding: 0;
-premailer-cellspacing: 0;
background-color: #F4F4F7;
border: 2px dashed #CBCCCF;
}
.discount_heading {
text-align: center;
}
.discount_body {
text-align: center;
font-size: 15px;
}
/* Social Icons ------------------------------ */
.social {
width: auto;
}
.social td {
padding: 0;
width: auto;
}
.social_icon {
height: 20px;
margin: 0 8px 10px 8px;
padding: 0;
}
/* Data table ------------------------------ */
.purchase {
width: 100%;
margin: 0;
padding: 35px 0;
-premailer-width: 100%;
-premailer-cellpadding: 0;
-premailer-cellspacing: 0;
}
.purchase_content {
width: 100%;
margin: 0;
padding: 25px 0 0 0;
-premailer-width: 100%;
-premailer-cellpadding: 0;
-premailer-cellspacing: 0;
}
.purchase_item {
padding: 10px 0;
color: #51545E;
font-size: 15px;
line-height: 18px;
}
.purchase_heading {
padding-bottom: 8px;
border-bottom: 1px solid #EAEAEC;
}
.purchase_heading p {
margin: 0;
color: #85878E;
font-size: 12px;
}
.purchase_footer {
padding-top: 15px;
border-top: 1px solid #EAEAEC;
}
.purchase_total {
margin: 0;
text-align: right;
font-weight: bold;
color: #333333;
}
.purchase_total--label {
padding: 0 15px 0 0;
}
body {
background-color: #F2F4F6;
color: #51545E;
}
p {
color: #51545E;
}
.email-wrapper {
width: 100%;
margin: 0;
padding: 0;
-premailer-width: 100%;
-premailer-cellpadding: 0;
-premailer-cellspacing: 0;
background-color: #F2F4F6;
}
.email-content {
width: 100%;
margin: 0;
padding: 0;
-premailer-width: 100%;
-premailer-cellpadding: 0;
-premailer-cellspacing: 0;
}
/* Masthead ----------------------- */
.email-masthead {
padding: 25px 0;
text-align: center;
}
.email-masthead_logo {
width: 94px;
}
.email-masthead_name {
font-size: 16px;
font-weight: bold;
color: #A8AAAF;
text-decoration: none;
text-shadow: 0 1px 0 white;
}
/* Body ------------------------------ */
.email-body {
width: 100%;
margin: 0;
padding: 0;
-premailer-width: 100%;
-premailer-cellpadding: 0;
-premailer-cellspacing: 0;
}
.email-body_inner {
width: 570px;
margin: 0 auto;
padding: 0;
-premailer-width: 570px;
-premailer-cellpadding: 0;
-premailer-cellspacing: 0;
background-color: #FFFFFF;
}
.email-footer {
width: 570px;
margin: 0 auto;
padding: 0;
-premailer-width: 570px;
-premailer-cellpadding: 0;
-premailer-cellspacing: 0;
text-align: center;
}
.email-footer p {
color: #A8AAAF;
}
.body-action {
width: 100%;
margin: 30px auto;
padding: 0;
-premailer-width: 100%;
-premailer-cellpadding: 0;
-premailer-cellspacing: 0;
text-align: center;
}
.body-sub {
margin-top: 25px;
padding-top: 25px;
border-top: 1px solid #EAEAEC;
}
.content-cell {
padding: 45px;
}
/*Media Queries ------------------------------ */
@media only screen and (max-width: 600px) {
.email-body_inner,
.email-footer {
width: 100% !important;
}
}
@media all {
.ExternalClass {
width: 100%;
@media (prefers-color-scheme: dark) {
body,
.email-body,
.email-body_inner,
.email-content,
.email-wrapper,
.email-masthead,
.email-footer {
background-color: #333333 !important;
color: #FFF !important;
}
.ExternalClass,
.ExternalClass p,
.ExternalClass span,
.ExternalClass font,
.ExternalClass td,
.ExternalClass div {
line-height: 100%;
p,
ul,
ol,
blockquote,
h1,
h2,
h3,
span,
.purchase_item {
color: #FFF !important;
}
.apple-link a {
color: inherit !important;
font-family: inherit !important;
font-size: inherit !important;
font-weight: inherit !important;
line-height: inherit !important;
text-decoration: none !important;
.attributes_content,
.discount {
background-color: #222 !important;
}
#MessageViewBody a {
color: inherit;
text-decoration: none;
font-size: inherit;
font-family: inherit;
font-weight: inherit;
line-height: inherit;
.email-masthead_name {
text-shadow: none !important;
}
}
:root {
color-scheme: light dark;
supported-color-schemes: light dark;
}
</style>
<!--[if mso]>
<style type="text/css">
.f-fallback {
font-family: Arial, sans-serif;
}
</style>
<![endif]-->
<style type="text/css" rel="stylesheet" media="all">
body {
width: 100% !important;
height: 100%;
margin: 0;
-webkit-text-size-adjust: none;
}
body {
font-family: "Nunito Sans", Helvetica, Arial, sans-serif;
}
body {
background-color: #F2F4F6;
color: #51545E;
}
</style>
</head>
<body>
<table role="presentation" border="0" cellpadding="0" cellspacing="0" class="body">
<body style="width: 100% !important; height: 100%; -webkit-text-size-adjust: none; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; background-color: #F2F4F6; color: #51545E; margin: 0;" bgcolor="#F2F4F6">
<span class="preheader" style="display: none !important; visibility: hidden; mso-hide: all; font-size: 1px; line-height: 1px; max-height: 0; max-width: 0; opacity: 0; overflow: hidden;">We've got an update on your support ticket. One of our team members has responded to your inquiry.</span>
<table class="email-wrapper" width="100%" cellpadding="0" cellspacing="0" role="presentation" style="width: 100%; -premailer-width: 100%; -premailer-cellpadding: 0; -premailer-cellspacing: 0; background-color: #F2F4F6; margin: 0; padding: 0;" bgcolor="#F2F4F6">
<tr>
<td>&nbsp;</td>
<td class="container">
<div class="content">
<span class="preheader">Update on Your Support Ticket.</span>
<table role="presentation" border="0" cellpadding="0" cellspacing="0" class="main">
<tr>
<td class="wrapper">
<p>Hi there,</p>
<p>We've got an update on your support ticket. One of our team members has responded to your inquiry.</p>
<p><strong>Ticket Details:</strong></p>
<p>Ticket ID: {ticket_id}<br />Latest Reply: {latest}</p>
<p><strong>View Full Reply & Respond:</strong></p>
<p>To read the full reply and respond, please click the button below. We're here to help you resolve your issue as quickly as possible.</p>
<table role="presentation" border="0" cellpadding="0" cellspacing="0" class="btn btn-primary">
<tbody>
<tr>
<td align="left">
<table role="presentation" border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td> <a href="{link}" target="_blank">View Reply</a> </td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<p>Your satisfaction is important to us, and we appreciate your patience as we work to address your concerns.</p>
<p>Should you have any further questions or need additional assistance, don't hesitate to reach out. Our support team is always here for you.</p>
<p>Thank you for choosing {registry} for your needs. We are here to help!</p>
</td>
</tr>
</table>
<div class="footer">
<table role="presentation" border="0" cellpadding="0" cellspacing="0">
<tr>
<td class="content-block">
<span class="apple-link">{registry} Support Team</span>
</td>
</tr>
<tr>
<td class="content-block powered-by">
Powered by <a href="{app_url}" target="_blank">{app_name}</a>
</td>
</tr>
</table>
</div>
</div>
<td align="center" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;">
<table class="email-content" width="100%" cellpadding="0" cellspacing="0" role="presentation" style="width: 100%; -premailer-width: 100%; -premailer-cellpadding: 0; -premailer-cellspacing: 0; margin: 0; padding: 0;">
<tr>
<td class="email-masthead" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; text-align: center; padding: 25px 0;" align="center">
<a href="{app_url}" class="f-fallback email-masthead_name" style="color: #A8AAAF; font-size: 16px; font-weight: bold; text-decoration: none; text-shadow: 0 1px 0 white;">
{registry}
</a>
</td>
</tr>
<!-- Email Body -->
<tr>
<td class="email-body" width="570" cellpadding="0" cellspacing="0" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; width: 100%; -premailer-width: 100%; -premailer-cellpadding: 0; -premailer-cellspacing: 0; margin: 0; padding: 0;">
<table class="email-body_inner" align="center" width="570" cellpadding="0" cellspacing="0" role="presentation" style="width: 570px; -premailer-width: 570px; -premailer-cellpadding: 0; -premailer-cellspacing: 0; background-color: #FFFFFF; margin: 0 auto; padding: 0;" bgcolor="#FFFFFF">
<!-- Body content -->
<tr>
<td class="content-cell" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; padding: 45px;">
<div class="f-fallback">
<h1 style="margin-top: 0; color: #333333; font-size: 22px; font-weight: bold; text-align: left;" align="left">Update on Your Support Ticket</h1>
<p style="font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;">We've got an update on your support ticket. One of our team members has responded to your inquiry.</p>
<p style="font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;">To read the full reply and respond, please click the button below. We're here to help you resolve your issue as quickly as possible.</p>
<!-- Action -->
<table class="body-action" align="center" width="100%" cellpadding="0" cellspacing="0" role="presentation" style="width: 100%; -premailer-width: 100%; -premailer-cellpadding: 0; -premailer-cellspacing: 0; text-align: center; margin: 30px auto; padding: 0;">
<tr>
<td align="center" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;">
<!-- Border based button
https://litmus.com/blog/a-guide-to-bulletproof-buttons-in-email-design -->
<table width="100%" border="0" cellspacing="0" cellpadding="0" role="presentation">
<tr>
<td align="center" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;">
<a href="{link}" class="f-fallback button" target="_blank" style="color: #FFF; background-color: #3869D4; display: inline-block; text-decoration: none; border-radius: 3px; box-shadow: 0 2px 3px rgba(0, 0, 0, 0.16); -webkit-text-size-adjust: none; box-sizing: border-box; border-color: #3869D4; border-style: solid; border-width: 10px 18px;">View Reply</a>
</td>
</tr>
</table>
</td>
</tr>
</table>
<p style="font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;">Ticket Details:</p>
<table class="attributes" width="100%" cellpadding="0" cellspacing="0" role="presentation" style="margin: 0 0 21px;">
<tr>
<td class="attributes_content" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; background-color: #F4F4F7; padding: 16px;" bgcolor="#F4F4F7">
<table width="100%" cellpadding="0" cellspacing="0" role="presentation">
<tr>
<td class="attributes_item" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; padding: 0;">
<span class="f-fallback">
<strong>Ticket ID:</strong> {ticket_id}
</span>
</td>
</tr>
<tr>
<td class="attributes_item" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; padding: 0;">
<span class="f-fallback">
<strong>Latest Reply:</strong> {latest}
</span>
</td>
</tr>
</table>
</td>
</tr>
</table>
<p style="font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;">Your satisfaction is important to us, and we appreciate your patience as we work to address your concerns.</p>
<p style="font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;">Should you have any further questions or need additional assistance, don't hesitate to reach out. Our support team is always here for you.</p>
<p style="font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;">Thank you for choosing {registry} for your needs. We are here to help!</p>
<p style="font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;">Kind regards,
<br />{registry} Support Team</p>
</div>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;">
<table class="email-footer" align="center" width="570" cellpadding="0" cellspacing="0" role="presentation" style="width: 570px; -premailer-width: 570px; -premailer-cellpadding: 0; -premailer-cellspacing: 0; text-align: center; margin: 0 auto; padding: 0;">
<tr>
<td class="content-cell" align="center" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; padding: 45px;">
<p class="f-fallback sub align-center" style="font-size: 13px; line-height: 1.625; text-align: center; color: #A8AAAF; margin: .4em 0 1.1875em;" align="center">
Powered by <a href="{app_url}" target="_blank">{app_name}</a>
</p>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
<td>&nbsp;</td>
</tr>
</table>
</body>