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Enhanced abuse ticket view

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Pinga 2025-07-07 11:04:20 +03:00
parent 14c3fc2e6a
commit 3d0e90c7fa
2 changed files with 38 additions and 0 deletions
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10
cp/app/Controllers/SupportController.php
View file

@ -152,12 +152,22 @@ class SupportController extends Controller
ORDER BY tr.date_created ASC', [$ticketNumber]); ORDER BY tr.date_created ASC', [$ticketNumber]);
$category = $db->selectValue('SELECT name FROM ticket_categories WHERE id = ?', [$ticket['category_id']]); $category = $db->selectValue('SELECT name FROM ticket_categories WHERE id = ?', [$ticket['category_id']]);
$subject = $ticket['subject'];
// Extract the domain (last word that looks like a domain)
if (preg_match('/\b([a-z0-9.-]+\.[a-z]{2,})\b/i', $subject, $matches)) {
$domainName = $matches[1];
} else {
$domainName = null;
}
$_SESSION['current_ticket'] = [$ticket['id']]; $_SESSION['current_ticket'] = [$ticket['id']];
return view($response,'admin/support/viewTicket.twig', [ return view($response,'admin/support/viewTicket.twig', [
'ticket' => $ticket, 'ticket' => $ticket,
'replies' => $replies, 'replies' => $replies,
'category' => $category, 'category' => $category,
'currentUri' => $uri, 'currentUri' => $uri,
'domain_name' => $domainName,
'user_id' => $_SESSION['auth_user_id'] 'user_id' => $_SESSION['auth_user_id']
]); ]);
} else { } else {

28
cp/resources/views/admin/support/viewTicket.twig
View file

@ -26,6 +26,34 @@
{{ __('Ticket Overview') }} {{ __('Ticket Overview') }}
</h2> </h2>
</div> </div>
{% if ticket.category_id == 8 and domain_name %}
<!-- Page title actions -->
<div class="col-auto ms-auto d-print-none">
<div class="btn-list">
<a href="https://dnsrecords.io/{{ domain_name }}" target="_blank" class="btn btn-secondary d-none d-sm-inline-block">
<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="icon"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><path d="M3 4m0 3a3 3 0 0 1 3 -3h12a3 3 0 0 1 3 3v2a3 3 0 0 1 -3 3h-12a3 3 0 0 1 -3 -3z" /><path d="M3 12m0 3a3 3 0 0 1 3 -3h12a3 3 0 0 1 3 3v2a3 3 0 0 1 -3 3h-12a3 3 0 0 1 -3 -3z" /><path d="M7 8l0 .01" /><path d="M7 16l0 .01" /></svg>
{{ __('DNS Records') }}
</a>
<a href="https://dnsrecords.io/{{ domain_name }}" target="_blank" class="btn btn-secondary d-sm-none btn-icon" aria-label="{{ __('DNS Records') }}">
<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="icon"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><path d="M3 4m0 3a3 3 0 0 1 3 -3h12a3 3 0 0 1 3 3v2a3 3 0 0 1 -3 3h-12a3 3 0 0 1 -3 -3z" /><path d="M3 12m0 3a3 3 0 0 1 3 -3h12a3 3 0 0 1 3 3v2a3 3 0 0 1 -3 3h-12a3 3 0 0 1 -3 -3z" /><path d="M7 8l0 .01" /><path d="M7 16l0 .01" /></svg>
</a>
<a href="https://whois.domaintools.com/{{ domain_name }}" target="_blank" class="btn btn-secondary d-none d-sm-inline-block">
<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="icon"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><path d="M10 10m-7 0a7 7 0 1 0 14 0a7 7 0 1 0 -14 0" /><path d="M21 21l-6 -6" /></svg>
{{ __('WHOIS Lookup') }}
</a>
<a href="https://whois.domaintools.com/{{ domain_name }}" target="_blank" class="btn btn-secondary d-sm-none btn-icon" aria-label="{{ __('WHOIS Lookup') }}">
<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="icon"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><path d="M10 10m-7 0a7 7 0 1 0 14 0a7 7 0 1 0 -14 0" /><path d="M21 21l-6 -6" /></svg>
</a>
<a href="https://www.virustotal.com/gui/domain/{{ domain_name }}/detection" target="_blank" class="btn btn-secondary d-none d-sm-inline-block">
<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="icon"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><path d="M12 3a12 12 0 0 0 8.5 3a12 12 0 0 1 -8.5 15a12 12 0 0 1 -8.5 -15a12 12 0 0 0 8.5 -3" /></svg>
VirusTotal
</a>
<a href="https://www.virustotal.com/gui/domain/{{ domain_name }}/detection" target="_blank" class="btn btn-secondary d-sm-none btn-icon" aria-label="VirusTotal">
<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="icon"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><path d="M12 3a12 12 0 0 0 8.5 3a12 12 0 0 1 -8.5 15a12 12 0 0 1 -8.5 -15a12 12 0 0 0 8.5 -3" /></svg>
</a>
</div>
</div>
{% endif %}
</div> </div>
</div> </div>
</div> </div>