zydronium/getnamingo-registry
1
0
Fork 0
mirror of https://github.com/getnamingo/registry.git synced 2025-08-05 01:01:30 +02:00
Code Issues Projects Releases Packages Wiki Activity

Added view ticket

Browse source
This commit is contained in:
Pinga 2023-12-11 10:42:53 +02:00
parent 2795e814c2
commit 27f912ed1c
5 changed files with 196 additions and 115 deletions
Download patch file Download diff file Expand all files Collapse all files

1
cp/resources/views/admin/support/view.twig
View file

@ -44,6 +44,7 @@
<div class="page-body">
<div class="container-xl">
<div class="col-12">
{% include 'partials/flash.twig' %}
{% if subject is defined %}
<div class="alert alert-important alert-success alert-dismissible" role="alert">
<div class="d-flex">

110
cp/resources/views/admin/support/viewTicket.twig Normal file
View file

@ -0,0 +1,110 @@
{% extends "layouts/app.twig" %}
{% block title %}{{ __('Ticket Overview') }}{% endblock %}
{% block content %}
<div class="page-wrapper">
<!-- Page header -->
<div class="page-header d-print-none">
<div class="container-xl">
<div class="row g-2 align-items-center">
<div class="col">
<!-- Page pre-title -->
<div class="page-pretitle">
{{ __('Overview') }}
</div>
<h2 class="page-title">
{{ __('Ticket Overview') }}
</h2>
</div>
</div>
</div>
</div>
<!-- Page body -->
<div class="page-body">
<div class="container-xl">
<div class="col-12">
{% include 'partials/flash.twig' %}
<form action="/support/reply" method="post">
{{ csrf.field | raw }}
<input type="hidden" name="ticket_id" value="{{ ticket.id }}">
<div class="card">
<div class="card-header">
<h5 class="card-title">Ticket #{{ ticket.id }} - {{ ticket.subject }}</h5>&nbsp;
{% if ticket.status == 'Open' %}
<span class="badge bg-success-lt">{{ ticket.status }}</span>
{% elseif ticket.status == 'In Progress' %}
<span class="badge bg-warning-lt">{{ ticket.status }}</span>
{% elseif ticket.status == 'Resolved' %}
<span class="badge bg-info-lt">{{ ticket.status }}</span>
{% elseif ticket.status == 'Closed' %}
<span class="badge bg-secondary-lt">{{ ticket.status }}</span>
{% else %}
<span class="badge bg-dark-lt">Unknown Status</span>
{% endif %}
</div>
<div class="card-body">
<h6 class="card-subtitle mb-2 text-muted">Ticket Details</h6>
<p><span>Created on:</span> <strong>{{ ticket.date_created }}</strong></p>
<p><span>Category:</span> <strong>{{ category }}</strong></p>
<p><span>Priority:</span> <strong>{{ ticket.priority }}</strong></p>
<div class="card mt-3">
<div class="card-body">
<h6 class="card-subtitle mb-2 text-muted">Conversation</h6>
{% for reply in replies %}
<div class="d-flex align-items-start mb-3">
<div class="flex-shrink-0">
<span class="avatar">{{ reply.responder_name|slice(0, 2) }}</span>
</div>
<div class="flex-grow-1 ms-3">
<strong>{{ reply.responder_name }}</strong>
<small class="text-muted">{{ reply.date_created|date("Y-m-d H:i") }}</small>
<p>{{ reply.response }}</p>
</div>
</div>
{% endfor %}
<div class="d-flex align-items-start mb-3">
<div class="flex-shrink-0">
<span class="avatar">{{ ticket.ticket_creator|slice(0, 2) }}</span>
</div>
<div class="flex-grow-1 ms-3">
<strong>{{ ticket.ticket_creator }}</strong> <small class="text-muted">{{ ticket.date_created|date("Y-m-d H:i") }}</small>
<p>{{ ticket.message }}</p>
</div>
</div>
</div>
</div>
<div class="mt-3">
<label for="responseText" class="form-label">Your Response</label>
<textarea class="form-control" id="responseText" name="responseText" rows="3" required></textarea>
</div>
</div>
<div class="card-footer">
<div class="row align-items-center">
<div class="col-auto">
<button type="submit" class="btn btn-primary">Submit Response</button>
</div>
</div>
</div>
</div>
</form>
</div>
</div>
</div>
<footer class="footer footer-transparent d-print-none">
<div class="container-xl">
<div class="col-12 col-lg-auto mt-3 mt-lg-0">
<ul class="list-inline list-inline-dots mb-0">
<li class="list-inline-item">
Copyright &copy; 2023
<a href="https://namingo.org" target="_blank" class="link-secondary">Namingo</a>.
</li>
</ul>
</div>
</div>
</div>
</footer>
</div>
{% endblock %}