RDSFactor/RDSFactorWeb/RDWeb/Pages/en-US/rap-help.htm
2015-04-10 12:08:29 +02:00

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<title ID=HELP_TITLE>RD Web Access Help</title>
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<a name="_TopOfPage"></a><br><ID ID=INTRODUCTION>
<p>For the most current version of this information, see <a href="http://go.microsoft.com/fwlink/?LinkId=141038">http://go.microsoft.com/fwlink/?LinkId=141038</a>.</p>
<p>The Remote Desktop Web Access (RD Web Access) Web site enables you to use a web browser to access RemoteApp and Desktop Connections.</p>
</ID>
<h3 ID=TOPICS>Help Topics</h3>
<ul>
<li id=REMOTE_APP_DESKTOP_CONNECTIONS><a href="#UserTopic_What_is_RemoteApp_and_Desktop_Connections">What is RemoteApp and Desktop Connections?</a></li>
<li id=REMOTE_PROGRAMS><a href="#UserTopic_What_are_Remote_Programs">What is RemoteApp?</a></li>
<li id=STARTING_REMOTE_PROGRAMS><a href="#UserTopic_Starting_a_RemoteProgram">Starting a RemoteApp program</a></li>
<li id=STARTING_REMOTE_DESKTOP_TAB><a href="#UserTopic_What_is_the_Remote_Desktop_tab">What is the Remote Desktop tab?</a></li>
<li id=PUBLIC_PRIVATE_MODE><a href="#UserTopic_Public_Private_Mode">Public vs. private computer settings</a></li>
<li id=COMPUTER_REQ><a href="#UserTopic_Computer_requirements">Computer requirements</a></li>
<li id=CONTROL><a href="#UserTopic_Get_ActiveX">I am prompted to run the Remote Desktop Services ActiveX Client control. How do I do that?</a></li>
</ul>
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<h3><a name="UserTopic_What_is_RemoteApp_and_Desktop_Connections"><id id=REMOTE_APP_DESKTOP_CONNECTIONS2>What is RemoteApp and Desktop Connection?</id></a></h3>
<p ID=REMOTE_PROGRAMS_EXPLANATION >RemoteApp and Desktop Connection gives you a customized view of RemoteApp programs and virtual desktops
that have been made available to you by your network administrator.</p>
<p id=BACK><a href="#_TopOfPage">Back to topics</a></p>
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<h3><a name="UserTopic_What_are_Remote_Programs"><id id=REMOTE_PROGRAMS2>What is RemoteApp?</id></a></h3>
<p ID=REMOTE_PROGRAMS_EXPLANATION >Using RemoteApp, you can access programs on a remote computer through Remote Desktop Services.
Although the programs are running on a remote computer, RemoteApp programs behave as if they are running on your local computer.
For example, a RemoteApp program has its own entry in the taskbar, and you can resize, minimize, or maximize the program window.</p>
<p id=BACK><a href="#_TopOfPage">Back to topics</a></p>
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<h3 id=STARTING_REMOTE_PROGRAMS2><a name="UserTopic_Starting_a_RemoteProgram">Starting a RemoteApp program</a></h3>
<p ID=STARTING_REMOTE_PROGRAMS_EXPLANATION >To start a RemoteApp program or Remote Desktop session,
click the program icon in RD Web Access. When you&#39;re prompted for user credentials,
log on with your network user name and password.</p>
<p id=BACK><a href="#_TopOfPage">Back to topics</a></p>
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<h3 id=STARTING_REMOTE_DESKTOP_TAB2><a name="UserTopic_What_is_the_Remote_Desktop_tab">What is the Remote Desktop tab?</a></h3>
<p ID=STARTING_REMOTE_DESKTOP_TAB_EXPLANATION >The Remote Desktop tab allows you to connect from the RD Web Access website
to any desktop that is configured to accept Remote Desktop connections.</p>
<p id=BACK><a href="#_TopOfPage">Back to topics</a></p>
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<h3 id=PUBLIC_PRIVATE_MODE2><a name="UserTopic_Public_Private_Mode">Public vs. private computer settings</a></h3>
<p ID=PUBLIC_PRIVATE_MODE_EXPLANATION >If you connect to the RD Web Access site from a public computer,
such as a kiosk computer in a public establishment, or from a computer that you share with other users,
click <b>This is a public or shared computer</b>. You will need to provide both your user name and password
each time you sign in to the RD Web Access website.<br><br>
If you&#39;re using a work computer assigned to you, that you don&#39;t share with other people, click
<b>This is a private computer</b>. Your user name will be remembered, so you&#39;ll only have to provide your password
each time you sign in to the RD Web Access website.<br><br>
To protect against unauthorized access, RD Web Access sessions automatically end after a period of inactivity.
If your RD Web Access session ends, you&#39;ll need to sign in again. The amount of time before a session ends
is determined by your administrator.
</p>
<p id=BACK><a href="#_TopOfPage">Back to topics</a></p>
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<h3 id=COMPUTER_REQ2><a name="UserTopic_Computer_requirements">Computer requirements</a></h3>
<p ID=COMPUTER_REQ_EXPLANATION >To use RD Web Access, your computer must be running at least Internet Explorer 6.0 and
a version of Remote Desktop Connection (RDC) that supports at least Remote Desktop Protocol (RDP) 6.1.<BR><BR>
To determine the RDP version that RDC supports, start Remote Desktop Connection,
click the icon in the upper-left corner of the Remote Desktop Connection dialog box, and then click About.
The RDP version that RDC supports is listed in the About Remote Desktop Connection dialog box.<BR><BR>
RDC 6.1 supports Remote Desktop Protocol 6.1. RDC 6.1 is included with the following operating systems:<BR><BR>
<ul>
<li ID=LONGHORN >Windows&nbsp;Server 2008 </li>
<li ID=VISTA >Windows&nbsp;Vista with SP1</li>
<li ID=XP >Windows&nbsp;XP with SP3</li>
</ul>
The version of RDC in Windows 7 and Windows Server 2008 R2 supports RDP 7.0.<BR><BR>
Additionally, the Remote Desktop Services ActiveX Client control must be enabled. The ActiveX control
is included with RDC 6.1 and the version of RDC in Windows 7 and Windows Server 2008 R2.<BR><BR>
The version of RDC that you&#39;re using determines which features of RD Web Access are available to you.<BR><BR>
For more information about client requirements for using RD Web Access, see
<a href="http://go.microsoft.com/fwlink/?LinkId=142240">http://go.microsoft.com/fwlink/?LinkId=142240</a>.
</p>
<p id=BACK><a href="#_TopOfPage">Back to topics</a></p>
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<h3 id=CONTROL2><a name="UserTopic_Get_ActiveX">I am prompted to run the Remote Desktop Services ActiveX Client control. How can I do that?</a></h3>
<p ID=CONTROL_EXPLANATION >If you&#39;re prompted to run the Remote Desktop Services ActiveX Client control when you access RD Web Access,
do either of the following, depending on your operating system:
<ul>
<li ID=LONGHORN >If you&#39;re running Windows Server 2003 or Windows XP, and you<6F>re prompted to run the
Remote Desktop Services ActiveX Client control, click the message line,
click <b>Run ActiveX Control</b>, and then click <b>Run</b>.
After you have enabled the control, refresh the Web page.</li>
<li ID=VISTA >If you&#39;re running Windows Server 2008 or Windows Vista, click the warning message on
the Internet Explorer Information bar, point to <b>Add-on Disabled</b>,
and then click <b>Run ActiveX Control</b>. When you do this, you might see a
security warning. Make sure that the publisher of the ActiveX control is &quot;Microsoft Corporation&quot;
before you click <b>Run</b>.</li>
<li ID=XP >If you&#39;re running Windows Server 2008 R2 or Windows 7, in addition to the above steps, you can
choose to allow the ActiveX control to run only on this website.</li>
</ul>
If the Internet Explorer Information bar doesn&#39;t appear, you can enable the ActiveX control by using
the <b>Manage Add-ons</b> tool on the <b>Tools</b> menu of Internet Explorer.<BR><BR>
If your computer meets all of the client requirements but you do not see any programs listed,
contact your network administrator or the webmaster of the website.
</p>
<p id=BACK><a href="#_TopOfPage">Back to topics</a></p>
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